{"id":"8cafc0a9-9ee3-44f5-b13c-61dff65dd19c","summaryTitle":"Call completed cleanly","summaryText":"Outbound playback stayed within acceptable queue limits.","qualityScore":100,"qualityBadge":"good","metrics":{"firstResponseLatencyMs":null,"averageResponseLatencyMs":null,"averageInterruptResponseLatencyMs":null,"maxQueueFrames":0,"maxQueuedMs":0,"totalDroppedFrames":0,"interruptionCount":0,"successfulInterruptions":0,"delayedInterruptions":0,"dominantLanguage":null},"issues":[],"timeline":[{"id":"5e3e7316-9434-47f7-9305-8710f5ee953e","sessionId":"8cafc0a9-9ee3-44f5-b13c-61dff65dd19c","relatedTurnId":null,"timestamp":"2026-04-04T03:38:46.506Z","eventType":"inbound.call","severity":"INFO","source":"TWILIO_WEBHOOK","summary":"Inbound Twilio Voice webhook received.","payloadJson":{"to":"+13185151057","from":"Anonymous","digits":null,"callSid":"CAd93df70ab122e742c86373eae157aaee","ivrStep":"main","callStatus":"ringing"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"d06bfe28-aaec-4a16-a604-61ba7771ba44","sessionId":"8cafc0a9-9ee3-44f5-b13c-61dff65dd19c","relatedTurnId":null,"timestamp":"2026-04-04T03:38:56.575Z","eventType":"inbound.ivr_selection","severity":"INFO","source":"TWILIO_WEBHOOK","summary":"IVR step main received selection 4.","payloadJson":{"to":"+13185151057","from":"Anonymous","digits":"4","callSid":"CAd93df70ab122e742c86373eae157aaee","ivrStep":"main","callStatus":"in-progress"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"5306bfaf-7177-434e-ad6c-9d46c0b864b6","sessionId":"8cafc0a9-9ee3-44f5-b13c-61dff65dd19c","relatedTurnId":null,"timestamp":"2026-04-04T03:38:56.592Z","eventType":"ivr.ai_branch","severity":"INFO","source":"ADMIN_API","summary":"Caller selected IVR digit 4 for AI voice.","payloadJson":{"callSid":"CAd93df70ab122e742c86373eae157aaee","streamSid":null},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"252ea125-02e0-4f8c-b044-7c671caf797f","sessionId":"8cafc0a9-9ee3-44f5-b13c-61dff65dd19c","relatedTurnId":null,"timestamp":"2026-04-04T03:39:04.002Z","eventType":"status.callback","severity":"INFO","source":"TWILIO_WEBHOOK","summary":"Twilio Voice callback received: completed.","payloadJson":{"to":"+13185151057","from":"Anonymous","callSid":"CAd93df70ab122e742c86373eae157aaee","callStatus":"completed"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null}],"conversation":[]}