{"id":"5935320f-83ac-45db-9ab1-cc7ae1caa6df","summaryTitle":"Call completed with operator-visible issues","summaryText":"Outbound playback stayed within acceptable queue limits. The Realtime Beta API is no longer supported. Please use /v1/realtime for the GA API. read ECONNRESET","qualityScore":90,"qualityBadge":"good","metrics":{"firstResponseLatencyMs":null,"averageResponseLatencyMs":null,"averageInterruptResponseLatencyMs":null,"maxQueueFrames":0,"maxQueuedMs":0,"totalDroppedFrames":0,"interruptionCount":0,"successfulInterruptions":0,"delayedInterruptions":0,"dominantLanguage":null},"issues":[{"issueType":"PROVIDER_ERROR","severity":"ERROR","title":"Provider error observed","summary":"The Realtime Beta API is no longer supported. Please use /v1/realtime for the GA API.","recommendation":"Inspect provider payloads and runtime credentials for this session.","firstSeenAt":"2026-07-06T14:48:32.167Z","lastSeenAt":"2026-07-06T14:55:06.665Z","occurrenceCount":4},{"issueType":"BRIDGE_ERROR","severity":"ERROR","title":"Bridge error observed","summary":"read ECONNRESET","recommendation":"Inspect transport-level bridge logs and connectivity for this channel.","firstSeenAt":"2026-07-06T14:48:32.255Z","lastSeenAt":"2026-07-06T14:55:06.663Z","occurrenceCount":4}],"timeline":[{"id":"f9cef554-6132-4de7-92ad-93413fd8cba6","sessionId":"5935320f-83ac-45db-9ab1-cc7ae1caa6df","relatedTurnId":null,"timestamp":"2026-07-06T14:48:23.882Z","eventType":"telephony.connection.opened","severity":"INFO","source":"ASTERISK_SERVER","summary":"AudioSocket connection opened.","payloadJson":{"connectionId":"sock-52z2ydjk","remoteAddress":"127.0.0.1"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"94ea17ce-dc23-4cb9-94ac-634344d19d94","sessionId":"5935320f-83ac-45db-9ab1-cc7ae1caa6df","relatedTurnId":null,"timestamp":"2026-07-06T14:48:31.012Z","eventType":"call.started","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk call started.","payloadJson":{"codec":"g711_ulaw","engine":"openai_realtime","sessionId":"be5d87ac-ce18-4ff7-ab08-0f0a23b72f11","zycooPeer":null,"aiExtension":"6001","connectionId":"sock-52z2ydjk","gatewayLabel":"Zycoo U-50","fallbackReason":null,"asteriskContext":"ai-voice","selectedProvider":"openai-realtime"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"89af29ca-1f6b-423f-9c67-3b9f37f43f01","sessionId":"5935320f-83ac-45db-9ab1-cc7ae1caa6df","relatedTurnId":null,"timestamp":"2026-07-06T14:48:32.152Z","eventType":"assistant.commit.requested","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk session: assistant commit requested (greeting, direct).","payloadJson":{"reason":"greeting","source":"direct"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"0fc0c1c2-6621-4c1c-8828-b03b5b779b06","sessionId":"5935320f-83ac-45db-9ab1-cc7ae1caa6df","relatedTurnId":null,"timestamp":"2026-07-06T14:48:32.167Z","eventType":"provider_error","severity":"ERROR","source":"ASTERISK_SERVER","summary":"The Realtime Beta API is no longer supported. Please use /v1/realtime for the GA API.","payloadJson":{"message":"The Realtime Beta API is no longer supported. Please use /v1/realtime for the GA API.","sessionId":"be5d87ac-ce18-4ff7-ab08-0f0a23b72f11","connectionId":"sock-52z2ydjk"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"897561f8-428d-49c7-806c-a26aae9145be","sessionId":"5935320f-83ac-45db-9ab1-cc7ae1caa6df","relatedTurnId":null,"timestamp":"2026-07-06T14:48:32.175Z","eventType":"call.stopped","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk call stopped.","payloadJson":{"sessionId":"be5d87ac-ce18-4ff7-ab08-0f0a23b72f11","connectionId":"sock-52z2ydjk"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"b94e029f-49e0-40a7-87e6-dfac33bf41f9","sessionId":"5935320f-83ac-45db-9ab1-cc7ae1caa6df","relatedTurnId":null,"timestamp":"2026-07-06T14:48:32.255Z","eventType":"bridge_error","severity":"ERROR","source":"ASTERISK_SERVER","summary":"read ECONNRESET","payloadJson":{"message":"read ECONNRESET","sessionId":"be5d87ac-ce18-4ff7-ab08-0f0a23b72f11","connectionId":"sock-52z2ydjk"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"44ed7614-b77b-4d85-ba6f-35d21d22eb61","sessionId":"5935320f-83ac-45db-9ab1-cc7ae1caa6df","relatedTurnId":null,"timestamp":"2026-07-06T14:55:00.084Z","eventType":"telephony.connection.opened","severity":"INFO","source":"ASTERISK_SERVER","summary":"AudioSocket connection opened.","payloadJson":{"connectionId":"sock-7ehjqhu6","remoteAddress":"127.0.0.1"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"4949cbcb-8b71-414c-b779-2907e7a904bf","sessionId":"5935320f-83ac-45db-9ab1-cc7ae1caa6df","relatedTurnId":null,"timestamp":"2026-07-06T14:55:06.296Z","eventType":"call.started","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk call started.","payloadJson":{"codec":"g711_ulaw","engine":"openai_realtime","sessionId":"c983689d-6b2b-482e-b89b-37f09bb2abea","zycooPeer":null,"aiExtension":"6001","connectionId":"sock-7ehjqhu6","gatewayLabel":"Zycoo U-50","fallbackReason":null,"asteriskContext":"ai-voice","selectedProvider":"openai-realtime"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"e406117b-12b6-4b98-82c4-955a7268290e","sessionId":"5935320f-83ac-45db-9ab1-cc7ae1caa6df","relatedTurnId":null,"timestamp":"2026-07-06T14:55:06.663Z","eventType":"bridge_error","severity":"ERROR","source":"ASTERISK_SERVER","summary":"read ECONNRESET","payloadJson":{"message":"read ECONNRESET","sessionId":"c983689d-6b2b-482e-b89b-37f09bb2abea","connectionId":"sock-7ehjqhu6"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"db4bf4e8-122d-41ce-ad38-b7e855817611","sessionId":"5935320f-83ac-45db-9ab1-cc7ae1caa6df","relatedTurnId":null,"timestamp":"2026-07-06T14:55:06.665Z","eventType":"provider_error","severity":"ERROR","source":"ASTERISK_SERVER","summary":"The Realtime Beta API is no longer supported. 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Please use /v1/realtime for the GA API.","sessionId":"c983689d-6b2b-482e-b89b-37f09bb2abea","connectionId":"sock-7ehjqhu6"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"4689a56e-14a8-4d26-bb2f-6213660fd33d","sessionId":"5935320f-83ac-45db-9ab1-cc7ae1caa6df","relatedTurnId":null,"timestamp":"2026-07-06T14:55:06.666Z","eventType":"assistant.commit.requested","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk session: assistant commit requested (greeting, direct).","payloadJson":{"reason":"greeting","source":"direct"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"bf503517-a11c-4c8e-8cac-d7a25e44b4f9","sessionId":"5935320f-83ac-45db-9ab1-cc7ae1caa6df","relatedTurnId":null,"timestamp":"2026-07-06T14:55:06.667Z","eventType":"call.stopped","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk call stopped.","payloadJson":{"sessionId":"c983689d-6b2b-482e-b89b-37f09bb2abea","connectionId":"sock-7ehjqhu6"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null}],"conversation":[]}