{"id":"3690eb64-0b3a-4c5c-bc7c-59f8ef0b1909","summaryTitle":"Call completed cleanly","summaryText":"Outbound playback stayed within acceptable queue limits.","qualityScore":100,"qualityBadge":"good","metrics":{"firstResponseLatencyMs":null,"averageResponseLatencyMs":null,"averageInterruptResponseLatencyMs":null,"maxQueueFrames":0,"maxQueuedMs":0,"totalDroppedFrames":0,"interruptionCount":0,"successfulInterruptions":0,"delayedInterruptions":0,"dominantLanguage":null},"issues":[],"timeline":[{"id":"f7a82308-85ae-4de1-bf54-ca24c25f82a6","sessionId":"3690eb64-0b3a-4c5c-bc7c-59f8ef0b1909","relatedTurnId":null,"timestamp":"2026-04-04T21:30:31.416Z","eventType":"inbound.call","severity":"INFO","source":"TWILIO_WEBHOOK","summary":"Inbound Twilio Voice webhook received.","payloadJson":{"to":"+13185151057","from":"Anonymous","digits":null,"callSid":"CA5b632b7d407c301520158d705f142975","ivrStep":"main","callStatus":"ringing"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"9cc5a965-f2e4-4dd8-823f-321905056b3e","sessionId":"3690eb64-0b3a-4c5c-bc7c-59f8ef0b1909","relatedTurnId":null,"timestamp":"2026-04-04T21:30:34.213Z","eventType":"inbound.ivr_selection","severity":"INFO","source":"TWILIO_WEBHOOK","summary":"IVR step main received selection 4.","payloadJson":{"to":"+13185151057","from":"Anonymous","digits":"4","callSid":"CA5b632b7d407c301520158d705f142975","ivrStep":"main","callStatus":"in-progress"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"e9fae3f7-b3c3-46f4-b444-fc9753cf8798","sessionId":"3690eb64-0b3a-4c5c-bc7c-59f8ef0b1909","relatedTurnId":null,"timestamp":"2026-04-04T21:30:34.232Z","eventType":"ivr.ai_branch","severity":"INFO","source":"ADMIN_API","summary":"Caller selected IVR digit 4 for AI voice.","payloadJson":{"callSid":"CA5b632b7d407c301520158d705f142975","streamSid":null},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"8410012c-8091-4fc8-9d59-4b282b0bc40d","sessionId":"3690eb64-0b3a-4c5c-bc7c-59f8ef0b1909","relatedTurnId":null,"timestamp":"2026-04-04T21:31:03.641Z","eventType":"status.callback","severity":"INFO","source":"TWILIO_WEBHOOK","summary":"Twilio Voice callback received: completed.","payloadJson":{"to":"+13185151057","from":"Anonymous","callSid":"CA5b632b7d407c301520158d705f142975","callStatus":"completed"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null}],"conversation":[]}