Calls / Voice QA

Structured voice observability for live sessions, completed calls, readable reports, and cross-channel comparison.

Compare Sessions

Side-by-side benchmarking for Zycoo versus Twilio sessions and other voice channel combinations.

ZYCOO | PERSONAPLEX

95bd14c0-2ea2-4875-ac40-92771a175912

success15m 57s

First response latency

138 ms

Interrupt response latency

284 ms

Max queued ms

7140 ms

Dropped frames

0

Interruptions

5

Language

n/a

Issues

2

The assistant was reachable and generated audio successfully. User interruptions were detected and at least one interruption completed cleanly. The bridge received multiple silent frames while the assistant was still speaking, which can hide barge-in quality problems. Assistant playback accumulated a backlog, which can delay barge-in handling and create stale audio.

warningwarning
Open full session