Calls / Voice QA
Structured voice observability for live sessions, completed calls, readable reports, and cross-channel comparison.
Compare Sessions
Side-by-side benchmarking for Zycoo versus Twilio sessions and other voice channel combinations.
ZYCOO | OPENAI_REALTIME
cdc497c1-b274-4c25-a48b-fa829e7e4007
success0m 09s
First response latency
183 ms
Interrupt response latency
n/a
Max queued ms
2500 ms
Dropped frames
0
Interruptions
0
Language
n/a
Issues
1
The assistant was reachable and generated audio successfully. Outbound playback stayed within acceptable queue limits. The bridge received multiple silent frames while the assistant was still speaking, which can hide barge-in quality problems.
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