{"id":"e9a331be-e975-47cb-b2fa-130fdb4b226b","summaryTitle":"Call completed with operator-visible issues","summaryText":"Outbound playback stayed within acceptable queue limits. The Realtime Beta API is no longer supported. Please use /v1/realtime for the GA API. read ECONNRESET","qualityScore":90,"qualityBadge":"good","metrics":{"firstResponseLatencyMs":null,"averageResponseLatencyMs":null,"averageInterruptResponseLatencyMs":null,"maxQueueFrames":0,"maxQueuedMs":0,"totalDroppedFrames":0,"interruptionCount":0,"successfulInterruptions":0,"delayedInterruptions":0,"dominantLanguage":null},"issues":[{"issueType":"PROVIDER_ERROR","severity":"ERROR","title":"Provider error observed","summary":"The Realtime Beta API is no longer supported. Please use /v1/realtime for the GA API.","recommendation":"Inspect provider payloads and runtime credentials for this session.","firstSeenAt":"2026-07-07T23:32:27.122Z","lastSeenAt":"2026-07-07T23:42:30.228Z","occurrenceCount":4},{"issueType":"BRIDGE_ERROR","severity":"ERROR","title":"Bridge error observed","summary":"read ECONNRESET","recommendation":"Inspect transport-level bridge logs and connectivity for this channel.","firstSeenAt":"2026-07-07T23:32:27.177Z","lastSeenAt":"2026-07-07T23:42:30.232Z","occurrenceCount":4}],"timeline":[{"id":"ca4d4d47-8ba4-46d8-a12a-b05306208abe","sessionId":"e9a331be-e975-47cb-b2fa-130fdb4b226b","relatedTurnId":null,"timestamp":"2026-07-07T23:32:19.693Z","eventType":"telephony.connection.opened","severity":"INFO","source":"ASTERISK_SERVER","summary":"AudioSocket connection opened.","payloadJson":{"connectionId":"sock-o1yyhvgb","remoteAddress":"127.0.0.1"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"c4a228a1-f5c0-49f5-b78f-d3755d2ae3a1","sessionId":"e9a331be-e975-47cb-b2fa-130fdb4b226b","relatedTurnId":null,"timestamp":"2026-07-07T23:32:26.308Z","eventType":"call.started","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk call started.","payloadJson":{"codec":"g711_ulaw","engine":"openai_realtime","sessionId":"37f463bf-87de-441a-9eb5-f01c350dcc81","zycooPeer":null,"aiExtension":"6001","connectionId":"sock-o1yyhvgb","gatewayLabel":"Zycoo U-50","fallbackReason":null,"asteriskContext":"ai-voice","selectedProvider":"openai-realtime"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"37926fef-76b2-42d2-9e93-5366312e7ac7","sessionId":"e9a331be-e975-47cb-b2fa-130fdb4b226b","relatedTurnId":null,"timestamp":"2026-07-07T23:32:27.120Z","eventType":"assistant.commit.requested","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk session: assistant commit requested (greeting, direct).","payloadJson":{"reason":"greeting","source":"direct"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"71f03840-3548-46d7-b4a3-0be3625091e6","sessionId":"e9a331be-e975-47cb-b2fa-130fdb4b226b","relatedTurnId":null,"timestamp":"2026-07-07T23:32:27.122Z","eventType":"provider_error","severity":"ERROR","source":"ASTERISK_SERVER","summary":"The Realtime Beta API is no longer supported. Please use /v1/realtime for the GA API.","payloadJson":{"message":"The Realtime Beta API is no longer supported. Please use /v1/realtime for the GA API.","sessionId":"37f463bf-87de-441a-9eb5-f01c350dcc81","connectionId":"sock-o1yyhvgb"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"2503c53c-8aa5-4d60-ab28-66fb8c8c33d0","sessionId":"e9a331be-e975-47cb-b2fa-130fdb4b226b","relatedTurnId":null,"timestamp":"2026-07-07T23:32:27.124Z","eventType":"call.stopped","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk call stopped.","payloadJson":{"sessionId":"37f463bf-87de-441a-9eb5-f01c350dcc81","connectionId":"sock-o1yyhvgb"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"f46aa478-94a4-4c36-8e7f-577075b23da6","sessionId":"e9a331be-e975-47cb-b2fa-130fdb4b226b","relatedTurnId":null,"timestamp":"2026-07-07T23:32:27.177Z","eventType":"bridge_error","severity":"ERROR","source":"ASTERISK_SERVER","summary":"read ECONNRESET","payloadJson":{"message":"read ECONNRESET","sessionId":"37f463bf-87de-441a-9eb5-f01c350dcc81","connectionId":"sock-o1yyhvgb"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"8aee55b1-5d46-4695-a6f0-c265f73520ab","sessionId":"e9a331be-e975-47cb-b2fa-130fdb4b226b","relatedTurnId":null,"timestamp":"2026-07-07T23:42:24.187Z","eventType":"telephony.connection.opened","severity":"INFO","source":"ASTERISK_SERVER","summary":"AudioSocket connection opened.","payloadJson":{"connectionId":"sock-4j4wgm8n","remoteAddress":"127.0.0.1"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"ec615927-e416-4500-b373-f29a2ce5f036","sessionId":"e9a331be-e975-47cb-b2fa-130fdb4b226b","relatedTurnId":null,"timestamp":"2026-07-07T23:42:29.958Z","eventType":"call.started","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk call started.","payloadJson":{"codec":"g711_ulaw","engine":"openai_realtime","sessionId":"89165fcd-4f10-4bb7-9052-0d498e88360f","zycooPeer":null,"aiExtension":"6001","connectionId":"sock-4j4wgm8n","gatewayLabel":"Zycoo U-50","fallbackReason":null,"asteriskContext":"ai-voice","selectedProvider":"openai-realtime"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"bf918525-3277-41be-8a17-9adf40a7e28d","sessionId":"e9a331be-e975-47cb-b2fa-130fdb4b226b","relatedTurnId":null,"timestamp":"2026-07-07T23:42:30.221Z","eventType":"assistant.commit.requested","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk session: assistant commit requested (greeting, direct).","payloadJson":{"reason":"greeting","source":"direct"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"cdeec9c2-ea3f-426d-9c69-d50254a0be33","sessionId":"e9a331be-e975-47cb-b2fa-130fdb4b226b","relatedTurnId":null,"timestamp":"2026-07-07T23:42:30.228Z","eventType":"provider_error","severity":"ERROR","source":"ASTERISK_SERVER","summary":"The Realtime Beta API is no longer supported. 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Please use /v1/realtime for the GA API.","sessionId":"89165fcd-4f10-4bb7-9052-0d498e88360f","connectionId":"sock-4j4wgm8n"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"c001afe7-bf93-4818-a181-50131b434644","sessionId":"e9a331be-e975-47cb-b2fa-130fdb4b226b","relatedTurnId":null,"timestamp":"2026-07-07T23:42:30.232Z","eventType":"bridge_error","severity":"ERROR","source":"ASTERISK_SERVER","summary":"read ECONNRESET","payloadJson":{"message":"read ECONNRESET","sessionId":"89165fcd-4f10-4bb7-9052-0d498e88360f","connectionId":"sock-4j4wgm8n"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"b3fed144-0c4f-4fcc-907f-7c149bbd36fc","sessionId":"e9a331be-e975-47cb-b2fa-130fdb4b226b","relatedTurnId":null,"timestamp":"2026-07-07T23:42:30.291Z","eventType":"call.stopped","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk call stopped.","payloadJson":{"sessionId":"89165fcd-4f10-4bb7-9052-0d498e88360f","connectionId":"sock-4j4wgm8n"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null}],"conversation":[]}