{"id":"4a4eb4cf-f278-48ae-8d43-9b56959d2d80","summaryTitle":"Call completed with operator-visible issues","summaryText":"Outbound playback stayed within acceptable queue limits. The Realtime Beta API is no longer supported. Please use /v1/realtime for the GA API. read ECONNRESET","qualityScore":90,"qualityBadge":"good","metrics":{"firstResponseLatencyMs":null,"averageResponseLatencyMs":null,"averageInterruptResponseLatencyMs":null,"maxQueueFrames":0,"maxQueuedMs":0,"totalDroppedFrames":0,"interruptionCount":0,"successfulInterruptions":0,"delayedInterruptions":0,"dominantLanguage":null},"issues":[{"issueType":"PROVIDER_ERROR","severity":"ERROR","title":"Provider error observed","summary":"The Realtime Beta API is no longer supported. Please use /v1/realtime for the GA API.","recommendation":"Inspect provider payloads and runtime credentials for this session.","firstSeenAt":"2026-05-24T16:28:37.062Z","lastSeenAt":"2026-05-24T16:29:01.171Z","occurrenceCount":4},{"issueType":"BRIDGE_ERROR","severity":"ERROR","title":"Bridge error observed","summary":"read ECONNRESET","recommendation":"Inspect transport-level bridge logs and connectivity for this channel.","firstSeenAt":"2026-05-24T16:28:37.134Z","lastSeenAt":"2026-05-24T16:29:01.177Z","occurrenceCount":4}],"timeline":[{"id":"3834a1e1-1471-4f9b-9748-e8ce1b56cf58","sessionId":"4a4eb4cf-f278-48ae-8d43-9b56959d2d80","relatedTurnId":null,"timestamp":"2026-05-24T16:28:30.230Z","eventType":"telephony.connection.opened","severity":"INFO","source":"ASTERISK_SERVER","summary":"AudioSocket connection opened.","payloadJson":{"connectionId":"sock-ih5eh5ke","remoteAddress":"127.0.0.1"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"bbc4d65e-73e0-415c-ba90-1cf3e3e35590","sessionId":"4a4eb4cf-f278-48ae-8d43-9b56959d2d80","relatedTurnId":null,"timestamp":"2026-05-24T16:28:36.212Z","eventType":"call.started","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk call started.","payloadJson":{"codec":"g711_ulaw","engine":"personaplex","sessionId":"fd947275-de4d-487e-b1a3-ca1e44233228","zycooPeer":null,"aiExtension":"6001","connectionId":"sock-ih5eh5ke","gatewayLabel":"Zycoo U-50","fallbackReason":null,"asteriskContext":"ai-voice","selectedProvider":"personaplex"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"b34a0c65-9b01-4f2c-a0b5-71682b3de847","sessionId":"4a4eb4cf-f278-48ae-8d43-9b56959d2d80","relatedTurnId":null,"timestamp":"2026-05-24T16:28:37.057Z","eventType":"assistant.commit.requested","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk session: assistant commit requested (greeting, direct).","payloadJson":{"reason":"greeting","source":"direct"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"ec920330-a32b-4752-a506-6b7b5c0f05bd","sessionId":"4a4eb4cf-f278-48ae-8d43-9b56959d2d80","relatedTurnId":null,"timestamp":"2026-05-24T16:28:37.062Z","eventType":"provider_error","severity":"ERROR","source":"ASTERISK_SERVER","summary":"The Realtime Beta API is no longer supported. Please use /v1/realtime for the GA API.","payloadJson":{"message":"The Realtime Beta API is no longer supported. Please use /v1/realtime for the GA API.","sessionId":"fd947275-de4d-487e-b1a3-ca1e44233228","connectionId":"sock-ih5eh5ke"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"b54d4a8b-5e3f-45a8-859c-43380838c3e7","sessionId":"4a4eb4cf-f278-48ae-8d43-9b56959d2d80","relatedTurnId":null,"timestamp":"2026-05-24T16:28:37.066Z","eventType":"call.stopped","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk call stopped.","payloadJson":{"sessionId":"fd947275-de4d-487e-b1a3-ca1e44233228","connectionId":"sock-ih5eh5ke"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"d21b4d30-31b9-465f-ae9c-dbbc2421dec7","sessionId":"4a4eb4cf-f278-48ae-8d43-9b56959d2d80","relatedTurnId":null,"timestamp":"2026-05-24T16:28:37.134Z","eventType":"bridge_error","severity":"ERROR","source":"ASTERISK_SERVER","summary":"read ECONNRESET","payloadJson":{"message":"read ECONNRESET","sessionId":"fd947275-de4d-487e-b1a3-ca1e44233228","connectionId":"sock-ih5eh5ke"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"53709835-2a50-4a81-a054-394bd7eaded3","sessionId":"4a4eb4cf-f278-48ae-8d43-9b56959d2d80","relatedTurnId":null,"timestamp":"2026-05-24T16:28:55.286Z","eventType":"telephony.connection.opened","severity":"INFO","source":"ASTERISK_SERVER","summary":"AudioSocket connection opened.","payloadJson":{"connectionId":"sock-0cg9vr7p","remoteAddress":"127.0.0.1"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"0c4183e4-5080-4777-a70c-acc30ea7ef36","sessionId":"4a4eb4cf-f278-48ae-8d43-9b56959d2d80","relatedTurnId":null,"timestamp":"2026-05-24T16:29:00.903Z","eventType":"call.started","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk call started.","payloadJson":{"codec":"g711_ulaw","engine":"personaplex","sessionId":"a2812201-8697-4f58-ab9d-8b7029165ded","zycooPeer":null,"aiExtension":"6001","connectionId":"sock-0cg9vr7p","gatewayLabel":"Zycoo U-50","fallbackReason":null,"asteriskContext":"ai-voice","selectedProvider":"personaplex"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"859258cb-fcad-4a0f-b79a-776a9c09dd06","sessionId":"4a4eb4cf-f278-48ae-8d43-9b56959d2d80","relatedTurnId":null,"timestamp":"2026-05-24T16:29:01.169Z","eventType":"assistant.commit.requested","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk session: assistant commit requested (greeting, direct).","payloadJson":{"reason":"greeting","source":"direct"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"1bbbd428-32fe-4c41-be91-4d1ad272cbed","sessionId":"4a4eb4cf-f278-48ae-8d43-9b56959d2d80","relatedTurnId":null,"timestamp":"2026-05-24T16:29:01.171Z","eventType":"provider_error","severity":"ERROR","source":"ASTERISK_SERVER","summary":"The Realtime Beta API is no longer supported. Please use /v1/realtime for the GA API.","payloadJson":{"message":"The Realtime Beta API is no longer supported. Please use /v1/realtime for the GA API.","sessionId":"a2812201-8697-4f58-ab9d-8b7029165ded","connectionId":"sock-0cg9vr7p"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"3c8397bc-b005-44a7-a411-4b6127bbdc80","sessionId":"4a4eb4cf-f278-48ae-8d43-9b56959d2d80","relatedTurnId":null,"timestamp":"2026-05-24T16:29:01.175Z","eventType":"call.stopped","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk call stopped.","payloadJson":{"sessionId":"a2812201-8697-4f58-ab9d-8b7029165ded","connectionId":"sock-0cg9vr7p"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"6f3ca419-f54c-4a8f-aa02-58572f9e451c","sessionId":"4a4eb4cf-f278-48ae-8d43-9b56959d2d80","relatedTurnId":null,"timestamp":"2026-05-24T16:29:01.177Z","eventType":"bridge_error","severity":"ERROR","source":"ASTERISK_SERVER","summary":"read ECONNRESET","payloadJson":{"message":"read ECONNRESET","sessionId":"a2812201-8697-4f58-ab9d-8b7029165ded","connectionId":"sock-0cg9vr7p"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null}],"conversation":[]}