{"id":"4340a207-0ba4-4aa2-af1c-3bdf7095185c","summaryTitle":"Call completed cleanly","summaryText":"Outbound playback stayed within acceptable queue limits.","qualityScore":100,"qualityBadge":"good","metrics":{"firstResponseLatencyMs":null,"averageResponseLatencyMs":null,"averageInterruptResponseLatencyMs":null,"maxQueueFrames":0,"maxQueuedMs":0,"totalDroppedFrames":0,"interruptionCount":0,"successfulInterruptions":0,"delayedInterruptions":0,"dominantLanguage":null},"issues":[],"timeline":[{"id":"9f214e24-deda-4475-bfee-a7969407c4f0","sessionId":"4340a207-0ba4-4aa2-af1c-3bdf7095185c","relatedTurnId":null,"timestamp":"2026-04-04T20:17:38.477Z","eventType":"inbound.call","severity":"INFO","source":"TWILIO_WEBHOOK","summary":"Inbound Twilio Voice webhook received.","payloadJson":{"to":"+13185151057","from":"Anonymous","digits":null,"callSid":"CAdb3e1f351e22647fb31f3491fbb7d6b0","ivrStep":"main","callStatus":"ringing"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"1d7496de-97d7-43e1-8124-808eb9c05842","sessionId":"4340a207-0ba4-4aa2-af1c-3bdf7095185c","relatedTurnId":null,"timestamp":"2026-04-04T20:17:49.959Z","eventType":"inbound.ivr_selection","severity":"INFO","source":"TWILIO_WEBHOOK","summary":"IVR step main received selection 4.","payloadJson":{"to":"+13185151057","from":"Anonymous","digits":"4","callSid":"CAdb3e1f351e22647fb31f3491fbb7d6b0","ivrStep":"main","callStatus":"in-progress"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"124705a3-a0a4-4bb9-80c1-6794f768db68","sessionId":"4340a207-0ba4-4aa2-af1c-3bdf7095185c","relatedTurnId":null,"timestamp":"2026-04-04T20:17:49.985Z","eventType":"ivr.ai_branch","severity":"INFO","source":"ADMIN_API","summary":"Caller selected IVR digit 4 for AI voice.","payloadJson":{"callSid":"CAdb3e1f351e22647fb31f3491fbb7d6b0","streamSid":null},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"838354a3-4102-4f56-bd45-319597f0150e","sessionId":"4340a207-0ba4-4aa2-af1c-3bdf7095185c","relatedTurnId":null,"timestamp":"2026-04-04T20:17:57.026Z","eventType":"status.callback","severity":"INFO","source":"TWILIO_WEBHOOK","summary":"Twilio Voice callback received: completed.","payloadJson":{"to":"+13185151057","from":"Anonymous","callSid":"CAdb3e1f351e22647fb31f3491fbb7d6b0","callStatus":"completed"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null}],"conversation":[]}