{"id":"8e06dafb-5eb9-4feb-a0c8-7fc9e3c1af39","summaryTitle":"Call completed cleanly","summaryText":"Outbound playback stayed within acceptable queue limits.","qualityScore":100,"qualityBadge":"good","metrics":{"firstResponseLatencyMs":null,"averageResponseLatencyMs":null,"averageInterruptResponseLatencyMs":null,"maxQueueFrames":0,"maxQueuedMs":0,"totalDroppedFrames":0,"interruptionCount":0,"successfulInterruptions":0,"delayedInterruptions":0,"dominantLanguage":null},"issues":[],"timeline":[{"id":"52f3e9ee-df9d-4ab3-a7ee-ea89441067ba","sessionId":"8e06dafb-5eb9-4feb-a0c8-7fc9e3c1af39","relatedTurnId":null,"timestamp":"2026-04-04T03:57:43.776Z","eventType":"inbound.call","severity":"INFO","source":"TWILIO_WEBHOOK","summary":"Inbound Twilio Voice webhook received.","payloadJson":{"to":"+13185151057","from":"anonymous","digits":null,"callSid":"CA4086ab7d6fd513ca8fc2a20c04481c1b","ivrStep":"main","callStatus":"ringing"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"1f8de406-37d0-4fce-84e8-bcbdca038a7d","sessionId":"8e06dafb-5eb9-4feb-a0c8-7fc9e3c1af39","relatedTurnId":null,"timestamp":"2026-04-04T03:57:49.058Z","eventType":"inbound.ivr_selection","severity":"INFO","source":"TWILIO_WEBHOOK","summary":"IVR step main received selection 4.","payloadJson":{"to":"+13185151057","from":"anonymous","digits":"4","callSid":"CA4086ab7d6fd513ca8fc2a20c04481c1b","ivrStep":"main","callStatus":"in-progress"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"726fccaf-2665-4261-bcaf-0cc025f8a1ed","sessionId":"8e06dafb-5eb9-4feb-a0c8-7fc9e3c1af39","relatedTurnId":null,"timestamp":"2026-04-04T03:57:49.075Z","eventType":"ivr.ai_branch","severity":"INFO","source":"ADMIN_API","summary":"Caller selected IVR digit 4 for AI voice.","payloadJson":{"callSid":"CA4086ab7d6fd513ca8fc2a20c04481c1b","streamSid":null},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"69f4e7f3-20e7-4c7c-a631-0ed66b3db58f","sessionId":"8e06dafb-5eb9-4feb-a0c8-7fc9e3c1af39","relatedTurnId":null,"timestamp":"2026-04-04T03:57:56.652Z","eventType":"status.callback","severity":"INFO","source":"TWILIO_WEBHOOK","summary":"Twilio Voice callback received: completed.","payloadJson":{"to":"+13185151057","from":"anonymous","callSid":"CA4086ab7d6fd513ca8fc2a20c04481c1b","callStatus":"completed"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null}],"conversation":[]}