{"id":"4a814486-eefe-4833-8114-da1011db8f55","summaryTitle":"Call completed with operator-visible issues","summaryText":"Outbound playback stayed within acceptable queue limits. The Realtime Beta API is no longer supported. Please use /v1/realtime for the GA API. read ECONNRESET","qualityScore":90,"qualityBadge":"good","metrics":{"firstResponseLatencyMs":null,"averageResponseLatencyMs":null,"averageInterruptResponseLatencyMs":null,"maxQueueFrames":0,"maxQueuedMs":0,"totalDroppedFrames":0,"interruptionCount":0,"successfulInterruptions":0,"delayedInterruptions":0,"dominantLanguage":null},"issues":[{"issueType":"PROVIDER_ERROR","severity":"ERROR","title":"Provider error observed","summary":"The Realtime Beta API is no longer supported. Please use /v1/realtime for the GA API.","recommendation":"Inspect provider payloads and runtime credentials for this session.","firstSeenAt":"2026-07-03T14:46:12.127Z","lastSeenAt":"2026-07-03T15:02:27.686Z","occurrenceCount":4},{"issueType":"BRIDGE_ERROR","severity":"ERROR","title":"Bridge error observed","summary":"read ECONNRESET","recommendation":"Inspect transport-level bridge logs and connectivity for this channel.","firstSeenAt":"2026-07-03T15:02:27.769Z","lastSeenAt":"2026-07-03T15:02:27.769Z","occurrenceCount":2}],"timeline":[{"id":"64990485-e943-4285-acb4-dfcc7b60ddbb","sessionId":"4a814486-eefe-4833-8114-da1011db8f55","relatedTurnId":null,"timestamp":"2026-07-03T14:46:04.683Z","eventType":"telephony.connection.opened","severity":"INFO","source":"ASTERISK_SERVER","summary":"AudioSocket connection opened.","payloadJson":{"connectionId":"sock-6vznmq87","remoteAddress":"127.0.0.1"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"1db9b877-f537-46b2-80fd-91d1692dd65f","sessionId":"4a814486-eefe-4833-8114-da1011db8f55","relatedTurnId":null,"timestamp":"2026-07-03T14:46:11.002Z","eventType":"call.started","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk call started.","payloadJson":{"codec":"g711_ulaw","engine":"openai_realtime","sessionId":"8b571128-a787-4632-a1ca-2076c2a44f2d","zycooPeer":null,"aiExtension":"6001","connectionId":"sock-6vznmq87","gatewayLabel":"Zycoo U-50","fallbackReason":null,"asteriskContext":"ai-voice","selectedProvider":"openai-realtime"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"a0329375-6d0a-426e-97a2-733557653cd7","sessionId":"4a814486-eefe-4833-8114-da1011db8f55","relatedTurnId":null,"timestamp":"2026-07-03T14:46:12.091Z","eventType":"assistant.commit.requested","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk session: assistant commit requested (greeting, direct).","payloadJson":{"reason":"greeting","source":"direct"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"cfe4031b-9980-471e-8333-d3f220a4e3c1","sessionId":"4a814486-eefe-4833-8114-da1011db8f55","relatedTurnId":null,"timestamp":"2026-07-03T14:46:12.127Z","eventType":"provider_error","severity":"ERROR","source":"ASTERISK_SERVER","summary":"The Realtime Beta API is no longer supported. Please use /v1/realtime for the GA API.","payloadJson":{"message":"The Realtime Beta API is no longer supported. Please use /v1/realtime for the GA API.","sessionId":"8b571128-a787-4632-a1ca-2076c2a44f2d","connectionId":"sock-6vznmq87"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"ca1c0a81-cbbc-4a9b-b371-78c767bad84e","sessionId":"4a814486-eefe-4833-8114-da1011db8f55","relatedTurnId":null,"timestamp":"2026-07-03T14:46:12.137Z","eventType":"call.stopped","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk call stopped.","payloadJson":{"sessionId":"8b571128-a787-4632-a1ca-2076c2a44f2d","connectionId":"sock-6vznmq87"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"7fe0b0b3-7fb0-46dc-ab62-17cc1dca731f","sessionId":"4a814486-eefe-4833-8114-da1011db8f55","relatedTurnId":null,"timestamp":"2026-07-03T14:46:12.138Z","eventType":"call.stopped","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk call stopped.","payloadJson":{"sessionId":"8b571128-a787-4632-a1ca-2076c2a44f2d","connectionId":"sock-6vznmq87"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"7c4ffb14-cc2a-4fea-aaa4-d9c36761c3df","sessionId":"4a814486-eefe-4833-8114-da1011db8f55","relatedTurnId":null,"timestamp":"2026-07-03T15:02:20.606Z","eventType":"telephony.connection.opened","severity":"INFO","source":"ASTERISK_SERVER","summary":"AudioSocket connection opened.","payloadJson":{"connectionId":"sock-xpnyuthy","remoteAddress":"127.0.0.1"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"007759fe-df14-4ddf-ad75-c19be202bff4","sessionId":"4a814486-eefe-4833-8114-da1011db8f55","relatedTurnId":null,"timestamp":"2026-07-03T15:02:26.783Z","eventType":"call.started","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk call started.","payloadJson":{"codec":"g711_ulaw","engine":"openai_realtime","sessionId":"4718049b-e1eb-4be6-b64c-6ff23bf99bd6","zycooPeer":null,"aiExtension":"6001","connectionId":"sock-xpnyuthy","gatewayLabel":"Zycoo U-50","fallbackReason":null,"asteriskContext":"ai-voice","selectedProvider":"openai-realtime"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"dcf7e717-d3ac-4e9f-9437-91df92dd3367","sessionId":"4a814486-eefe-4833-8114-da1011db8f55","relatedTurnId":null,"timestamp":"2026-07-03T15:02:27.677Z","eventType":"assistant.commit.requested","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk session: assistant commit requested (greeting, direct).","payloadJson":{"reason":"greeting","source":"direct"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"e0cce8f9-bb14-4c9e-acc8-346e9789cd6f","sessionId":"4a814486-eefe-4833-8114-da1011db8f55","relatedTurnId":null,"timestamp":"2026-07-03T15:02:27.686Z","eventType":"provider_error","severity":"ERROR","source":"ASTERISK_SERVER","summary":"The Realtime Beta API is no longer supported. Please use /v1/realtime for the GA API.","payloadJson":{"message":"The Realtime Beta API is no longer supported. Please use /v1/realtime for the GA API.","sessionId":"4718049b-e1eb-4be6-b64c-6ff23bf99bd6","connectionId":"sock-xpnyuthy"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"1ea4ba3e-4fa7-4c3d-af3a-a0ec867510b4","sessionId":"4a814486-eefe-4833-8114-da1011db8f55","relatedTurnId":null,"timestamp":"2026-07-03T15:02:27.691Z","eventType":"call.stopped","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk call stopped.","payloadJson":{"sessionId":"4718049b-e1eb-4be6-b64c-6ff23bf99bd6","connectionId":"sock-xpnyuthy"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"67a0226b-903a-43d1-839a-0478414895eb","sessionId":"4a814486-eefe-4833-8114-da1011db8f55","relatedTurnId":null,"timestamp":"2026-07-03T15:02:27.769Z","eventType":"bridge_error","severity":"ERROR","source":"ASTERISK_SERVER","summary":"read ECONNRESET","payloadJson":{"message":"read ECONNRESET","sessionId":"4718049b-e1eb-4be6-b64c-6ff23bf99bd6","connectionId":"sock-xpnyuthy"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null}],"conversation":[]}