{"id":"adc2b34d-3c6f-45ce-9059-b0f807b56df8","summaryTitle":"Call completed cleanly","summaryText":"Outbound playback stayed within acceptable queue limits.","qualityScore":100,"qualityBadge":"good","metrics":{"firstResponseLatencyMs":null,"averageResponseLatencyMs":null,"averageInterruptResponseLatencyMs":null,"maxQueueFrames":0,"maxQueuedMs":0,"totalDroppedFrames":0,"interruptionCount":0,"successfulInterruptions":0,"delayedInterruptions":0,"dominantLanguage":null},"issues":[],"timeline":[{"id":"e3926d48-b4d7-43bc-9a7e-6daf5a8b89f8","sessionId":"adc2b34d-3c6f-45ce-9059-b0f807b56df8","relatedTurnId":null,"timestamp":"2026-09-23T04:08:47.372Z","eventType":"inbound.call","severity":"INFO","source":"TWILIO_WEBHOOK","summary":"Inbound Twilio Voice webhook received.","payloadJson":{"to":"+13185151057","from":"Anonymous","digits":null,"callSid":"CA36305c7c9ccda422be128e744741984e","ivrStep":"main","callStatus":"ringing"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"c71b7134-e0cd-4a6c-8832-a03939df3f30","sessionId":"adc2b34d-3c6f-45ce-9059-b0f807b56df8","relatedTurnId":null,"timestamp":"2026-09-23T04:08:50.307Z","eventType":"inbound.ivr_selection","severity":"INFO","source":"TWILIO_WEBHOOK","summary":"IVR step main received selection 4.","payloadJson":{"to":"+13185151057","from":"Anonymous","digits":"4","callSid":"CA36305c7c9ccda422be128e744741984e","ivrStep":"main","callStatus":"in-progress"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"4aa309f0-6bb9-4351-9bb2-5bdd8e8fc7d1","sessionId":"adc2b34d-3c6f-45ce-9059-b0f807b56df8","relatedTurnId":null,"timestamp":"2026-09-23T04:08:50.317Z","eventType":"ivr.ai_branch","severity":"INFO","source":"ADMIN_API","summary":"Caller selected IVR digit 4 for AI voice.","payloadJson":{"callSid":"CA36305c7c9ccda422be128e744741984e","streamSid":null},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"a34fb914-06e2-426d-95e6-422532669d5b","sessionId":"adc2b34d-3c6f-45ce-9059-b0f807b56df8","relatedTurnId":null,"timestamp":"2026-09-23T04:10:19.166Z","eventType":"status.callback","severity":"INFO","source":"TWILIO_WEBHOOK","summary":"Twilio Voice callback received: completed.","payloadJson":{"to":"+13185151057","from":"Anonymous","callSid":"CA36305c7c9ccda422be128e744741984e","callStatus":"completed"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null}],"conversation":[]}