{"id":"3f4480b2-fb14-44fe-b32b-f738b757fe58","summaryTitle":"Call completed with operator-visible issues","summaryText":"Outbound playback stayed within acceptable queue limits. The Realtime Beta API is no longer supported. Please use /v1/realtime for the GA API. read ECONNRESET","qualityScore":90,"qualityBadge":"good","metrics":{"firstResponseLatencyMs":null,"averageResponseLatencyMs":null,"averageInterruptResponseLatencyMs":null,"maxQueueFrames":0,"maxQueuedMs":0,"totalDroppedFrames":0,"interruptionCount":0,"successfulInterruptions":0,"delayedInterruptions":0,"dominantLanguage":null},"issues":[{"issueType":"PROVIDER_ERROR","severity":"ERROR","title":"Provider error observed","summary":"The Realtime Beta API is no longer supported. Please use /v1/realtime for the GA API.","recommendation":"Inspect provider payloads and runtime credentials for this session.","firstSeenAt":"2026-07-05T18:23:59.879Z","lastSeenAt":"2026-07-05T18:35:54.182Z","occurrenceCount":4},{"issueType":"BRIDGE_ERROR","severity":"ERROR","title":"Bridge error observed","summary":"read ECONNRESET","recommendation":"Inspect transport-level bridge logs and connectivity for this channel.","firstSeenAt":"2026-07-05T18:23:59.935Z","lastSeenAt":"2026-07-05T18:35:54.186Z","occurrenceCount":4}],"timeline":[{"id":"c22f2037-104f-4c5a-a5ec-9e2b069b2de6","sessionId":"3f4480b2-fb14-44fe-b32b-f738b757fe58","relatedTurnId":null,"timestamp":"2026-07-05T18:23:52.739Z","eventType":"telephony.connection.opened","severity":"INFO","source":"ASTERISK_SERVER","summary":"AudioSocket connection opened.","payloadJson":{"connectionId":"sock-zdsbsm2q","remoteAddress":"127.0.0.1"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"48a8cb94-c195-41f2-be88-577f09614503","sessionId":"3f4480b2-fb14-44fe-b32b-f738b757fe58","relatedTurnId":null,"timestamp":"2026-07-05T18:23:58.883Z","eventType":"call.started","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk call started.","payloadJson":{"codec":"g711_ulaw","engine":"openai_realtime","sessionId":"9660b8f0-19fe-4bab-b288-d788001d9b6e","zycooPeer":null,"aiExtension":"6001","connectionId":"sock-zdsbsm2q","gatewayLabel":"Zycoo U-50","fallbackReason":null,"asteriskContext":"ai-voice","selectedProvider":"openai-realtime"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"8932bd42-dc9a-4fb5-98b1-a3c6304c531a","sessionId":"3f4480b2-fb14-44fe-b32b-f738b757fe58","relatedTurnId":null,"timestamp":"2026-07-05T18:23:59.876Z","eventType":"assistant.commit.requested","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk session: assistant commit requested (greeting, direct).","payloadJson":{"reason":"greeting","source":"direct"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"be3caafa-5cbd-43cf-a0c4-53c2fb4302bc","sessionId":"3f4480b2-fb14-44fe-b32b-f738b757fe58","relatedTurnId":null,"timestamp":"2026-07-05T18:23:59.879Z","eventType":"provider_error","severity":"ERROR","source":"ASTERISK_SERVER","summary":"The Realtime Beta API is no longer supported. Please use /v1/realtime for the GA API.","payloadJson":{"message":"The Realtime Beta API is no longer supported. Please use /v1/realtime for the GA API.","sessionId":"9660b8f0-19fe-4bab-b288-d788001d9b6e","connectionId":"sock-zdsbsm2q"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"cff572c6-bed7-451b-9177-d4b8ac67961c","sessionId":"3f4480b2-fb14-44fe-b32b-f738b757fe58","relatedTurnId":null,"timestamp":"2026-07-05T18:23:59.883Z","eventType":"call.stopped","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk call stopped.","payloadJson":{"sessionId":"9660b8f0-19fe-4bab-b288-d788001d9b6e","connectionId":"sock-zdsbsm2q"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"9574abbf-2712-40d3-b4a1-2c34fe1196d7","sessionId":"3f4480b2-fb14-44fe-b32b-f738b757fe58","relatedTurnId":null,"timestamp":"2026-07-05T18:23:59.935Z","eventType":"bridge_error","severity":"ERROR","source":"ASTERISK_SERVER","summary":"read ECONNRESET","payloadJson":{"message":"read ECONNRESET","sessionId":"9660b8f0-19fe-4bab-b288-d788001d9b6e","connectionId":"sock-zdsbsm2q"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"71cc0b4b-059b-4925-8985-a4a11010e91e","sessionId":"3f4480b2-fb14-44fe-b32b-f738b757fe58","relatedTurnId":null,"timestamp":"2026-07-05T18:35:47.460Z","eventType":"telephony.connection.opened","severity":"INFO","source":"ASTERISK_SERVER","summary":"AudioSocket connection opened.","payloadJson":{"connectionId":"sock-8zvwu7kl","remoteAddress":"127.0.0.1"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"c85cf33d-49b6-45b7-ace2-82494a731571","sessionId":"3f4480b2-fb14-44fe-b32b-f738b757fe58","relatedTurnId":null,"timestamp":"2026-07-05T18:35:53.331Z","eventType":"call.started","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk call started.","payloadJson":{"codec":"g711_ulaw","engine":"openai_realtime","sessionId":"6e9f78dc-3eba-431f-a728-e11760a2b0c3","zycooPeer":null,"aiExtension":"6001","connectionId":"sock-8zvwu7kl","gatewayLabel":"Zycoo U-50","fallbackReason":null,"asteriskContext":"ai-voice","selectedProvider":"openai-realtime"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"57ee9226-c512-433b-a43f-984aa50a0d01","sessionId":"3f4480b2-fb14-44fe-b32b-f738b757fe58","relatedTurnId":null,"timestamp":"2026-07-05T18:35:54.175Z","eventType":"assistant.commit.requested","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk session: assistant commit requested (greeting, direct).","payloadJson":{"reason":"greeting","source":"direct"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"3217a7e3-2969-4984-a91b-6e01774bb0d9","sessionId":"3f4480b2-fb14-44fe-b32b-f738b757fe58","relatedTurnId":null,"timestamp":"2026-07-05T18:35:54.182Z","eventType":"provider_error","severity":"ERROR","source":"ASTERISK_SERVER","summary":"The Realtime Beta API is no longer supported. 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Please use /v1/realtime for the GA API.","sessionId":"6e9f78dc-3eba-431f-a728-e11760a2b0c3","connectionId":"sock-8zvwu7kl"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"2a86076c-a863-49ab-a4d8-3686d7ef5863","sessionId":"3f4480b2-fb14-44fe-b32b-f738b757fe58","relatedTurnId":null,"timestamp":"2026-07-05T18:35:54.186Z","eventType":"bridge_error","severity":"ERROR","source":"ASTERISK_SERVER","summary":"read ECONNRESET","payloadJson":{"message":"read ECONNRESET","sessionId":"6e9f78dc-3eba-431f-a728-e11760a2b0c3","connectionId":"sock-8zvwu7kl"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"3350757c-a128-4a32-89c2-e8bb58999cef","sessionId":"3f4480b2-fb14-44fe-b32b-f738b757fe58","relatedTurnId":null,"timestamp":"2026-07-05T18:35:54.240Z","eventType":"call.stopped","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk call stopped.","payloadJson":{"sessionId":"6e9f78dc-3eba-431f-a728-e11760a2b0c3","connectionId":"sock-8zvwu7kl"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null}],"conversation":[]}