Calls / Voice QA
Structured voice observability for live sessions, completed calls, readable reports, and cross-channel comparison.
Compare Sessions
Side-by-side benchmarking for Zycoo versus Twilio sessions and other voice channel combinations.
ZYCOO | PERSONAPLEX
054528dc-9a35-423f-9914-5efc3bf61a1a
success11m 25s
First response latency
1712 ms
Interrupt response latency
140 ms
Max queued ms
6800 ms
Dropped frames
0
Interruptions
10
Language
n/a
Issues
2
The assistant was reachable and generated audio successfully. User interruptions were detected and at least one interruption completed cleanly. The bridge received multiple silent frames while the assistant was still speaking, which can hide barge-in quality problems. Assistant playback accumulated a backlog, which can delay barge-in handling and create stale audio.
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