Calls / Voice QA
Structured voice observability for live sessions, completed calls, readable reports, and cross-channel comparison.
Compare Sessions
Side-by-side benchmarking for Zycoo versus Twilio sessions and other voice channel combinations.
TWILIO | PERSONAPLEX
88d47f2f-2e7d-4272-b7e3-a19de352c415
success6m 53s
First response latency
142 ms
Interrupt response latency
376.6 ms
Max queued ms
10940 ms
Dropped frames
0
Interruptions
10
Language
n/a
Issues
2
The assistant was reachable and generated audio successfully. User interruptions were detected and at least one interruption completed cleanly. The bridge received multiple silent frames while the assistant was still speaking, which can hide barge-in quality problems. Assistant playback accumulated a backlog, which can delay barge-in handling and create stale audio.
warningwarning
Open full session