Calls / Voice QA

Structured voice observability for live sessions, completed calls, readable reports, and cross-channel comparison.

Compare Sessions

Side-by-side benchmarking for Zycoo versus Twilio sessions and other voice channel combinations.

ZYCOO | OPENAI_REALTIME

20633b78-3c01-4c2d-9949-34f50d20c3ce

success29m 47s

First response latency

136 ms

Interrupt response latency

425.8 ms

Max queued ms

23480 ms

Dropped frames

0

Interruptions

14

Language

n/a

Issues

4

The assistant was reachable and generated audio successfully. User interruptions were detected and at least one interruption completed cleanly. Queued outbound audio exceeded the acceptable threshold and may delay playback or barge-in response. User interruptions were detected, but follow-up responses were delayed because queued playback and pending marks were still active. The bridge received multiple silent frames while the assistant was still speaking, which can hide barge-in quality problems.

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