Structured voice observability for live sessions, completed calls, readable reports, and cross-channel comparison.
Identity, channel, provider, and terminal state for this session.
Session ID
14a677cd-bc39-4832-acca-b94e8edfc872
Channel
TWILIO
Engine
PERSONAPLEX
Runtime
PERSONAPLEX
Started
03:39 UTC
Ended
03:57 UTC
Duration
18m 54s
Outcome
Deterministic operator-facing summary generated from normalized metrics and issue signals.
Call completed with operator-visible issues
Outbound playback stayed within acceptable queue limits. Incorrect API key provided: sk-proj-********************************************************************************************************************************************************h0UA. You can find your API key at https://platform.openai.com/account/api-keys.
Primary response, interruption, queueing, and language metrics.
First Response
n/a
Avg Response
n/a
Avg Interrupt
n/a
Max Queue
0 ms
Max Queue Frames
0
Dropped Frames
0
Interruptions
0
Successful Interruptions
0
Delayed Interruptions
0
Language
n/a
Detected issues and direct recommendations for operators or developers.
Provider error observed
Incorrect API key provided: sk-proj-********************************************************************************************************************************************************h0UA. You can find your API key at https://platform.openai.com/account/api-keys.
Recommendation: Inspect provider payloads and runtime credentials for this session.
Ordered structured events for the session.
telephony.connection.opened
Twilio media stream websocket connected.
call.started
Twilio media stream started.
assistant.commit.requested
Twilio media stream session: assistant commit requested (greeting, direct).
provider_error
Incorrect API key provided: sk-proj-********************************************************************************************************************************************************h0UA. You can find your API key at https://platform.openai.com/account/api-keys.
call.stopped
Twilio media stream stopped.
telephony.connection.opened
Twilio media stream websocket connected.
call.started
Twilio media stream started.
assistant.commit.requested
Twilio media stream session: assistant commit requested (greeting, direct).
provider_error
Incorrect API key provided: sk-proj-********************************************************************************************************************************************************h0UA. You can find your API key at https://platform.openai.com/account/api-keys.
status.callback
Twilio Voice callback received: completed.
call.stopped
Twilio media stream stopped.
telephony.connection.opened
Twilio media stream websocket connected.
call.started
Twilio media stream started.
assistant.commit.requested
Twilio media stream session: assistant commit requested (greeting, direct).
provider_error
Incorrect API key provided: sk-proj-********************************************************************************************************************************************************h0UA. You can find your API key at https://platform.openai.com/account/api-keys.
call.stopped
Twilio media stream stopped.
Turn-by-turn transcript assembled from captured user transcripts and assistant output.
No transcript turns were captured for this session yet.
Raw event payloads are available here for debugging without overwhelming the default operator view.
{
"remoteAddress": "127.0.0.1"
}{
"callSid": "CAd93df70ab122e742c86373eae157aaee",
"streamSid": "MZd7f5b4f5115e3d9924bc862e1865904a",
"customParameters": {}
}{
"reason": "greeting",
"source": "direct"
}{}{}{
"remoteAddress": "127.0.0.1"
}{
"callSid": "CAfeb35a477a1caa20e2738f3ed0d5c17c",
"streamSid": "MZ95ccfed34e0f271c122981a02220c456",
"customParameters": {}
}{
"reason": "greeting",
"source": "direct"
}{}{
"to": "+12049635161",
"from": "+13185151057",
"callSid": "CAfeb35a477a1caa20e2738f3ed0d5c17c",
"callStatus": "completed"
}{}{
"remoteAddress": "127.0.0.1"
}{
"callSid": "CA4086ab7d6fd513ca8fc2a20c04481c1b",
"streamSid": "MZ05aeeba3b084e2859ece3c2c2a5fc906",
"customParameters": {}
}{
"reason": "greeting",
"source": "direct"
}{}{}