Calls / Voice QA
Structured voice observability for live sessions, completed calls, readable reports, and cross-channel comparison.
Compare Sessions
Side-by-side benchmarking for Zycoo versus Twilio sessions and other voice channel combinations.
ZYCOO | OPENAI_REALTIME
09282fd5-a1a2-4e7a-922e-5eb616e98580
success0m 25s
First response latency
130 ms
Interrupt response latency
129.3 ms
Max queued ms
9180 ms
Dropped frames
0
Interruptions
5
Language
n/a
Issues
2
The assistant was reachable and generated audio successfully. User interruptions were detected and at least one interruption completed cleanly. The bridge received multiple silent frames while the assistant was still speaking, which can hide barge-in quality problems. Assistant playback accumulated a backlog, which can delay barge-in handling and create stale audio.
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