{"id":"e1ea3eb6-f9d8-49a3-ac21-9c5cdccdf075","summaryTitle":"Call completed with operator-visible issues","summaryText":"Outbound playback stayed within acceptable queue limits. The Realtime Beta API is no longer supported. Please use /v1/realtime for the GA API. read ECONNRESET","qualityScore":90,"qualityBadge":"good","metrics":{"firstResponseLatencyMs":null,"averageResponseLatencyMs":null,"averageInterruptResponseLatencyMs":null,"maxQueueFrames":0,"maxQueuedMs":0,"totalDroppedFrames":0,"interruptionCount":0,"successfulInterruptions":0,"delayedInterruptions":0,"dominantLanguage":null},"issues":[{"issueType":"PROVIDER_ERROR","severity":"ERROR","title":"Provider error observed","summary":"The Realtime Beta API is no longer supported. Please use /v1/realtime for the GA API.","recommendation":"Inspect provider payloads and runtime credentials for this session.","firstSeenAt":"2026-07-07T18:38:23.963Z","lastSeenAt":"2026-07-07T18:38:23.963Z","occurrenceCount":2},{"issueType":"BRIDGE_ERROR","severity":"ERROR","title":"Bridge error observed","summary":"read ECONNRESET","recommendation":"Inspect transport-level bridge logs and connectivity for this channel.","firstSeenAt":"2026-07-07T18:38:24.073Z","lastSeenAt":"2026-07-07T18:38:24.073Z","occurrenceCount":2}],"timeline":[{"id":"3edc2ccf-3031-466f-aed6-36c4425ab4f0","sessionId":"e1ea3eb6-f9d8-49a3-ac21-9c5cdccdf075","relatedTurnId":null,"timestamp":"2026-07-07T18:38:16.291Z","eventType":"telephony.connection.opened","severity":"INFO","source":"ASTERISK_SERVER","summary":"AudioSocket connection opened.","payloadJson":{"connectionId":"sock-bwqowbip","remoteAddress":"127.0.0.1"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"9d4fdef9-3936-479b-ab67-d8305e74e4ae","sessionId":"e1ea3eb6-f9d8-49a3-ac21-9c5cdccdf075","relatedTurnId":null,"timestamp":"2026-07-07T18:38:23.033Z","eventType":"call.started","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk call started.","payloadJson":{"codec":"g711_ulaw","engine":"openai_realtime","sessionId":"bf343cec-9d40-42d3-8bf4-35fe33c9a9fb","zycooPeer":null,"aiExtension":"6001","connectionId":"sock-bwqowbip","gatewayLabel":"Zycoo U-50","fallbackReason":null,"asteriskContext":"ai-voice","selectedProvider":"openai-realtime"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"7892c1f7-56c3-4b95-91d9-c3c3e56a9fcb","sessionId":"e1ea3eb6-f9d8-49a3-ac21-9c5cdccdf075","relatedTurnId":null,"timestamp":"2026-07-07T18:38:23.946Z","eventType":"assistant.commit.requested","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk session: assistant commit requested (greeting, direct).","payloadJson":{"reason":"greeting","source":"direct"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"cb9af801-00e9-4c5f-9bde-8a1fb9468d47","sessionId":"e1ea3eb6-f9d8-49a3-ac21-9c5cdccdf075","relatedTurnId":null,"timestamp":"2026-07-07T18:38:23.963Z","eventType":"provider_error","severity":"ERROR","source":"ASTERISK_SERVER","summary":"The Realtime Beta API is no longer supported. 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Please use /v1/realtime for the GA API.","sessionId":"bf343cec-9d40-42d3-8bf4-35fe33c9a9fb","connectionId":"sock-bwqowbip"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"39ea3cf0-5c89-475a-8520-d9b9f8d4d2e7","sessionId":"e1ea3eb6-f9d8-49a3-ac21-9c5cdccdf075","relatedTurnId":null,"timestamp":"2026-07-07T18:38:23.984Z","eventType":"call.stopped","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk call stopped.","payloadJson":{"sessionId":"bf343cec-9d40-42d3-8bf4-35fe33c9a9fb","connectionId":"sock-bwqowbip"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"96249312-d104-428e-b947-f23ab4d35919","sessionId":"e1ea3eb6-f9d8-49a3-ac21-9c5cdccdf075","relatedTurnId":null,"timestamp":"2026-07-07T18:38:24.073Z","eventType":"bridge_error","severity":"ERROR","source":"ASTERISK_SERVER","summary":"read ECONNRESET","payloadJson":{"message":"read ECONNRESET","sessionId":"bf343cec-9d40-42d3-8bf4-35fe33c9a9fb","connectionId":"sock-bwqowbip"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"d0339b45-f217-4650-9af7-522dd89de527","sessionId":"e1ea3eb6-f9d8-49a3-ac21-9c5cdccdf075","relatedTurnId":null,"timestamp":"2026-07-07T19:05:49.647Z","eventType":"telephony.connection.opened","severity":"INFO","source":"ASTERISK_SERVER","summary":"AudioSocket connection opened.","payloadJson":{"connectionId":"sock-dep9jnja","remoteAddress":"127.0.0.1"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"6d2f1748-835e-4ae7-8aeb-4c1e68349121","sessionId":"e1ea3eb6-f9d8-49a3-ac21-9c5cdccdf075","relatedTurnId":null,"timestamp":"2026-07-07T19:05:55.626Z","eventType":"call.started","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk call started.","payloadJson":{"codec":"g711_ulaw","engine":"openai_realtime","sessionId":"d067c8b6-6868-4e37-91c7-f4d9ae0597fe","zycooPeer":null,"aiExtension":"6001","connectionId":"sock-dep9jnja","gatewayLabel":"Zycoo U-50","fallbackReason":null,"asteriskContext":"ai-voice","selectedProvider":"openai-realtime"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"de2f5dca-0341-4bf8-bbd7-e3f6d6c0f506","sessionId":"e1ea3eb6-f9d8-49a3-ac21-9c5cdccdf075","relatedTurnId":null,"timestamp":"2026-07-07T19:05:56.069Z","eventType":"call.stopped","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk call stopped.","payloadJson":{"sessionId":"d067c8b6-6868-4e37-91c7-f4d9ae0597fe","connectionId":"sock-dep9jnja"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"adf4b2b1-92bb-4da6-89db-bf875d6c8114","sessionId":"e1ea3eb6-f9d8-49a3-ac21-9c5cdccdf075","relatedTurnId":null,"timestamp":"2026-07-07T19:05:56.070Z","eventType":"call.stopped","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk call stopped.","payloadJson":{"sessionId":"d067c8b6-6868-4e37-91c7-f4d9ae0597fe","connectionId":"sock-dep9jnja"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null}],"conversation":[]}