OMNIA Control Plane

Roadmap

Review future module phases while keeping roadmap-safe states visible.

active

Foundation

Modules grouped by phase and then by state using roadmap metadata and moduleStates.

active

active

Dashboard

Module is available in the current workspace.

Dependencies: tenant, feature-flags, tenant-services, apps

Channels

Module is available in the current workspace.

Dependencies: tenant, channel-providers, feature-flags

Billing

Module is available in the current workspace.

Dependencies: tenant, usage-metering, provider-tariffs

Settings

Module is available in the current workspace.

Dependencies: tenant, feature-flags, tenant-services

Observability

Module is available in the current workspace.

Dependencies: execution-logging, feature-flags, tenant-services

Roadmap

Module is available in the current workspace.

Dependencies: roadmap-modules, feature-flags

Twilio SMS

Module is available in the current workspace.

Dependencies: tenant, twilio-config, twilio-observability

Twilio WhatsApp

Module is available in the current workspace.

Dependencies: tenant, twilio-whatsapp-config, twilio-whatsapp-observability

Voice

Module is available in the current workspace.

Dependencies: tenant, voice-providers, feature-flags

AI Voice

Module is available in the current workspace.

Dependencies: tenant, ai-voice-config, ai-voice-observability

Twilio Voice

Module is available in the current workspace.

Dependencies: tenant, twilio-voice-config, twilio-voice-observability

SIP / PBX

Module is available in the current workspace.

Dependencies: tenant, sip-pbx-config, voice-gateway-observability

WebRTC

Module is available in the current workspace.

Dependencies: tenant, webrtc-config, webrtc-observability

Phase 2: Omnichannel routing

Modules grouped by phase and then by state using roadmap metadata and moduleStates.

planned

planned

Inbox

Planned for Phase 2: Omnichannel routing.

Dependencies: tenant, routing-rules, channel-connectors

Phase 2: Telephony and queueing

Modules grouped by phase and then by state using roadmap metadata and moduleStates.

active

active

Calls

Module is available in the current workspace.

Dependencies: tenant, pbx-core, call-routing

Phase 3: Workforce operations

Modules grouped by phase and then by state using roadmap metadata and moduleStates.

planned

planned

Agents

Planned for Phase 3: Workforce operations.

Dependencies: tenant, users, roles, presence-service

Phase 3: Tenant portfolio management

Modules grouped by phase and then by state using roadmap metadata and moduleStates.

planned

planned

Clients

Planned for Phase 3: Tenant portfolio management.

Dependencies: tenant, clients, tenant-services

Activation Gates

Modules grouped by phase and then by state using roadmap metadata and moduleStates.

locked

locked

Integrations

Connector framework and tenant secrets management are not activated yet.

Dependencies: tenant, connector-framework, secrets-management

Phase 2: Text channel expansion

Modules grouped by phase and then by state using roadmap metadata and moduleStates.

planned

planned

GSM SMS Gateway

Planned for Phase 2: Text channel expansion.

Dependencies: tenant, gsm-gateway, message-routing

Phase 3: Direct provider support

Modules grouped by phase and then by state using roadmap metadata and moduleStates.

planned

planned

Direct WhatsApp API

Planned for Phase 3: Direct provider support.

Dependencies: tenant, whatsapp-direct-api, template-registry