{"id":"98163795-1fdc-4545-ad0d-a86c69e9ada9","summaryTitle":"Call completed with operator-visible issues","summaryText":"Outbound playback stayed within acceptable queue limits. The Realtime Beta API is no longer supported. Please use /v1/realtime for the GA API. read ECONNRESET","qualityScore":80,"qualityBadge":"watch","metrics":{"firstResponseLatencyMs":null,"averageResponseLatencyMs":null,"averageInterruptResponseLatencyMs":null,"maxQueueFrames":0,"maxQueuedMs":0,"totalDroppedFrames":0,"interruptionCount":0,"successfulInterruptions":0,"delayedInterruptions":0,"dominantLanguage":null},"issues":[{"issueType":"PROVIDER_ERROR","severity":"ERROR","title":"Provider error observed","summary":"The Realtime Beta API is no longer supported. Please use /v1/realtime for the GA API.","recommendation":"Inspect provider payloads and runtime credentials for this session.","firstSeenAt":"2026-07-03T13:08:28.767Z","lastSeenAt":"2026-07-03T13:08:48.151Z","occurrenceCount":4},{"issueType":"BRIDGE_ERROR","severity":"ERROR","title":"Bridge error observed","summary":"read ECONNRESET","recommendation":"Inspect transport-level bridge logs and connectivity for this channel.","firstSeenAt":"2026-07-03T13:08:28.769Z","lastSeenAt":"2026-07-03T13:08:48.166Z","occurrenceCount":4}],"timeline":[{"id":"8f818f77-3394-4d57-a2ec-b3a661fd6042","sessionId":"98163795-1fdc-4545-ad0d-a86c69e9ada9","relatedTurnId":null,"timestamp":"2026-07-03T13:08:21.409Z","eventType":"telephony.connection.opened","severity":"INFO","source":"ASTERISK_SERVER","summary":"AudioSocket connection opened.","payloadJson":{"connectionId":"sock-abvzusr9","remoteAddress":"127.0.0.1"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"c9640378-502a-42d8-8fe5-9e833016a8c9","sessionId":"98163795-1fdc-4545-ad0d-a86c69e9ada9","relatedTurnId":null,"timestamp":"2026-07-03T13:08:27.832Z","eventType":"call.started","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk call started.","payloadJson":{"codec":"g711_ulaw","engine":"openai_realtime","sessionId":"198a5aee-344e-4558-8ca3-662a6f3a538e","zycooPeer":null,"aiExtension":"6001","connectionId":"sock-abvzusr9","gatewayLabel":"Zycoo U-50","fallbackReason":null,"asteriskContext":"ai-voice","selectedProvider":"openai-realtime"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"2095d66a-2314-46cb-9818-752643ebd430","sessionId":"98163795-1fdc-4545-ad0d-a86c69e9ada9","relatedTurnId":null,"timestamp":"2026-07-03T13:08:28.766Z","eventType":"assistant.commit.requested","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk session: assistant commit requested (greeting, direct).","payloadJson":{"reason":"greeting","source":"direct"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"42cfe8f4-0e01-4e11-8004-6682cbcd2217","sessionId":"98163795-1fdc-4545-ad0d-a86c69e9ada9","relatedTurnId":null,"timestamp":"2026-07-03T13:08:28.767Z","eventType":"provider_error","severity":"ERROR","source":"ASTERISK_SERVER","summary":"The Realtime Beta API is no longer supported. 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Please use /v1/realtime for the GA API.","sessionId":"198a5aee-344e-4558-8ca3-662a6f3a538e","connectionId":"sock-abvzusr9"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"7cd5f402-4a8d-4ada-93aa-40db99db1aaf","sessionId":"98163795-1fdc-4545-ad0d-a86c69e9ada9","relatedTurnId":null,"timestamp":"2026-07-03T13:08:28.769Z","eventType":"bridge_error","severity":"ERROR","source":"ASTERISK_SERVER","summary":"read ECONNRESET","payloadJson":{"message":"read ECONNRESET","sessionId":"198a5aee-344e-4558-8ca3-662a6f3a538e","connectionId":"sock-abvzusr9"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"09bf1b0a-8df6-4c08-b7f5-1a221e9c014c","sessionId":"98163795-1fdc-4545-ad0d-a86c69e9ada9","relatedTurnId":null,"timestamp":"2026-07-03T13:08:28.771Z","eventType":"call.stopped","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk call stopped.","payloadJson":{"sessionId":"198a5aee-344e-4558-8ca3-662a6f3a538e","connectionId":"sock-abvzusr9"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"4a36fe69-0de3-4332-b974-c0b79361954c","sessionId":"98163795-1fdc-4545-ad0d-a86c69e9ada9","relatedTurnId":null,"timestamp":"2026-07-03T13:08:41.930Z","eventType":"telephony.connection.opened","severity":"INFO","source":"ASTERISK_SERVER","summary":"AudioSocket connection opened.","payloadJson":{"connectionId":"sock-uadv33ir","remoteAddress":"127.0.0.1"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"258be249-7ca5-47d2-a451-f056d3c3e30b","sessionId":"98163795-1fdc-4545-ad0d-a86c69e9ada9","relatedTurnId":null,"timestamp":"2026-07-03T13:08:47.880Z","eventType":"call.started","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk call started.","payloadJson":{"codec":"g711_ulaw","engine":"openai_realtime","sessionId":"a5b9e1da-7150-4550-b81e-8d1228cbe864","zycooPeer":null,"aiExtension":"6001","connectionId":"sock-uadv33ir","gatewayLabel":"Zycoo U-50","fallbackReason":null,"asteriskContext":"ai-voice","selectedProvider":"openai-realtime"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"e2a8655d-7506-44dc-b303-c71af2da3323","sessionId":"98163795-1fdc-4545-ad0d-a86c69e9ada9","relatedTurnId":null,"timestamp":"2026-07-03T13:08:48.144Z","eventType":"assistant.commit.requested","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk session: assistant commit requested (greeting, direct).","payloadJson":{"reason":"greeting","source":"direct"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"bd07333d-fa1c-4a26-bf85-e5812bb6f15a","sessionId":"98163795-1fdc-4545-ad0d-a86c69e9ada9","relatedTurnId":null,"timestamp":"2026-07-03T13:08:48.151Z","eventType":"provider_error","severity":"ERROR","source":"ASTERISK_SERVER","summary":"The Realtime Beta API is no longer supported. Please use /v1/realtime for the GA API.","payloadJson":{"message":"The Realtime Beta API is no longer supported. Please use /v1/realtime for the GA API.","sessionId":"a5b9e1da-7150-4550-b81e-8d1228cbe864","connectionId":"sock-uadv33ir"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"2e486431-b0d4-4b12-af40-6bd4aede2b4f","sessionId":"98163795-1fdc-4545-ad0d-a86c69e9ada9","relatedTurnId":null,"timestamp":"2026-07-03T13:08:48.158Z","eventType":"call.stopped","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk call stopped.","payloadJson":{"sessionId":"a5b9e1da-7150-4550-b81e-8d1228cbe864","connectionId":"sock-uadv33ir"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"1a594f9c-59b3-4737-af89-96742b7177a3","sessionId":"98163795-1fdc-4545-ad0d-a86c69e9ada9","relatedTurnId":null,"timestamp":"2026-07-03T13:08:48.166Z","eventType":"bridge_error","severity":"ERROR","source":"ASTERISK_SERVER","summary":"read ECONNRESET","payloadJson":{"message":"read ECONNRESET","sessionId":"a5b9e1da-7150-4550-b81e-8d1228cbe864","connectionId":"sock-uadv33ir"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null}],"conversation":[]}