Calls / Voice QA
Structured voice observability for live sessions, completed calls, readable reports, and cross-channel comparison.
Compare Sessions
Side-by-side benchmarking for Zycoo versus Twilio sessions and other voice channel combinations.
ZYCOO | PERSONAPLEX
56ba7a98-2a76-4f99-9e70-b3a7e0a3a4cf
success0m 12s
First response latency
156 ms
Interrupt response latency
n/a
Max queued ms
5420 ms
Dropped frames
0
Interruptions
0
Language
n/a
Issues
2
The assistant was reachable and generated audio successfully. The bridge received multiple silent frames while the assistant was still speaking, which can hide barge-in quality problems. Assistant playback accumulated a backlog, which can delay barge-in handling and create stale audio.
warningwarning
Open full session