{"id":"937367d0-2677-40f2-b508-fbab72ea3e3d","summaryTitle":"Call completed cleanly","summaryText":"Outbound playback stayed within acceptable queue limits.","qualityScore":100,"qualityBadge":"good","metrics":{"firstResponseLatencyMs":null,"averageResponseLatencyMs":null,"averageInterruptResponseLatencyMs":null,"maxQueueFrames":0,"maxQueuedMs":0,"totalDroppedFrames":0,"interruptionCount":0,"successfulInterruptions":0,"delayedInterruptions":0,"dominantLanguage":null},"issues":[],"timeline":[{"id":"4821ea57-b8c9-488a-9123-54f3cda0a682","sessionId":"937367d0-2677-40f2-b508-fbab72ea3e3d","relatedTurnId":null,"timestamp":"2026-04-04T21:09:07.580Z","eventType":"inbound.call","severity":"INFO","source":"TWILIO_WEBHOOK","summary":"Inbound Twilio Voice webhook received.","payloadJson":{"to":"+13185151057","from":"Anonymous","digits":null,"callSid":"CA1a25549bc2abd7f7f49459a938ff150e","ivrStep":"main","callStatus":"ringing"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"da8f16bb-c368-4152-b5b2-5df622830453","sessionId":"937367d0-2677-40f2-b508-fbab72ea3e3d","relatedTurnId":null,"timestamp":"2026-04-04T21:09:22.856Z","eventType":"inbound.ivr_selection","severity":"INFO","source":"TWILIO_WEBHOOK","summary":"IVR step main received selection 4.","payloadJson":{"to":"+13185151057","from":"Anonymous","digits":"4","callSid":"CA1a25549bc2abd7f7f49459a938ff150e","ivrStep":"main","callStatus":"in-progress"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"b6e40754-4554-4dc4-b358-50934241e080","sessionId":"937367d0-2677-40f2-b508-fbab72ea3e3d","relatedTurnId":null,"timestamp":"2026-04-04T21:09:22.875Z","eventType":"ivr.ai_branch","severity":"INFO","source":"ADMIN_API","summary":"Caller selected IVR digit 4 for AI voice.","payloadJson":{"callSid":"CA1a25549bc2abd7f7f49459a938ff150e","streamSid":null},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"67f4c980-2dd3-4f70-9f3a-b612e5ffe56e","sessionId":"937367d0-2677-40f2-b508-fbab72ea3e3d","relatedTurnId":null,"timestamp":"2026-04-04T21:10:05.486Z","eventType":"status.callback","severity":"INFO","source":"TWILIO_WEBHOOK","summary":"Twilio Voice callback received: completed.","payloadJson":{"to":"+13185151057","from":"Anonymous","callSid":"CA1a25549bc2abd7f7f49459a938ff150e","callStatus":"completed"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null}],"conversation":[]}