Calls / Voice QA
Structured voice observability for live sessions, completed calls, readable reports, and cross-channel comparison.
Compare Sessions
Side-by-side benchmarking for Zycoo versus Twilio sessions and other voice channel combinations.
ZYCOO | PERSONAPLEX
8f12085a-b835-4a5f-8610-48c68b550e41
success0m 18s
First response latency
140 ms
Interrupt response latency
291.8 ms
Max queued ms
3440 ms
Dropped frames
0
Interruptions
5
Language
n/a
Issues
2
The assistant was reachable and generated audio successfully. User interruptions were detected and at least one interruption completed cleanly. The bridge received multiple silent frames while the assistant was still speaking, which can hide barge-in quality problems. Assistant playback accumulated a backlog, which can delay barge-in handling and create stale audio.
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