{"id":"465d89fe-3302-42ab-9b2b-42402ea0032f","summaryTitle":"Call completed cleanly","summaryText":"Outbound playback stayed within acceptable queue limits.","qualityScore":100,"qualityBadge":"good","metrics":{"firstResponseLatencyMs":null,"averageResponseLatencyMs":null,"averageInterruptResponseLatencyMs":null,"maxQueueFrames":0,"maxQueuedMs":0,"totalDroppedFrames":0,"interruptionCount":0,"successfulInterruptions":0,"delayedInterruptions":0,"dominantLanguage":null},"issues":[],"timeline":[{"id":"a8caaa4b-c9fe-49fb-80d8-d73833821310","sessionId":"465d89fe-3302-42ab-9b2b-42402ea0032f","relatedTurnId":null,"timestamp":"2026-09-23T03:48:53.589Z","eventType":"inbound.call","severity":"INFO","source":"TWILIO_WEBHOOK","summary":"Inbound Twilio Voice webhook received.","payloadJson":{"to":"+13185151057","from":"Anonymous","digits":null,"callSid":"CA6aa8b228f1cd7b490356227062395360","ivrStep":"main","callStatus":"ringing"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"1993f1db-c910-4c98-a5bd-49dd6c05f9d1","sessionId":"465d89fe-3302-42ab-9b2b-42402ea0032f","relatedTurnId":null,"timestamp":"2026-09-23T03:49:04.099Z","eventType":"inbound.ivr_selection","severity":"INFO","source":"TWILIO_WEBHOOK","summary":"IVR step main received selection 2.","payloadJson":{"to":"+13185151057","from":"Anonymous","digits":"2","callSid":"CA6aa8b228f1cd7b490356227062395360","ivrStep":"main","callStatus":"in-progress"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"02e7c0c7-f6f8-4bf0-925a-a0aaeac7f0e8","sessionId":"465d89fe-3302-42ab-9b2b-42402ea0032f","relatedTurnId":null,"timestamp":"2026-09-23T03:49:14.788Z","eventType":"inbound.ivr_selection","severity":"INFO","source":"TWILIO_WEBHOOK","summary":"IVR step spanish_menu received selection 2.","payloadJson":{"to":"+13185151057","from":"Anonymous","digits":"2","callSid":"CA6aa8b228f1cd7b490356227062395360","ivrStep":"spanish_menu","callStatus":"in-progress"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"3916ff3d-6009-4b87-bfd8-80eddaf3de73","sessionId":"465d89fe-3302-42ab-9b2b-42402ea0032f","relatedTurnId":null,"timestamp":"2026-09-23T03:49:18.360Z","eventType":"status.callback","severity":"INFO","source":"TWILIO_WEBHOOK","summary":"Twilio Voice callback received: completed.","payloadJson":{"to":"+13185151057","from":"Anonymous","callSid":"CA6aa8b228f1cd7b490356227062395360","callStatus":"completed"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null}],"conversation":[]}