Calls / Voice QA

Structured voice observability for live sessions, completed calls, readable reports, and cross-channel comparison.

Compare Sessions

Side-by-side benchmarking for Zycoo versus Twilio sessions and other voice channel combinations.

ZYCOO | PERSONAPLEX

fcf18b6e-287f-41c2-8745-d4743e3deee0

success0m 59s

First response latency

131 ms

Interrupt response latency

131 ms

Max queued ms

7380 ms

Dropped frames

0

Interruptions

7

Language

n/a

Issues

2

The assistant was reachable and generated audio successfully. User interruptions were detected and at least one interruption completed cleanly. The bridge received multiple silent frames while the assistant was still speaking, which can hide barge-in quality problems. Assistant playback accumulated a backlog, which can delay barge-in handling and create stale audio.

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