Calls / Voice QA

Structured voice observability for live sessions, completed calls, readable reports, and cross-channel comparison.

Compare Sessions

Side-by-side benchmarking for Zycoo versus Twilio sessions and other voice channel combinations.

ZYCOO | PERSONAPLEX

6f0916bd-2fd1-4552-a95c-ad22f2828b23

success0m 17s

First response latency

134 ms

Interrupt response latency

134 ms

Max queued ms

6540 ms

Dropped frames

0

Interruptions

1

Language

n/a

Issues

2

The assistant was reachable and generated audio successfully. User interruptions were detected and at least one interruption completed cleanly. The bridge received multiple silent frames while the assistant was still speaking, which can hide barge-in quality problems. Assistant playback accumulated a backlog, which can delay barge-in handling and create stale audio.

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