Calls / Voice QA

Structured voice observability for live sessions, completed calls, readable reports, and cross-channel comparison.

Compare Sessions

Side-by-side benchmarking for Zycoo versus Twilio sessions and other voice channel combinations.

TWILIO | PERSONAPLEX

88d47f2f-2e7d-4272-b7e3-a19de352c415

success6m 53s

First response latency

142 ms

Interrupt response latency

376.6 ms

Max queued ms

10940 ms

Dropped frames

0

Interruptions

10

Language

n/a

Issues

2

The assistant was reachable and generated audio successfully. User interruptions were detected and at least one interruption completed cleanly. The bridge received multiple silent frames while the assistant was still speaking, which can hide barge-in quality problems. Assistant playback accumulated a backlog, which can delay barge-in handling and create stale audio.

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