Calls / Voice QA

Structured voice observability for live sessions, completed calls, readable reports, and cross-channel comparison.

Compare Sessions

Side-by-side benchmarking for Zycoo versus Twilio sessions and other voice channel combinations.

TWILIO | PERSONAPLEX

d7cfd5ce-c0db-44e2-a7cd-555396ec8fb8

success0m 55s

First response latency

136 ms

Interrupt response latency

141 ms

Max queued ms

28880 ms

Dropped frames

0

Interruptions

4

Language

n/a

Issues

2

The assistant was reachable and generated audio successfully. User interruptions were detected and at least one interruption completed cleanly. Queued outbound audio exceeded the acceptable threshold and may delay playback or barge-in response. The bridge received multiple silent frames while the assistant was still speaking, which can hide barge-in quality problems.

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