Structured voice observability for live sessions, completed calls, readable reports, and cross-channel comparison.
Identity, channel, provider, and terminal state for this session.
Session ID
f992ad43-b69a-4ce2-94b0-d996ad416d78
Channel
ZYCOO
Engine
PERSONAPLEX
Runtime
PERSONAPLEX
Started
15:12 UTC
Ended
15:12 UTC
Duration
0m 14s
Outcome
Deterministic operator-facing summary generated from normalized metrics and issue signals.
Call completed with performance warnings
The assistant was reachable and generated audio successfully. User interruptions were detected and at least one interruption completed cleanly. Outbound playback stayed within acceptable queue limits. The bridge received multiple silent frames while the assistant was still speaking, which can hide barge-in quality problems.
Primary response, interruption, queueing, and language metrics.
First Response
237 ms
Avg Response
237 ms
Avg Interrupt
n/a
Max Queue
1600 ms
Max Queue Frames
80
Dropped Frames
0
Interruptions
1
Successful Interruptions
1
Delayed Interruptions
0
Language
n/a
Detected issues and direct recommendations for operators or developers.
Repeated silent inbound audio during assistant playback
The bridge received multiple silent frames while the assistant was still speaking, which can hide barge-in quality problems.
Recommendation: Check audio capture and VAD tuning for the affected channel.
Ordered structured events for the session.
telephony.connection.opened
AudioSocket connection opened.
call.started
Zycoo/Asterisk call started.
assistant.commit.requested
Zycoo/Asterisk session: assistant commit requested (greeting, direct).
user_speech_started
User speech started.
user_speech_stopped
User speech stopped.
assistant.commit.requested
Zycoo/Asterisk session: assistant commit requested (user_speech_stopped, direct).
response.created
Provider response started.
assistant_started
Assistant playback started.
audio.outbound.chunk
Outbound assistant audio queued for playback.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.outbound.chunk
Outbound assistant audio queued for playback.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.outbound.chunk
Outbound assistant audio queued for playback.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.playback.mark
Playback mark acknowledged.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.outbound.chunk
Outbound assistant audio queued for playback.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.outbound.chunk
Outbound assistant audio queued for playback.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.outbound.chunk
Outbound assistant audio queued for playback.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.outbound.chunk
Outbound assistant audio queued for playback.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.outbound.chunk
Outbound assistant audio queued for playback.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.outbound.chunk
Outbound assistant audio queued for playback.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.local_barge_in
Local frame-based barge-in triggered.
assistant_cancelled
Assistant playback was interrupted.
response.audio.done
Provider response finished.
assistant_finished
Assistant playback finished.
call.stopped
Zycoo/Asterisk call stopped.
call.stopped
Zycoo/Asterisk call stopped.
Turn-by-turn transcript assembled from captured user transcripts and assistant output.
ASSISTANT #1
15:12 UTC
Hola, esta es la asistente de inteligencia artificial de OMNIA.
Raw event payloads are available here for debugging without overwhelming the default operator view.
{
"connectionId": "sock-exxw9ky4",
"remoteAddress": "127.0.0.1"
}{
"codec": "g711_ulaw",
"engine": "personaplex",
"sessionId": "fa94cec9-048c-465d-a301-650e2ffe8609",
"zycooPeer": null,
"aiExtension": "6001",
"connectionId": "sock-exxw9ky4",
"gatewayLabel": "Zycoo U-50",
"fallbackReason": null,
"asteriskContext": "ai-voice",
"selectedProvider": "personaplex"
}{
"reason": "greeting",
"source": "direct"
}{}{}{
"reason": "user_speech_stopped",
"source": "direct"
}{}{}{
"itemId": "item_DX73rKswLdWKjh7PhNdMw",
"chunkMs": 100,
"markName": "ai-1776784340044-1",
"responseId": "resp_DX73rxDxjlyxDvQmn74Fb",
"bridgeFormat": "pcm16",
"framesDropped": 0,
"framesOffered": 5,
"queuedMsAfter": 100,
"framesAccepted": 5,
"providerFormat": "g711_ulaw",
"queuedFramesAfter": 5,
"queuedFramesBefore": 0
}{
"uuid": "fa94cec9-048c-465d-a301-650e2ffe8609",
"bytes": 320,
"assistantActiveMs": 1,
"cooldownSatisfied": true,
"localBargeInCaptureOpen": false,
"consecutiveNonSilentFrames": 0
}{
"uuid": "fa94cec9-048c-465d-a301-650e2ffe8609",
"bytes": 320,
"assistantActiveMs": 19,
"cooldownSatisfied": true,
"localBargeInCaptureOpen": false,
"consecutiveNonSilentFrames": 0
}{
"itemId": "item_DX73rKswLdWKjh7PhNdMw",
"chunkMs": 160,
"markName": null,
"responseId": "resp_DX73rxDxjlyxDvQmn74Fb",
"bridgeFormat": "pcm16",
"framesDropped": 0,
"framesOffered": 8,
"queuedMsAfter": 240,
"framesAccepted": 8,
"providerFormat": "g711_ulaw",
"queuedFramesAfter": 12,
"queuedFramesBefore": 4
}{
"uuid": "fa94cec9-048c-465d-a301-650e2ffe8609",
"bytes": 320,
"assistantActiveMs": 40,
"cooldownSatisfied": true,
"localBargeInCaptureOpen": false,
"consecutiveNonSilentFrames": 0
}{
"uuid": "fa94cec9-048c-465d-a301-650e2ffe8609",
"bytes": 320,
"assistantActiveMs": 60,
"cooldownSatisfied": true,
"localBargeInCaptureOpen": false,
"consecutiveNonSilentFrames": 0
}{
"itemId": "item_DX73rKswLdWKjh7PhNdMw",
"chunkMs": 260,
"markName": null,
"responseId": "resp_DX73rxDxjlyxDvQmn74Fb",
"bridgeFormat": "pcm16",
"framesDropped": 0,
"framesOffered": 13,
"queuedMsAfter": 460,
"framesAccepted": 13,
"providerFormat": "g711_ulaw",
"queuedFramesAfter": 23,
"queuedFramesBefore": 10
}{
"uuid": "fa94cec9-048c-465d-a301-650e2ffe8609",
"bytes": 320,
"assistantActiveMs": 80,
"cooldownSatisfied": true,
"localBargeInCaptureOpen": false,
"consecutiveNonSilentFrames": 0
}{
"uuid": "fa94cec9-048c-465d-a301-650e2ffe8609",
"bytes": 320,
"assistantActiveMs": 99,
"cooldownSatisfied": true,
"localBargeInCaptureOpen": false,
"consecutiveNonSilentFrames": 0
}{
"uuid": "fa94cec9-048c-465d-a301-650e2ffe8609",
"bytes": 320,
"assistantActiveMs": 119,
"cooldownSatisfied": true,
"localBargeInCaptureOpen": false,
"consecutiveNonSilentFrames": 0
}{
"mark": "ai-1776784340044-1",
"uuid": "fa94cec9-048c-465d-a301-650e2ffe8609",
"queueFrames": 21,
"inFlightMarks": 0,
"remainingMarks": 0,
"assistantPlaybackActive": true
}{
"uuid": "fa94cec9-048c-465d-a301-650e2ffe8609",
"bytes": 320,
"assistantActiveMs": 139,
"cooldownSatisfied": true,
"localBargeInCaptureOpen": false,
"consecutiveNonSilentFrames": 0
}{
"itemId": "item_DX73rKswLdWKjh7PhNdMw",
"chunkMs": 260,
"markName": "ai-1776784340192-2",
"responseId": "resp_DX73rxDxjlyxDvQmn74Fb",
"bridgeFormat": "pcm16",
"framesDropped": 0,
"framesOffered": 13,
"queuedMsAfter": 660,
"framesAccepted": 13,
"providerFormat": "g711_ulaw",
"queuedFramesAfter": 33,
"queuedFramesBefore": 20
}{
"uuid": "fa94cec9-048c-465d-a301-650e2ffe8609",
"bytes": 320,
"assistantActiveMs": 160,
"cooldownSatisfied": true,
"localBargeInCaptureOpen": false,
"consecutiveNonSilentFrames": 0
}{
"uuid": "fa94cec9-048c-465d-a301-650e2ffe8609",
"bytes": 320,
"assistantActiveMs": 179,
"cooldownSatisfied": true,
"localBargeInCaptureOpen": false,
"consecutiveNonSilentFrames": 0
}{
"itemId": "item_DX73rKswLdWKjh7PhNdMw",
"chunkMs": 260,
"markName": null,
"responseId": "resp_DX73rxDxjlyxDvQmn74Fb",
"bridgeFormat": "pcm16",
"framesDropped": 0,
"framesOffered": 13,
"queuedMsAfter": 880,
"framesAccepted": 13,
"providerFormat": "g711_ulaw",
"queuedFramesAfter": 44,
"queuedFramesBefore": 31
}{
"uuid": "fa94cec9-048c-465d-a301-650e2ffe8609",
"bytes": 320,
"assistantActiveMs": 200,
"cooldownSatisfied": true,
"localBargeInCaptureOpen": false,
"consecutiveNonSilentFrames": 0
}{
"uuid": "fa94cec9-048c-465d-a301-650e2ffe8609",
"bytes": 320,
"assistantActiveMs": 225,
"cooldownSatisfied": true,
"localBargeInCaptureOpen": false,
"consecutiveNonSilentFrames": 0
}{
"uuid": "fa94cec9-048c-465d-a301-650e2ffe8609",
"bytes": 320,
"assistantActiveMs": 239,
"cooldownSatisfied": true,
"localBargeInCaptureOpen": false,
"consecutiveNonSilentFrames": 0
}{
"uuid": "fa94cec9-048c-465d-a301-650e2ffe8609",
"bytes": 320,
"assistantActiveMs": 259,
"cooldownSatisfied": true,
"localBargeInCaptureOpen": false,
"consecutiveNonSilentFrames": 0
}{
"uuid": "fa94cec9-048c-465d-a301-650e2ffe8609",
"bytes": 320,
"assistantActiveMs": 279,
"cooldownSatisfied": true,
"localBargeInCaptureOpen": false,
"consecutiveNonSilentFrames": 0
}{
"uuid": "fa94cec9-048c-465d-a301-650e2ffe8609",
"bytes": 320,
"assistantActiveMs": 299,
"cooldownSatisfied": true,
"localBargeInCaptureOpen": false,
"consecutiveNonSilentFrames": 0
}{
"itemId": "item_DX73rKswLdWKjh7PhNdMw",
"chunkMs": 260,
"markName": "ai-1776784340358-3",
"responseId": "resp_DX73rxDxjlyxDvQmn74Fb",
"bridgeFormat": "pcm16",
"framesDropped": 0,
"framesOffered": 13,
"queuedMsAfter": 1020,
"framesAccepted": 13,
"providerFormat": "g711_ulaw",
"queuedFramesAfter": 51,
"queuedFramesBefore": 38
}{
"uuid": "fa94cec9-048c-465d-a301-650e2ffe8609",
"bytes": 320,
"assistantActiveMs": 319,
"cooldownSatisfied": true,
"localBargeInCaptureOpen": false,
"consecutiveNonSilentFrames": 0
}{
"uuid": "fa94cec9-048c-465d-a301-650e2ffe8609",
"bytes": 320,
"assistantActiveMs": 339,
"cooldownSatisfied": true,
"localBargeInCaptureOpen": false,
"consecutiveNonSilentFrames": 0
}{
"itemId": "item_DX73rKswLdWKjh7PhNdMw",
"chunkMs": 260,
"markName": null,
"responseId": "resp_DX73rxDxjlyxDvQmn74Fb",
"bridgeFormat": "pcm16",
"framesDropped": 0,
"framesOffered": 13,
"queuedMsAfter": 1240,
"framesAccepted": 13,
"providerFormat": "g711_ulaw",
"queuedFramesAfter": 62,
"queuedFramesBefore": 49
}{
"uuid": "fa94cec9-048c-465d-a301-650e2ffe8609",
"bytes": 320,
"assistantActiveMs": 359,
"cooldownSatisfied": true,
"localBargeInCaptureOpen": false,
"consecutiveNonSilentFrames": 0
}{
"uuid": "fa94cec9-048c-465d-a301-650e2ffe8609",
"bytes": 320,
"assistantActiveMs": 379,
"cooldownSatisfied": true,
"localBargeInCaptureOpen": false,
"consecutiveNonSilentFrames": 0
}{
"uuid": "fa94cec9-048c-465d-a301-650e2ffe8609",
"bytes": 320,
"assistantActiveMs": 399,
"cooldownSatisfied": true,
"localBargeInCaptureOpen": false,
"consecutiveNonSilentFrames": 0
}{
"itemId": "item_DX73rKswLdWKjh7PhNdMw",
"chunkMs": 260,
"markName": "ai-1776784340452-4",
"responseId": "resp_DX73rxDxjlyxDvQmn74Fb",
"bridgeFormat": "pcm16",
"framesDropped": 0,
"framesOffered": 13,
"queuedMsAfter": 1440,
"framesAccepted": 13,
"providerFormat": "g711_ulaw",
"queuedFramesAfter": 72,
"queuedFramesBefore": 59
}{
"uuid": "fa94cec9-048c-465d-a301-650e2ffe8609",
"bytes": 320,
"assistantActiveMs": 419,
"cooldownSatisfied": true,
"localBargeInCaptureOpen": false,
"consecutiveNonSilentFrames": 0
}{
"uuid": "fa94cec9-048c-465d-a301-650e2ffe8609",
"bytes": 320,
"assistantActiveMs": 439,
"cooldownSatisfied": true,
"localBargeInCaptureOpen": false,
"consecutiveNonSilentFrames": 0
}{
"uuid": "fa94cec9-048c-465d-a301-650e2ffe8609",
"bytes": 320,
"assistantActiveMs": 459,
"cooldownSatisfied": true,
"localBargeInCaptureOpen": false,
"consecutiveNonSilentFrames": 0
}{
"uuid": "fa94cec9-048c-465d-a301-650e2ffe8609",
"bytes": 320,
"assistantActiveMs": 480,
"cooldownSatisfied": true,
"localBargeInCaptureOpen": false,
"consecutiveNonSilentFrames": 0
}{
"uuid": "fa94cec9-048c-465d-a301-650e2ffe8609",
"bytes": 320,
"assistantActiveMs": 501,
"cooldownSatisfied": true,
"localBargeInCaptureOpen": false,
"consecutiveNonSilentFrames": 0
}{
"itemId": "item_DX73rKswLdWKjh7PhNdMw",
"chunkMs": 260,
"markName": null,
"responseId": "resp_DX73rxDxjlyxDvQmn74Fb",
"bridgeFormat": "pcm16",
"framesDropped": 0,
"framesOffered": 13,
"queuedMsAfter": 1600,
"framesAccepted": 13,
"providerFormat": "g711_ulaw",
"queuedFramesAfter": 80,
"queuedFramesBefore": 67
}{
"uuid": "fa94cec9-048c-465d-a301-650e2ffe8609",
"bytes": 320,
"assistantActiveMs": 524,
"cooldownSatisfied": true,
"localBargeInCaptureOpen": false,
"consecutiveNonSilentFrames": 1
}{
"uuid": "fa94cec9-048c-465d-a301-650e2ffe8609",
"bytes": 320,
"assistantActiveMs": 541,
"cooldownSatisfied": true,
"localBargeInCaptureOpen": false,
"consecutiveNonSilentFrames": 2
}{
"uuid": "fa94cec9-048c-465d-a301-650e2ffe8609",
"assistantActiveMs": 541
}{
"reason": "user_speech"
}{}{}{
"sessionId": "fa94cec9-048c-465d-a301-650e2ffe8609",
"connectionId": "sock-exxw9ky4"
}{
"sessionId": "fa94cec9-048c-465d-a301-650e2ffe8609",
"connectionId": "sock-exxw9ky4"
}