{"id":"ad3e360d-7c57-4612-8375-6f8ccd652322","summaryTitle":"Call completed with operator-visible issues","summaryText":"Outbound playback stayed within acceptable queue limits. The Realtime Beta API is no longer supported. Please use /v1/realtime for the GA API. read ECONNRESET","qualityScore":80,"qualityBadge":"watch","metrics":{"firstResponseLatencyMs":null,"averageResponseLatencyMs":null,"averageInterruptResponseLatencyMs":null,"maxQueueFrames":0,"maxQueuedMs":0,"totalDroppedFrames":0,"interruptionCount":0,"successfulInterruptions":0,"delayedInterruptions":0,"dominantLanguage":null},"issues":[{"issueType":"PROVIDER_ERROR","severity":"ERROR","title":"Provider error observed","summary":"The Realtime Beta API is no longer supported. Please use /v1/realtime for the GA API.","recommendation":"Inspect provider payloads and runtime credentials for this session.","firstSeenAt":"2026-09-19T16:36:18.222Z","lastSeenAt":"2026-09-19T16:36:40.560Z","occurrenceCount":4},{"issueType":"BRIDGE_ERROR","severity":"ERROR","title":"Bridge error observed","summary":"read ECONNRESET","recommendation":"Inspect transport-level bridge logs and connectivity for this channel.","firstSeenAt":"2026-09-19T16:36:18.295Z","lastSeenAt":"2026-09-19T16:36:40.564Z","occurrenceCount":4}],"timeline":[{"id":"9d54ad76-6f4c-498e-9b3f-7380d77c6a39","sessionId":"ad3e360d-7c57-4612-8375-6f8ccd652322","relatedTurnId":null,"timestamp":"2026-09-19T16:36:10.175Z","eventType":"telephony.connection.opened","severity":"INFO","source":"ASTERISK_SERVER","summary":"AudioSocket connection opened.","payloadJson":{"connectionId":"sock-fwk37jru","remoteAddress":"127.0.0.1"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"3dfc0599-36b1-4f94-a6c5-9c9409de6490","sessionId":"ad3e360d-7c57-4612-8375-6f8ccd652322","relatedTurnId":null,"timestamp":"2026-09-19T16:36:17.355Z","eventType":"call.started","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk call started.","payloadJson":{"codec":"g711_ulaw","engine":"openai_realtime","sessionId":"86f321cb-cbb6-453d-8c67-fa50aa4be24e","zycooPeer":null,"aiExtension":"6001","connectionId":"sock-fwk37jru","gatewayLabel":"Zycoo U-50","fallbackReason":null,"asteriskContext":"ai-voice","selectedProvider":"openai-realtime"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"f005e9e4-128c-441f-af97-d1e91dd126e4","sessionId":"ad3e360d-7c57-4612-8375-6f8ccd652322","relatedTurnId":null,"timestamp":"2026-09-19T16:36:18.216Z","eventType":"assistant.commit.requested","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk session: assistant commit requested (greeting, direct).","payloadJson":{"reason":"greeting","source":"direct"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"62e5b440-3a24-4ce3-b78e-3e44a33e09ca","sessionId":"ad3e360d-7c57-4612-8375-6f8ccd652322","relatedTurnId":null,"timestamp":"2026-09-19T16:36:18.222Z","eventType":"provider_error","severity":"ERROR","source":"ASTERISK_SERVER","summary":"The Realtime Beta API is no longer supported. 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Please use /v1/realtime for the GA API.","sessionId":"86f321cb-cbb6-453d-8c67-fa50aa4be24e","connectionId":"sock-fwk37jru"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"407610a1-4ef4-4785-8868-e77892f9ea61","sessionId":"ad3e360d-7c57-4612-8375-6f8ccd652322","relatedTurnId":null,"timestamp":"2026-09-19T16:36:18.227Z","eventType":"call.stopped","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk call stopped.","payloadJson":{"sessionId":"86f321cb-cbb6-453d-8c67-fa50aa4be24e","connectionId":"sock-fwk37jru"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"397b3775-200f-4594-9466-b77b2f4c2f48","sessionId":"ad3e360d-7c57-4612-8375-6f8ccd652322","relatedTurnId":null,"timestamp":"2026-09-19T16:36:18.295Z","eventType":"bridge_error","severity":"ERROR","source":"ASTERISK_SERVER","summary":"read ECONNRESET","payloadJson":{"message":"read ECONNRESET","sessionId":"86f321cb-cbb6-453d-8c67-fa50aa4be24e","connectionId":"sock-fwk37jru"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"3e084677-8f5f-4463-8351-c15dc685708d","sessionId":"ad3e360d-7c57-4612-8375-6f8ccd652322","relatedTurnId":null,"timestamp":"2026-09-19T16:36:33.782Z","eventType":"telephony.connection.opened","severity":"INFO","source":"ASTERISK_SERVER","summary":"AudioSocket connection opened.","payloadJson":{"connectionId":"sock-l531gsgs","remoteAddress":"127.0.0.1"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"9f2cc280-4421-4b4a-92b7-3842c73e0e70","sessionId":"ad3e360d-7c57-4612-8375-6f8ccd652322","relatedTurnId":null,"timestamp":"2026-09-19T16:36:40.230Z","eventType":"call.started","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk call started.","payloadJson":{"codec":"g711_ulaw","engine":"openai_realtime","sessionId":"2e81f272-0cf7-4b75-b29d-ff72e1eb96a0","zycooPeer":null,"aiExtension":"6001","connectionId":"sock-l531gsgs","gatewayLabel":"Zycoo U-50","fallbackReason":null,"asteriskContext":"ai-voice","selectedProvider":"openai-realtime"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"3c245a3c-54d1-4d3c-bf01-8d219bef3610","sessionId":"ad3e360d-7c57-4612-8375-6f8ccd652322","relatedTurnId":null,"timestamp":"2026-09-19T16:36:40.559Z","eventType":"assistant.commit.requested","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk session: assistant commit requested (greeting, direct).","payloadJson":{"reason":"greeting","source":"direct"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"ef29d2c3-3380-4395-9c6d-ddd0639c46df","sessionId":"ad3e360d-7c57-4612-8375-6f8ccd652322","relatedTurnId":null,"timestamp":"2026-09-19T16:36:40.560Z","eventType":"provider_error","severity":"ERROR","source":"ASTERISK_SERVER","summary":"The Realtime Beta API is no longer supported. Please use /v1/realtime for the GA API.","payloadJson":{"message":"The Realtime Beta API is no longer supported. Please use /v1/realtime for the GA API.","sessionId":"2e81f272-0cf7-4b75-b29d-ff72e1eb96a0","connectionId":"sock-l531gsgs"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"17906e0a-3f0a-461c-bbde-753a3d78704d","sessionId":"ad3e360d-7c57-4612-8375-6f8ccd652322","relatedTurnId":null,"timestamp":"2026-09-19T16:36:40.563Z","eventType":"call.stopped","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk call stopped.","payloadJson":{"sessionId":"2e81f272-0cf7-4b75-b29d-ff72e1eb96a0","connectionId":"sock-l531gsgs"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"082bc9f9-ea00-452f-9bbe-235635076c77","sessionId":"ad3e360d-7c57-4612-8375-6f8ccd652322","relatedTurnId":null,"timestamp":"2026-09-19T16:36:40.564Z","eventType":"bridge_error","severity":"ERROR","source":"ASTERISK_SERVER","summary":"read ECONNRESET","payloadJson":{"message":"read ECONNRESET","sessionId":"2e81f272-0cf7-4b75-b29d-ff72e1eb96a0","connectionId":"sock-l531gsgs"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null}],"conversation":[]}