Calls / Voice QA
Structured voice observability for live sessions, completed calls, readable reports, and cross-channel comparison.
Compare Sessions
Side-by-side benchmarking for Zycoo versus Twilio sessions and other voice channel combinations.
TWILIO | PERSONAPLEX
e8bec625-02d6-4914-a7e3-1bca493f1cf6
success0m 53s
First response latency
133 ms
Interrupt response latency
131.8 ms
Max queued ms
13260 ms
Dropped frames
0
Interruptions
3
Language
n/a
Issues
2
The assistant was reachable and generated audio successfully. User interruptions were detected and at least one interruption completed cleanly. Queued outbound audio exceeded the acceptable threshold and may delay playback or barge-in response. The bridge received multiple silent frames while the assistant was still speaking, which can hide barge-in quality problems.
errorwarning
Open full session