{"id":"86857dc6-6d16-4181-86b7-b92107f36739","summaryTitle":"Call completed with operator-visible issues","summaryText":"Outbound playback stayed within acceptable queue limits. The Realtime Beta API is no longer supported. Please use /v1/realtime for the GA API. read ECONNRESET","qualityScore":90,"qualityBadge":"good","metrics":{"firstResponseLatencyMs":null,"averageResponseLatencyMs":null,"averageInterruptResponseLatencyMs":null,"maxQueueFrames":0,"maxQueuedMs":0,"totalDroppedFrames":0,"interruptionCount":0,"successfulInterruptions":0,"delayedInterruptions":0,"dominantLanguage":null},"issues":[{"issueType":"PROVIDER_ERROR","severity":"ERROR","title":"Provider error observed","summary":"The Realtime Beta API is no longer supported. Please use /v1/realtime for the GA API.","recommendation":"Inspect provider payloads and runtime credentials for this session.","firstSeenAt":"2026-09-19T00:01:56.440Z","lastSeenAt":"2026-09-19T00:29:27.525Z","occurrenceCount":4},{"issueType":"BRIDGE_ERROR","severity":"ERROR","title":"Bridge error observed","summary":"read ECONNRESET","recommendation":"Inspect transport-level bridge logs and connectivity for this channel.","firstSeenAt":"2026-09-19T00:01:56.501Z","lastSeenAt":"2026-09-19T00:29:27.579Z","occurrenceCount":4}],"timeline":[{"id":"b4800b11-eae0-4549-a339-d2a78baa0e14","sessionId":"86857dc6-6d16-4181-86b7-b92107f36739","relatedTurnId":null,"timestamp":"2026-09-19T00:01:48.905Z","eventType":"telephony.connection.opened","severity":"INFO","source":"ASTERISK_SERVER","summary":"AudioSocket connection opened.","payloadJson":{"connectionId":"sock-6el0t25f","remoteAddress":"127.0.0.1"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"e1d76520-6d56-4cb4-86b9-64760cc47af4","sessionId":"86857dc6-6d16-4181-86b7-b92107f36739","relatedTurnId":null,"timestamp":"2026-09-19T00:01:55.695Z","eventType":"call.started","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk call started.","payloadJson":{"codec":"g711_ulaw","engine":"openai_realtime","sessionId":"2a45b3bf-9cae-4461-a31f-f12df69a4ab2","zycooPeer":null,"aiExtension":"6001","connectionId":"sock-6el0t25f","gatewayLabel":"Zycoo U-50","fallbackReason":null,"asteriskContext":"ai-voice","selectedProvider":"openai-realtime"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"99552ff7-8fd4-4c94-933f-7e47b6c83766","sessionId":"86857dc6-6d16-4181-86b7-b92107f36739","relatedTurnId":null,"timestamp":"2026-09-19T00:01:56.433Z","eventType":"assistant.commit.requested","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk session: assistant commit requested (greeting, direct).","payloadJson":{"reason":"greeting","source":"direct"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"596f8c30-36e3-4ca9-91d2-5722107fbca6","sessionId":"86857dc6-6d16-4181-86b7-b92107f36739","relatedTurnId":null,"timestamp":"2026-09-19T00:01:56.440Z","eventType":"provider_error","severity":"ERROR","source":"ASTERISK_SERVER","summary":"The Realtime Beta API is no longer supported. Please use /v1/realtime for the GA API.","payloadJson":{"message":"The Realtime Beta API is no longer supported. Please use /v1/realtime for the GA API.","sessionId":"2a45b3bf-9cae-4461-a31f-f12df69a4ab2","connectionId":"sock-6el0t25f"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"b4d4ca5d-0b17-40cd-88b6-f24db1b7a86a","sessionId":"86857dc6-6d16-4181-86b7-b92107f36739","relatedTurnId":null,"timestamp":"2026-09-19T00:01:56.446Z","eventType":"call.stopped","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk call stopped.","payloadJson":{"sessionId":"2a45b3bf-9cae-4461-a31f-f12df69a4ab2","connectionId":"sock-6el0t25f"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"6d4b1ba5-196b-42f2-ac40-da33b5ea9328","sessionId":"86857dc6-6d16-4181-86b7-b92107f36739","relatedTurnId":null,"timestamp":"2026-09-19T00:01:56.501Z","eventType":"bridge_error","severity":"ERROR","source":"ASTERISK_SERVER","summary":"read ECONNRESET","payloadJson":{"message":"read ECONNRESET","sessionId":"2a45b3bf-9cae-4461-a31f-f12df69a4ab2","connectionId":"sock-6el0t25f"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"23f897e2-f101-4114-bc89-94af861ef630","sessionId":"86857dc6-6d16-4181-86b7-b92107f36739","relatedTurnId":null,"timestamp":"2026-09-19T00:29:20.785Z","eventType":"telephony.connection.opened","severity":"INFO","source":"ASTERISK_SERVER","summary":"AudioSocket connection opened.","payloadJson":{"connectionId":"sock-6ed70r3w","remoteAddress":"127.0.0.1"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"e2662d2b-bc28-4408-8dd3-1f4ddc9ea7e6","sessionId":"86857dc6-6d16-4181-86b7-b92107f36739","relatedTurnId":null,"timestamp":"2026-09-19T00:29:27.260Z","eventType":"call.started","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk call started.","payloadJson":{"codec":"g711_ulaw","engine":"openai_realtime","sessionId":"847f53a6-3797-481f-b498-7f49aee890b1","zycooPeer":null,"aiExtension":"6001","connectionId":"sock-6ed70r3w","gatewayLabel":"Zycoo U-50","fallbackReason":null,"asteriskContext":"ai-voice","selectedProvider":"openai-realtime"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"f045551c-9e2e-4fdd-8980-02ff170fc2df","sessionId":"86857dc6-6d16-4181-86b7-b92107f36739","relatedTurnId":null,"timestamp":"2026-09-19T00:29:27.514Z","eventType":"assistant.commit.requested","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk session: assistant commit requested (greeting, direct).","payloadJson":{"reason":"greeting","source":"direct"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"d5382545-330e-484b-be8f-cd379288ca03","sessionId":"86857dc6-6d16-4181-86b7-b92107f36739","relatedTurnId":null,"timestamp":"2026-09-19T00:29:27.525Z","eventType":"provider_error","severity":"ERROR","source":"ASTERISK_SERVER","summary":"The Realtime Beta API is no longer supported. Please use /v1/realtime for the GA API.","payloadJson":{"message":"The Realtime Beta API is no longer supported. Please use /v1/realtime for the GA API.","sessionId":"847f53a6-3797-481f-b498-7f49aee890b1","connectionId":"sock-6ed70r3w"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"04dd6dae-ba80-445f-a07c-7c76a1b712ad","sessionId":"86857dc6-6d16-4181-86b7-b92107f36739","relatedTurnId":null,"timestamp":"2026-09-19T00:29:27.528Z","eventType":"call.stopped","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk call stopped.","payloadJson":{"sessionId":"847f53a6-3797-481f-b498-7f49aee890b1","connectionId":"sock-6ed70r3w"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"78bd4a21-27a6-47ad-aa48-bac6cc7239ae","sessionId":"86857dc6-6d16-4181-86b7-b92107f36739","relatedTurnId":null,"timestamp":"2026-09-19T00:29:27.579Z","eventType":"bridge_error","severity":"ERROR","source":"ASTERISK_SERVER","summary":"read ECONNRESET","payloadJson":{"message":"read ECONNRESET","sessionId":"847f53a6-3797-481f-b498-7f49aee890b1","connectionId":"sock-6ed70r3w"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null}],"conversation":[]}