Calls / Voice QA
Structured voice observability for live sessions, completed calls, readable reports, and cross-channel comparison.
Compare Sessions
Side-by-side benchmarking for Zycoo versus Twilio sessions and other voice channel combinations.
TWILIO | PERSONAPLEX
d7cfd5ce-c0db-44e2-a7cd-555396ec8fb8
success0m 55s
First response latency
136 ms
Interrupt response latency
141 ms
Max queued ms
28880 ms
Dropped frames
0
Interruptions
4
Language
n/a
Issues
2
The assistant was reachable and generated audio successfully. User interruptions were detected and at least one interruption completed cleanly. Queued outbound audio exceeded the acceptable threshold and may delay playback or barge-in response. The bridge received multiple silent frames while the assistant was still speaking, which can hide barge-in quality problems.
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