Calls / Voice QA
Structured voice observability for live sessions, completed calls, readable reports, and cross-channel comparison.
Compare Sessions
Side-by-side benchmarking for Zycoo versus Twilio sessions and other voice channel combinations.
ZYCOO | OPENAI_REALTIME
82b1d31e-9a81-4fcb-b4e4-66bdc6c3ea22
First response latency
1060 ms
Interrupt response latency
n/a
Max queued ms
6640 ms
Dropped frames
0
Interruptions
2
Language
n/a
Issues
4
The assistant was reachable and generated audio successfully. User interruptions were detected and at least one interruption completed cleanly. User interruptions were detected, but follow-up responses were delayed because queued playback and pending marks were still active. The bridge received multiple silent frames while the assistant was still speaking, which can hide barge-in quality problems. Assistant playback accumulated a backlog, which can delay barge-in handling and create stale audio.