{"id":"89fb8be2-0a15-478c-ab66-6d5a5d576057","summaryTitle":"Call completed with operator-visible issues","summaryText":"Outbound playback stayed within acceptable queue limits. The Realtime Beta API is no longer supported. Please use /v1/realtime for the GA API. read ECONNRESET","qualityScore":90,"qualityBadge":"good","metrics":{"firstResponseLatencyMs":null,"averageResponseLatencyMs":null,"averageInterruptResponseLatencyMs":null,"maxQueueFrames":0,"maxQueuedMs":0,"totalDroppedFrames":0,"interruptionCount":0,"successfulInterruptions":0,"delayedInterruptions":0,"dominantLanguage":null},"issues":[{"issueType":"PROVIDER_ERROR","severity":"ERROR","title":"Provider error observed","summary":"The Realtime Beta API is no longer supported. Please use /v1/realtime for the GA API.","recommendation":"Inspect provider payloads and runtime credentials for this session.","firstSeenAt":"2026-09-18T11:38:27.771Z","lastSeenAt":"2026-09-18T11:40:35.798Z","occurrenceCount":4},{"issueType":"BRIDGE_ERROR","severity":"ERROR","title":"Bridge error observed","summary":"read ECONNRESET","recommendation":"Inspect transport-level bridge logs and connectivity for this channel.","firstSeenAt":"2026-09-18T11:40:35.803Z","lastSeenAt":"2026-09-18T11:40:35.803Z","occurrenceCount":2}],"timeline":[{"id":"f04d8e0f-ac5a-4ca9-9230-0df65ab2e4a0","sessionId":"89fb8be2-0a15-478c-ab66-6d5a5d576057","relatedTurnId":null,"timestamp":"2026-09-18T11:38:19.893Z","eventType":"telephony.connection.opened","severity":"INFO","source":"ASTERISK_SERVER","summary":"AudioSocket connection opened.","payloadJson":{"connectionId":"sock-ucg6ic8q","remoteAddress":"127.0.0.1"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"292ecafd-ec76-42e2-a042-8f1d0a6f22a8","sessionId":"89fb8be2-0a15-478c-ab66-6d5a5d576057","relatedTurnId":null,"timestamp":"2026-09-18T11:38:26.998Z","eventType":"call.started","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk call started.","payloadJson":{"codec":"g711_ulaw","engine":"openai_realtime","sessionId":"f8745ead-7f1f-4fc3-babc-d46309eda01f","zycooPeer":null,"aiExtension":"6001","connectionId":"sock-ucg6ic8q","gatewayLabel":"Zycoo U-50","fallbackReason":null,"asteriskContext":"ai-voice","selectedProvider":"openai-realtime"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"f0096ae2-d035-4833-96ff-791fc7e1dd28","sessionId":"89fb8be2-0a15-478c-ab66-6d5a5d576057","relatedTurnId":null,"timestamp":"2026-09-18T11:38:27.771Z","eventType":"provider_error","severity":"ERROR","source":"ASTERISK_SERVER","summary":"The Realtime Beta API is no longer supported. Please use /v1/realtime for the GA API.","payloadJson":{"message":"The Realtime Beta API is no longer supported. Please use /v1/realtime for the GA API.","sessionId":"f8745ead-7f1f-4fc3-babc-d46309eda01f","connectionId":"sock-ucg6ic8q"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"2f620da4-c031-4a89-b0bf-8c4ce1c3b443","sessionId":"89fb8be2-0a15-478c-ab66-6d5a5d576057","relatedTurnId":null,"timestamp":"2026-09-18T11:38:27.778Z","eventType":"assistant.commit.requested","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk session: assistant commit requested (greeting, direct).","payloadJson":{"reason":"greeting","source":"direct"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"f4f2fc32-d5bd-4d7e-b34c-07323570315d","sessionId":"89fb8be2-0a15-478c-ab66-6d5a5d576057","relatedTurnId":null,"timestamp":"2026-09-18T11:38:27.779Z","eventType":"call.stopped","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk call stopped.","payloadJson":{"sessionId":"f8745ead-7f1f-4fc3-babc-d46309eda01f","connectionId":"sock-ucg6ic8q"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"a47c9b67-13b9-47d5-b253-b2a16115a8f0","sessionId":"89fb8be2-0a15-478c-ab66-6d5a5d576057","relatedTurnId":null,"timestamp":"2026-09-18T11:38:27.779Z","eventType":"call.stopped","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk call stopped.","payloadJson":{"sessionId":"f8745ead-7f1f-4fc3-babc-d46309eda01f","connectionId":"sock-ucg6ic8q"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"97894ca9-3e17-43a0-80b0-fae495323639","sessionId":"89fb8be2-0a15-478c-ab66-6d5a5d576057","relatedTurnId":null,"timestamp":"2026-09-18T11:40:27.702Z","eventType":"telephony.connection.opened","severity":"INFO","source":"ASTERISK_SERVER","summary":"AudioSocket connection opened.","payloadJson":{"connectionId":"sock-hrb9ts7e","remoteAddress":"127.0.0.1"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"372db042-accc-46ca-b549-6bf0164721ff","sessionId":"89fb8be2-0a15-478c-ab66-6d5a5d576057","relatedTurnId":null,"timestamp":"2026-09-18T11:40:35.011Z","eventType":"call.started","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk call started.","payloadJson":{"codec":"g711_ulaw","engine":"openai_realtime","sessionId":"49a3e3fb-e60d-4dbb-86e0-6f02e5b47d39","zycooPeer":null,"aiExtension":"6001","connectionId":"sock-hrb9ts7e","gatewayLabel":"Zycoo U-50","fallbackReason":null,"asteriskContext":"ai-voice","selectedProvider":"openai-realtime"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"7c53e27d-9ffd-4040-87fe-e094c4b6e4fa","sessionId":"89fb8be2-0a15-478c-ab66-6d5a5d576057","relatedTurnId":null,"timestamp":"2026-09-18T11:40:35.793Z","eventType":"assistant.commit.requested","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk session: assistant commit requested (greeting, direct).","payloadJson":{"reason":"greeting","source":"direct"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"87a6e32a-15e1-40e4-a449-974786d45515","sessionId":"89fb8be2-0a15-478c-ab66-6d5a5d576057","relatedTurnId":null,"timestamp":"2026-09-18T11:40:35.798Z","eventType":"provider_error","severity":"ERROR","source":"ASTERISK_SERVER","summary":"The Realtime Beta API is no longer supported. Please use /v1/realtime for the GA API.","payloadJson":{"message":"The Realtime Beta API is no longer supported. Please use /v1/realtime for the GA API.","sessionId":"49a3e3fb-e60d-4dbb-86e0-6f02e5b47d39","connectionId":"sock-hrb9ts7e"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"427880c3-9166-49da-bd6a-66c2df1d5cdd","sessionId":"89fb8be2-0a15-478c-ab66-6d5a5d576057","relatedTurnId":null,"timestamp":"2026-09-18T11:40:35.801Z","eventType":"call.stopped","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk call stopped.","payloadJson":{"sessionId":"49a3e3fb-e60d-4dbb-86e0-6f02e5b47d39","connectionId":"sock-hrb9ts7e"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"ec06259a-5b89-4b80-9be3-d72b530a66a8","sessionId":"89fb8be2-0a15-478c-ab66-6d5a5d576057","relatedTurnId":null,"timestamp":"2026-09-18T11:40:35.803Z","eventType":"bridge_error","severity":"ERROR","source":"ASTERISK_SERVER","summary":"read ECONNRESET","payloadJson":{"message":"read ECONNRESET","sessionId":"49a3e3fb-e60d-4dbb-86e0-6f02e5b47d39","connectionId":"sock-hrb9ts7e"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null}],"conversation":[]}