Calls / Voice QA
Structured voice observability for live sessions, completed calls, readable reports, and cross-channel comparison.
Compare Sessions
Side-by-side benchmarking for Zycoo versus Twilio sessions and other voice channel combinations.
ZYCOO | PERSONAPLEX
3aa647cd-0e52-425b-8372-c418e4ef875f
First response latency
135 ms
Interrupt response latency
542 ms
Max queued ms
17580 ms
Dropped frames
0
Interruptions
14
Language
n/a
Issues
4
The assistant was reachable and generated audio successfully. User interruptions were detected and at least one interruption completed cleanly. Queued outbound audio exceeded the acceptable threshold and may delay playback or barge-in response. User interruptions were detected, but follow-up responses were delayed because queued playback and pending marks were still active. The bridge received multiple silent frames while the assistant was still speaking, which can hide barge-in quality problems.