{"id":"d3e1d3e9-45e4-42d1-971a-7eb3927f7cc9","summaryTitle":"Call completed with operator-visible issues","summaryText":"Outbound playback stayed within acceptable queue limits. The Realtime Beta API is no longer supported. Please use /v1/realtime for the GA API. read ECONNRESET","qualityScore":90,"qualityBadge":"good","metrics":{"firstResponseLatencyMs":null,"averageResponseLatencyMs":null,"averageInterruptResponseLatencyMs":null,"maxQueueFrames":0,"maxQueuedMs":0,"totalDroppedFrames":0,"interruptionCount":0,"successfulInterruptions":0,"delayedInterruptions":0,"dominantLanguage":null},"issues":[{"issueType":"PROVIDER_ERROR","severity":"ERROR","title":"Provider error observed","summary":"The Realtime Beta API is no longer supported. Please use /v1/realtime for the GA API.","recommendation":"Inspect provider payloads and runtime credentials for this session.","firstSeenAt":"2026-07-09T17:31:53.095Z","lastSeenAt":"2026-07-09T17:31:53.095Z","occurrenceCount":2},{"issueType":"BRIDGE_ERROR","severity":"ERROR","title":"Bridge error observed","summary":"read ECONNRESET","recommendation":"Inspect transport-level bridge logs and connectivity for this channel.","firstSeenAt":"2026-07-09T17:31:53.157Z","lastSeenAt":"2026-07-09T17:31:53.157Z","occurrenceCount":2}],"timeline":[{"id":"c7da4988-d969-4642-9fab-7c715f919bd3","sessionId":"d3e1d3e9-45e4-42d1-971a-7eb3927f7cc9","relatedTurnId":null,"timestamp":"2026-07-09T17:31:46.016Z","eventType":"telephony.connection.opened","severity":"INFO","source":"ASTERISK_SERVER","summary":"AudioSocket connection opened.","payloadJson":{"connectionId":"sock-zkyt6fhd","remoteAddress":"127.0.0.1"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"be03a2f3-5c0d-4c5b-9159-2bd48c9f27e0","sessionId":"d3e1d3e9-45e4-42d1-971a-7eb3927f7cc9","relatedTurnId":null,"timestamp":"2026-07-09T17:31:52.176Z","eventType":"call.started","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk call started.","payloadJson":{"codec":"g711_ulaw","engine":"openai_realtime","sessionId":"10b413f5-54a9-4d91-afc4-8095c176aa7e","zycooPeer":null,"aiExtension":"6001","connectionId":"sock-zkyt6fhd","gatewayLabel":"Zycoo U-50","fallbackReason":null,"asteriskContext":"ai-voice","selectedProvider":"openai-realtime"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"632b984b-1b65-4563-a218-80391ec84e4a","sessionId":"d3e1d3e9-45e4-42d1-971a-7eb3927f7cc9","relatedTurnId":null,"timestamp":"2026-07-09T17:31:53.086Z","eventType":"assistant.commit.requested","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk session: assistant commit requested (greeting, direct).","payloadJson":{"reason":"greeting","source":"direct"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"56e896b2-b81b-47be-8e35-50067fc83c8f","sessionId":"d3e1d3e9-45e4-42d1-971a-7eb3927f7cc9","relatedTurnId":null,"timestamp":"2026-07-09T17:31:53.095Z","eventType":"provider_error","severity":"ERROR","source":"ASTERISK_SERVER","summary":"The Realtime Beta API is no longer supported. Please use /v1/realtime for the GA API.","payloadJson":{"message":"The Realtime Beta API is no longer supported. Please use /v1/realtime for the GA API.","sessionId":"10b413f5-54a9-4d91-afc4-8095c176aa7e","connectionId":"sock-zkyt6fhd"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"f2f60e60-bf46-4967-9d09-f40cce60d448","sessionId":"d3e1d3e9-45e4-42d1-971a-7eb3927f7cc9","relatedTurnId":null,"timestamp":"2026-07-09T17:31:53.099Z","eventType":"call.stopped","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk call stopped.","payloadJson":{"sessionId":"10b413f5-54a9-4d91-afc4-8095c176aa7e","connectionId":"sock-zkyt6fhd"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"8d3628df-0e9c-4a2e-9088-ebdd5091e426","sessionId":"d3e1d3e9-45e4-42d1-971a-7eb3927f7cc9","relatedTurnId":null,"timestamp":"2026-07-09T17:31:53.157Z","eventType":"bridge_error","severity":"ERROR","source":"ASTERISK_SERVER","summary":"read ECONNRESET","payloadJson":{"message":"read ECONNRESET","sessionId":"10b413f5-54a9-4d91-afc4-8095c176aa7e","connectionId":"sock-zkyt6fhd"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null}],"conversation":[]}