Calls / Voice QA

Structured voice observability for live sessions, completed calls, readable reports, and cross-channel comparison.

Compare Sessions

Side-by-side benchmarking for Zycoo versus Twilio sessions and other voice channel combinations.

ZYCOO | OPENAI_REALTIME

75054663-c8cd-44f0-b779-995a3a0ecef2

success21m 17s

First response latency

129 ms

Interrupt response latency

138.5 ms

Max queued ms

26260 ms

Dropped frames

0

Interruptions

16

Language

n/a

Issues

4

The assistant was reachable and generated audio successfully. User interruptions were detected and at least one interruption completed cleanly. Queued outbound audio exceeded the acceptable threshold and may delay playback or barge-in response. User interruptions were detected, but follow-up responses were delayed because queued playback and pending marks were still active. The bridge received multiple silent frames while the assistant was still speaking, which can hide barge-in quality problems.

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