{"id":"67d2f76a-cac8-4245-95a6-2198b5d43291","summaryTitle":"Call completed cleanly","summaryText":"Outbound playback stayed within acceptable queue limits.","qualityScore":100,"qualityBadge":"good","metrics":{"firstResponseLatencyMs":null,"averageResponseLatencyMs":null,"averageInterruptResponseLatencyMs":null,"maxQueueFrames":0,"maxQueuedMs":0,"totalDroppedFrames":0,"interruptionCount":0,"successfulInterruptions":0,"delayedInterruptions":0,"dominantLanguage":null},"issues":[],"timeline":[{"id":"256d65b6-8419-4362-8b61-41b26f3a069b","sessionId":"67d2f76a-cac8-4245-95a6-2198b5d43291","relatedTurnId":null,"timestamp":"2026-04-06T09:52:30.924Z","eventType":"inbound.call","severity":"INFO","source":"TWILIO_WEBHOOK","summary":"Inbound Twilio Voice webhook received.","payloadJson":{"to":"+13185151057","from":"Anonymous","digits":null,"callSid":"CAf5a48e3dbd1234d3b267e6d3b166b352","ivrStep":"main","callStatus":"ringing"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"5d5db033-83f4-4099-8319-0aeded76fd8e","sessionId":"67d2f76a-cac8-4245-95a6-2198b5d43291","relatedTurnId":null,"timestamp":"2026-04-06T09:52:37.751Z","eventType":"inbound.ivr_selection","severity":"INFO","source":"TWILIO_WEBHOOK","summary":"IVR step main received selection 4.","payloadJson":{"to":"+13185151057","from":"Anonymous","digits":"4","callSid":"CAf5a48e3dbd1234d3b267e6d3b166b352","ivrStep":"main","callStatus":"in-progress"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"d7ebb5e2-2f02-4406-bdff-a088e280d535","sessionId":"67d2f76a-cac8-4245-95a6-2198b5d43291","relatedTurnId":null,"timestamp":"2026-04-06T09:52:37.774Z","eventType":"ivr.ai_branch","severity":"INFO","source":"ADMIN_API","summary":"Caller selected IVR digit 4 for AI voice.","payloadJson":{"callSid":"CAf5a48e3dbd1234d3b267e6d3b166b352","streamSid":null},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"59ee5e78-06dd-47c9-b26a-a046bb53e02c","sessionId":"67d2f76a-cac8-4245-95a6-2198b5d43291","relatedTurnId":null,"timestamp":"2026-04-06T09:53:37.467Z","eventType":"status.callback","severity":"INFO","source":"TWILIO_WEBHOOK","summary":"Twilio Voice callback received: completed.","payloadJson":{"to":"+13185151057","from":"Anonymous","callSid":"CAf5a48e3dbd1234d3b267e6d3b166b352","callStatus":"completed"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null}],"conversation":[]}