OMNIA Control Plane

Voice Channels

Manage Twilio Voice, SIP or PBX or GSM gateway tracks, and WebRTC readiness from one unified voice architecture.

active

Voice Providers

One Voice area with multiple provider tracks for Twilio Voice, carrier-connected PBX or gateways, and browser calling.

Readying

AI branch on top of Twilio Voice IVR with OpenAI Realtime, persona controls, tool permissions, and optional ElevenLabs presentation settings.

Last activity: No AI voice activity yet.

Readying

Real voice provider track with credentials, validation, test calls, and callbacks.

Last activity: No voice activity yet.

disconnected

Carrier and hardware-aligned provider track for trunks, PBX, and GSM gateway connectivity.

Last activity: No SIP or PBX activity yet.

Readying

Browser calling readiness for signaling, ICE, and future browser-to-agent call flows.

Last activity: No WebRTC readiness activity yet.