{"id":"efef6c97-1fca-4c70-868d-8203fabfd824","summaryTitle":"Call completed with operator-visible issues","summaryText":"Outbound playback stayed within acceptable queue limits. The Realtime Beta API is no longer supported. Please use /v1/realtime for the GA API. read ECONNRESET","qualityScore":80,"qualityBadge":"watch","metrics":{"firstResponseLatencyMs":null,"averageResponseLatencyMs":null,"averageInterruptResponseLatencyMs":null,"maxQueueFrames":0,"maxQueuedMs":0,"totalDroppedFrames":0,"interruptionCount":0,"successfulInterruptions":0,"delayedInterruptions":0,"dominantLanguage":null},"issues":[{"issueType":"PROVIDER_ERROR","severity":"ERROR","title":"Provider error observed","summary":"The Realtime Beta API is no longer supported. Please use /v1/realtime for the GA API.","recommendation":"Inspect provider payloads and runtime credentials for this session.","firstSeenAt":"2026-09-19T19:53:17.237Z","lastSeenAt":"2026-09-19T19:53:44.738Z","occurrenceCount":4},{"issueType":"BRIDGE_ERROR","severity":"ERROR","title":"Bridge error observed","summary":"read ECONNRESET","recommendation":"Inspect transport-level bridge logs and connectivity for this channel.","firstSeenAt":"2026-09-19T19:53:17.241Z","lastSeenAt":"2026-09-19T19:53:44.740Z","occurrenceCount":4}],"timeline":[{"id":"871637cc-8d92-433f-a668-1380c3943716","sessionId":"efef6c97-1fca-4c70-868d-8203fabfd824","relatedTurnId":null,"timestamp":"2026-09-19T19:53:06.347Z","eventType":"telephony.connection.opened","severity":"INFO","source":"ASTERISK_SERVER","summary":"AudioSocket connection opened.","payloadJson":{"connectionId":"sock-v3x309jj","remoteAddress":"127.0.0.1"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"fcece7dd-72ec-4245-a4a0-2e2d0cb62474","sessionId":"efef6c97-1fca-4c70-868d-8203fabfd824","relatedTurnId":null,"timestamp":"2026-09-19T19:53:16.541Z","eventType":"call.started","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk call started.","payloadJson":{"codec":"g711_ulaw","engine":"openai_realtime","sessionId":"dd4efd92-872d-4fb6-8b6a-a9c40a3db840","zycooPeer":null,"aiExtension":"6001","connectionId":"sock-v3x309jj","gatewayLabel":"Zycoo U-50","fallbackReason":null,"asteriskContext":"ai-voice","selectedProvider":"openai-realtime"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"769d8bdb-406f-4422-9236-44fb2a87676f","sessionId":"efef6c97-1fca-4c70-868d-8203fabfd824","relatedTurnId":null,"timestamp":"2026-09-19T19:53:17.235Z","eventType":"assistant.commit.requested","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk session: assistant commit requested (greeting, direct).","payloadJson":{"reason":"greeting","source":"direct"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"d26a467a-c584-4dfe-ab8e-ad66db0443c1","sessionId":"efef6c97-1fca-4c70-868d-8203fabfd824","relatedTurnId":null,"timestamp":"2026-09-19T19:53:17.237Z","eventType":"provider_error","severity":"ERROR","source":"ASTERISK_SERVER","summary":"The Realtime Beta API is no longer supported. 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Please use /v1/realtime for the GA API.","sessionId":"dd4efd92-872d-4fb6-8b6a-a9c40a3db840","connectionId":"sock-v3x309jj"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"451614fe-99d6-437a-9fc6-b83d7a40d4c0","sessionId":"efef6c97-1fca-4c70-868d-8203fabfd824","relatedTurnId":null,"timestamp":"2026-09-19T19:53:17.241Z","eventType":"bridge_error","severity":"ERROR","source":"ASTERISK_SERVER","summary":"read ECONNRESET","payloadJson":{"message":"read ECONNRESET","sessionId":"dd4efd92-872d-4fb6-8b6a-a9c40a3db840","connectionId":"sock-v3x309jj"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"e96f6899-86bc-43af-afbd-75dcd06176c7","sessionId":"efef6c97-1fca-4c70-868d-8203fabfd824","relatedTurnId":null,"timestamp":"2026-09-19T19:53:17.293Z","eventType":"call.stopped","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk call stopped.","payloadJson":{"sessionId":"dd4efd92-872d-4fb6-8b6a-a9c40a3db840","connectionId":"sock-v3x309jj"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"7a7cc6eb-3a4c-4b3c-9698-8b8ee7fd93fd","sessionId":"efef6c97-1fca-4c70-868d-8203fabfd824","relatedTurnId":null,"timestamp":"2026-09-19T19:53:35.031Z","eventType":"telephony.connection.opened","severity":"INFO","source":"ASTERISK_SERVER","summary":"AudioSocket connection opened.","payloadJson":{"connectionId":"sock-75xqavm0","remoteAddress":"127.0.0.1"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"7933b7c2-5298-49bb-8365-0c1a8a259552","sessionId":"efef6c97-1fca-4c70-868d-8203fabfd824","relatedTurnId":null,"timestamp":"2026-09-19T19:53:44.373Z","eventType":"call.started","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk call started.","payloadJson":{"codec":"g711_ulaw","engine":"openai_realtime","sessionId":"d977b075-1950-49c6-b612-87b5f20ff9f6","zycooPeer":null,"aiExtension":"6001","connectionId":"sock-75xqavm0","gatewayLabel":"Zycoo U-50","fallbackReason":null,"asteriskContext":"ai-voice","selectedProvider":"openai-realtime"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"0f2ac60d-a419-406e-af91-b760fab38e99","sessionId":"efef6c97-1fca-4c70-868d-8203fabfd824","relatedTurnId":null,"timestamp":"2026-09-19T19:53:44.738Z","eventType":"provider_error","severity":"ERROR","source":"ASTERISK_SERVER","summary":"The Realtime Beta API is no longer supported. 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Please use /v1/realtime for the GA API.","sessionId":"d977b075-1950-49c6-b612-87b5f20ff9f6","connectionId":"sock-75xqavm0"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"dd2efd10-0ba5-4b40-9efb-674700feb91b","sessionId":"efef6c97-1fca-4c70-868d-8203fabfd824","relatedTurnId":null,"timestamp":"2026-09-19T19:53:44.739Z","eventType":"assistant.commit.requested","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk session: assistant commit requested (greeting, direct).","payloadJson":{"reason":"greeting","source":"direct"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"2c29687c-95ec-4bb6-a577-484c5e4ba8b9","sessionId":"efef6c97-1fca-4c70-868d-8203fabfd824","relatedTurnId":null,"timestamp":"2026-09-19T19:53:44.740Z","eventType":"bridge_error","severity":"ERROR","source":"ASTERISK_SERVER","summary":"read ECONNRESET","payloadJson":{"message":"read ECONNRESET","sessionId":"d977b075-1950-49c6-b612-87b5f20ff9f6","connectionId":"sock-75xqavm0"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"552f9fdb-21e1-493d-9a41-072d2d2b4c58","sessionId":"efef6c97-1fca-4c70-868d-8203fabfd824","relatedTurnId":null,"timestamp":"2026-09-19T19:53:44.745Z","eventType":"call.stopped","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk call stopped.","payloadJson":{"sessionId":"d977b075-1950-49c6-b612-87b5f20ff9f6","connectionId":"sock-75xqavm0"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null}],"conversation":[]}