Calls / Voice QA

Structured voice observability for live sessions, completed calls, readable reports, and cross-channel comparison.

LiveSessionsCompareReports

Active Sessions

Live voice sessions across Zycoo, Twilio, and future channels. This view polls the admin API every five seconds.

260472f6-d5e0-4e68-92ff-d7ceab68d5d8

TWILIO | PERSONAPLEX | preparing

goodunknown

Duration

2548m 42s

Language

n/a

Queue

0 ms

Frames

0

no active issues

Last event: 14:51 UTC

Open session

5ddee86f-af0b-4cf3-922c-9089a5e09834

TWILIO | PERSONAPLEX | preparing

goodunknown

Duration

2548m 42s

Language

n/a

Queue

0 ms

Frames

0

no active issues

Last event: 14:51 UTC

Open session

119bdaab-83eb-4b8c-9065-932d28539ad1

TWILIO | OPENAI_REALTIME | preparing

goodunknown

Duration

2548m 42s

Language

n/a

Queue

0 ms

Frames

0

no active issues

Last event: n/a

Open session

ead10d7f-ea74-4383-8168-00f44d6f38f8

TWILIO | PERSONAPLEX | active

goodunknown

Duration

4287m 08s

Language

n/a

Queue

0 ms

Frames

0

no active issues

Last event: n/a

Open session

f09e9efd-7f4c-43fa-be86-9a4d3bcacbac

TWILIO | PERSONAPLEX | preparing

goodunknown

Duration

4287m 08s

Language

n/a

Queue

0 ms

Frames

0

no active issues

Last event: n/a

Open session

8b922daf-1343-4358-8c8d-5cb0b0c1c457

ZYCOO | PERSONAPLEX | active

goodsuccess

Duration

3m 41s

Language

n/a

Queue

0 ms

Frames

0

error

Last event: 20:21 UTC

Open session

edb57ebf-f511-40dd-949d-a478ccbd87e7

ZYCOO | PERSONAPLEX | active

goodunknown

Duration

7541m 46s

Language

n/a

Queue

0 ms

Frames

0

no active issues

Last event: n/a

Open session

c08d8e02-3d4a-4a0d-add7-51bc3cd5e00f

TWILIO | PERSONAPLEX | preparing

goodunknown

Duration

11047m 16s

Language

n/a

Queue

0 ms

Frames

0

no active issues

Last event: n/a

Open session

82a8ca0b-bb30-4c74-bd15-1edc26af977e

TWILIO | PERSONAPLEX | preparing

goodunknown

Duration

11047m 16s

Language

n/a

Queue

0 ms

Frames

0

no active issues

Last event: 17:12 UTC

Open session

13c7ab07-c8e6-4a60-8f46-2f5c61bbe723

TWILIO | PERSONAPLEX | preparing

goodunknown

Duration

11047m 16s

Language

n/a

Queue

0 ms

Frames

0

no active issues

Last event: 17:12 UTC

Open session