Structured voice observability for live sessions, completed calls, readable reports, and cross-channel comparison.
Identity, channel, provider, and terminal state for this session.
Session ID
de685d81-9fec-4448-8788-19ee8cd456eb
Channel
ZYCOO
Engine
PERSONAPLEX
Runtime
PERSONAPLEX
Started
00:47 UTC
Ended
00:47 UTC
Duration
0m 15s
Outcome
Deterministic operator-facing summary generated from normalized metrics and issue signals.
Call completed with performance warnings
The assistant was reachable and generated audio successfully. User interruptions were detected and at least one interruption completed cleanly. User interruptions were detected, but follow-up responses were delayed because queued playback and pending marks were still active. The bridge received multiple silent frames while the assistant was still speaking, which can hide barge-in quality problems. Assistant playback accumulated a backlog, which can delay barge-in handling and create stale audio.
Primary response, interruption, queueing, and language metrics.
First Response
146 ms
Avg Response
145.5 ms
Avg Interrupt
146 ms
Max Queue
10240 ms
Max Queue Frames
512
Dropped Frames
0
Interruptions
2
Successful Interruptions
2
Delayed Interruptions
6
Language
n/a
Detected issues and direct recommendations for operators or developers.
Interrupt recovery was slow
User interruptions were detected, but follow-up responses were delayed because queued playback and pending marks were still active.
Recommendation: Tune interruption thresholds and clear pending outbound audio more aggressively during barge-in.
Repeated silent inbound audio during assistant playback
The bridge received multiple silent frames while the assistant was still speaking, which can hide barge-in quality problems.
Recommendation: Check audio capture and VAD tuning for the affected channel.
Outbound queue pressure detected
Assistant playback accumulated a backlog, which can delay barge-in handling and create stale audio.
Recommendation: Reduce assistant chunk backlog, lower buffering, or shorten provider responses.
Pending commit delayed while assistant was busy
A follow-up assistant response was held because queued playback or pending marks were still active.
Recommendation: Tune interruption handling to clear playback backlog faster.
Ordered structured events for the session.
telephony.connection.opened
AudioSocket connection opened.
call.started
Zycoo/Asterisk call started.
assistant.commit.requested
Zycoo/Asterisk session: assistant commit requested (greeting, direct).
user_speech_started
User speech started.
user_speech_stopped
User speech stopped.
assistant.commit.requested
Zycoo/Asterisk session: assistant commit requested (user_speech_stopped, direct).
user_speech_started
User speech started.
response.created
Provider response started.
user_speech_stopped
User speech stopped.
assistant_started
Assistant playback started.
assistant.pending_commit.queued
Assistant commit queued because assistant_busy.
audio.outbound.chunk
Outbound assistant audio queued for playback.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.outbound.chunk
Outbound assistant audio queued for playback.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.outbound.chunk
Outbound assistant audio queued for playback.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
assistant.pending_commit.waiting
Zycoo/Asterisk session: assistant pending_commit waiting.
audio.playback.mark
Playback mark acknowledged.
audio.outbound.chunk
Outbound assistant audio queued for playback.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.outbound.chunk
Outbound assistant audio queued for playback.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.outbound.chunk
Outbound assistant audio queued for playback.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.outbound.chunk
Outbound assistant audio queued for playback.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.outbound.chunk
Outbound assistant audio queued for playback.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.outbound.chunk
Outbound assistant audio queued for playback.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.outbound.chunk
Outbound assistant audio queued for playback.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.outbound.chunk
Outbound assistant audio queued for playback.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.outbound.chunk
Outbound assistant audio queued for playback.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.outbound.chunk
Outbound assistant audio queued for playback.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.outbound.chunk
Outbound assistant audio queued for playback.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
assistant.pending_commit.waiting
Zycoo/Asterisk session: assistant pending_commit waiting.
audio.playback.mark
Playback mark acknowledged.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.outbound.chunk
Outbound assistant audio queued for playback.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.outbound.chunk
Outbound assistant audio queued for playback.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.outbound.chunk
Outbound assistant audio queued for playback.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.outbound.chunk
Outbound assistant audio queued for playback.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.outbound.chunk
Outbound assistant audio queued for playback.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.outbound.chunk
Outbound assistant audio queued for playback.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.outbound.chunk
Outbound assistant audio queued for playback.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.outbound.chunk
Outbound assistant audio queued for playback.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.outbound.chunk
Outbound assistant audio queued for playback.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.outbound.chunk
Outbound assistant audio queued for playback.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.outbound.chunk
Outbound assistant audio queued for playback.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.playback.mark
Playback mark acknowledged.
audio.outbound.chunk
Outbound assistant audio queued for playback.
assistant.pending_commit.waiting
Zycoo/Asterisk session: assistant pending_commit waiting.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.outbound.chunk
Outbound assistant audio queued for playback.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.outbound.chunk
Outbound assistant audio queued for playback.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.outbound.chunk
Outbound assistant audio queued for playback.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.outbound.chunk
Outbound assistant audio queued for playback.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.outbound.chunk
Outbound assistant audio queued for playback.
assistant_finished
Assistant playback finished.
assistant.pending_commit.delayed_for_busy
Zycoo/Asterisk session: assistant pending_commit delayed_for_busy.
response.audio.done
Provider response finished.
assistant.pending_commit.delayed_for_busy
Zycoo/Asterisk session: assistant pending_commit delayed_for_busy.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
response.created
Provider response started.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
assistant.pending_commit.waiting
Zycoo/Asterisk session: assistant pending_commit waiting.
audio.playback.mark
Playback mark acknowledged.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
assistant_started
Assistant playback started.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.outbound.chunk
Outbound assistant audio queued for playback.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.outbound.chunk
Outbound assistant audio queued for playback.
audio.outbound.chunk
Outbound assistant audio queued for playback.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.outbound.chunk
Outbound assistant audio queued for playback.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.outbound.chunk
Outbound assistant audio queued for playback.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
assistant.pending_commit.waiting
Zycoo/Asterisk session: assistant pending_commit waiting.
audio.playback.mark
Playback mark acknowledged.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.outbound.chunk
Outbound assistant audio queued for playback.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.outbound.chunk
Outbound assistant audio queued for playback.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.outbound.chunk
Outbound assistant audio queued for playback.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.outbound.chunk
Outbound assistant audio queued for playback.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.outbound.chunk
Outbound assistant audio queued for playback.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.outbound.chunk
Outbound assistant audio queued for playback.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.outbound.chunk
Outbound assistant audio queued for playback.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.outbound.chunk
Outbound assistant audio queued for playback.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.outbound.chunk
Outbound assistant audio queued for playback.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.outbound.chunk
Outbound assistant audio queued for playback.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.outbound.chunk
Outbound assistant audio queued for playback.
audio.playback.mark
Playback mark acknowledged.
assistant.pending_commit.waiting
Zycoo/Asterisk session: assistant pending_commit waiting.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.outbound.chunk
Outbound assistant audio queued for playback.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.outbound.chunk
Outbound assistant audio queued for playback.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.outbound.chunk
Outbound assistant audio queued for playback.
assistant_finished
Assistant playback finished.
assistant.pending_commit.delayed_for_busy
Zycoo/Asterisk session: assistant pending_commit delayed_for_busy.
assistant.pending_commit.delayed_for_busy
Zycoo/Asterisk session: assistant pending_commit delayed_for_busy.
response.audio.done
Provider response finished.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
assistant.pending_commit.delayed_for_busy
Zycoo/Asterisk session: assistant pending_commit delayed_for_busy.
audio.playback.mark
Playback mark acknowledged.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
assistant.pending_commit.delayed_for_busy
Zycoo/Asterisk session: assistant pending_commit delayed_for_busy.
audio.playback.mark
Playback mark acknowledged.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
assistant.commit.requested
Zycoo/Asterisk session: assistant commit requested (user_speech_stopped, queued).
assistant.pending_commit.flushing
Zycoo/Asterisk session: assistant pending_commit flushing.
audio.local_barge_in
Local frame-based barge-in triggered.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
assistant_cancelled
Assistant playback was interrupted.
user_speech_started
User speech started.
user_speech_stopped
User speech stopped.
assistant.commit.requested
Zycoo/Asterisk session: assistant commit requested (user_speech_stopped, direct).
response.created
Provider response started.
assistant_started
Assistant playback started.
audio.outbound.chunk
Outbound assistant audio queued for playback.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.outbound.chunk
Outbound assistant audio queued for playback.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.outbound.chunk
Outbound assistant audio queued for playback.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
audio.playback.mark
Playback mark acknowledged.
audio.local_barge_in
Local frame-based barge-in triggered.
audio.inbound.during_assistant_playback
Inbound audio arrived while assistant playback was active.
assistant_cancelled
Assistant playback was interrupted.
assistant_finished
Assistant playback finished.
response.audio.done
Provider response finished.
call.stopped
Zycoo/Asterisk call stopped.
call.stopped
Zycoo/Asterisk call stopped.
Turn-by-turn transcript assembled from captured user transcripts and assistant output.
USER #1
00:47 UTC
Hola.
USER #2
00:47 UTC
Hola.
ASSISTANT #3
00:47 UTC
Hola, esta es la asistente de IA de OMNIA. Te puedo ayudar en inglés o en español. ¿En qué te gustarÃa que empecemos hoy?
ASSISTANT #4
00:47 UTC
Perfecto, vamos directo al grano. ¿En qué puedo ayudarte especÃficamente?
ASSISTANT #5
00:47 UTC
Claro, cuéntame un poco
Raw event payloads are available here for debugging without overwhelming the default operator view.
{
"connectionId": "sock-vqjdj536",
"remoteAddress": "127.0.0.1"
}{
"codec": "g711_ulaw",
"engine": "personaplex",
"sessionId": "ee284676-ac5c-43fa-b5b3-92be9abca4dd",
"zycooPeer": null,
"aiExtension": "6001",
"connectionId": "sock-vqjdj536",
"gatewayLabel": "Zycoo U-50",
"fallbackReason": null,
"asteriskContext": "ai-voice",
"selectedProvider": "personaplex"
}{
"reason": "greeting",
"source": "direct"
}{}{}{
"reason": "user_speech_stopped",
"source": "direct"
}{}{}{}{}{
"reason": "user_speech_stopped",
"queueReason": "assistant_busy",
"assistantPlaybackActive": false,
"assistantResponseActive": true,
"assistantResponsePending": false
}{
"itemId": "item_DhPNzprscS2fPhaCw1KEx",
"chunkMs": 100,
"markName": "ai-1779238059818-1",
"responseId": "resp_DhPNzRGWn8vQc743mvuNs",
"bridgeFormat": "pcm16",
"framesDropped": 0,
"framesOffered": 5,
"queuedMsAfter": 100,
"framesAccepted": 5,
"providerFormat": "g711_ulaw",
"queuedFramesAfter": 5,
"queuedFramesBefore": 0
}{
"uuid": "ee284676-ac5c-43fa-b5b3-92be9abca4dd",
"bytes": 320,
"assistantActiveMs": 5,
"cooldownSatisfied": true,
"localBargeInCaptureOpen": false,
"consecutiveNonSilentFrames": 0
}{
"uuid": "ee284676-ac5c-43fa-b5b3-92be9abca4dd",
"bytes": 320,
"assistantActiveMs": 25,
"cooldownSatisfied": true,
"localBargeInCaptureOpen": false,
"consecutiveNonSilentFrames": 0
}{
"itemId": "item_DhPNzprscS2fPhaCw1KEx",
"chunkMs": 160,
"markName": null,
"responseId": "resp_DhPNzRGWn8vQc743mvuNs",
"bridgeFormat": "pcm16",
"framesDropped": 0,
"framesOffered": 8,
"queuedMsAfter": 240,
"framesAccepted": 8,
"providerFormat": "g711_ulaw",
"queuedFramesAfter": 12,
"queuedFramesBefore": 4
}{
"uuid": "ee284676-ac5c-43fa-b5b3-92be9abca4dd",
"bytes": 320,
"assistantActiveMs": 45,
"cooldownSatisfied": true,
"localBargeInCaptureOpen": false,
"consecutiveNonSilentFrames": 0
}{
"itemId": "item_DhPNzprscS2fPhaCw1KEx",
"chunkMs": 260,
"markName": null,
"responseId": "resp_DhPNzRGWn8vQc743mvuNs",
"bridgeFormat": "pcm16",
"framesDropped": 0,
"framesOffered": 13,
"queuedMsAfter": 480,
"framesAccepted": 13,
"providerFormat": "g711_ulaw",
"queuedFramesAfter": 24,
"queuedFramesBefore": 11
}{
"uuid": "ee284676-ac5c-43fa-b5b3-92be9abca4dd",
"bytes": 320,
"assistantActiveMs": 66,
"cooldownSatisfied": true,
"localBargeInCaptureOpen": false,
"consecutiveNonSilentFrames": 0
}{
"uuid": "ee284676-ac5c-43fa-b5b3-92be9abca4dd",
"bytes": 320,
"assistantActiveMs": 85,
"cooldownSatisfied": true,
"localBargeInCaptureOpen": false,
"consecutiveNonSilentFrames": 0
}{
"uuid": "ee284676-ac5c-43fa-b5b3-92be9abca4dd",
"bytes": 320,
"assistantActiveMs": 105,
"cooldownSatisfied": true,
"localBargeInCaptureOpen": false,
"consecutiveNonSilentFrames": 0
}{
"uuid": "ee284676-ac5c-43fa-b5b3-92be9abca4dd",
"bytes": 320,
"assistantActiveMs": 125,
"cooldownSatisfied": true,
"localBargeInCaptureOpen": false,
"consecutiveNonSilentFrames": 0
}{
"trigger": "playback_mark",
"pendingReason": "user_speech_stopped",
"assistantResponseActive": true,
"assistantResponsePending": false
}{
"mark": "ai-1779238059818-1",
"uuid": "ee284676-ac5c-43fa-b5b3-92be9abca4dd",
"queueFrames": 21,
"inFlightMarks": 0,
"remainingMarks": 0,
"assistantPlaybackActive": true
}{
"itemId": "item_DhPNzprscS2fPhaCw1KEx",
"chunkMs": 260,
"markName": "ai-1779238059957-2",
"responseId": "resp_DhPNzRGWn8vQc743mvuNs",
"bridgeFormat": "pcm16",
"framesDropped": 0,
"framesOffered": 13,
"queuedMsAfter": 660,
"framesAccepted": 13,
"providerFormat": "g711_ulaw",
"queuedFramesAfter": 33,
"queuedFramesBefore": 20
}{
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}{
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}{
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}{
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}{
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}{
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}{
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}{
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}{
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}{
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}{
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}{
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}{
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}{
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}{
"mark": "ai-1779238059957-2",
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