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Te puedo ayudar en inglés o en español. Por supuesto, te puedo dar información de la plataforma. OMNIA es una plataforma omnicanal para mensajería, voz y operaciones de flujo de trabajo. ¿Qué te gustaría saber en específico?","language":null,"interruptionOccurred":true,"responseLatencyMs":129,"metadataJson":null},{"id":"89030c0a-3f66-441e-80b7-432e507619e1","sessionId":"2c3eddda-afbc-4e61-9b7d-4675b0b53cfc","speakerType":"USER","ordinal":14,"startedAt":"2026-04-04T03:05:46.452Z","endedAt":"2026-04-04T03:05:46.452Z","text":"¿Cómo te llamas?","language":null,"interruptionOccurred":false,"responseLatencyMs":null,"metadataJson":null},{"id":"b12ff480-655a-4b8f-98ce-177fe578e3df","sessionId":"2c3eddda-afbc-4e61-9b7d-4675b0b53cfc","speakerType":"ASSISTANT","ordinal":15,"startedAt":"2026-04-04T03:05:46.467Z","endedAt":"2026-04-04T03:05:48.017Z","text":"Hola, soy Carolina IA, la asistente de OMNIA. ¿En qué te gustaría que te ayude hoy?","language":null,"interruptionOccurred":true,"responseLatencyMs":131,"metadataJson":null},{"id":"b194cca8-2f9e-4a33-a240-6a81b054f792","sessionId":"2c3eddda-afbc-4e61-9b7d-4675b0b53cfc","speakerType":"USER","ordinal":16,"startedAt":"2026-04-04T03:05:59.664Z","endedAt":"2026-04-04T03:05:59.664Z","text":"Quiero probar un poco la plataforma de qué se trata.","language":null,"interruptionOccurred":false,"responseLatencyMs":null,"metadataJson":null},{"id":"6c68ec78-abb7-40a2-853a-b6d591b4ab0b","sessionId":"2c3eddda-afbc-4e61-9b7d-4675b0b53cfc","speakerType":"ASSISTANT","ordinal":17,"startedAt":"2026-04-04T03:05:59.448Z","endedAt":"2026-04-04T03:06:01.745Z","text":"Claro, te explico. 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Estoy aquí para ayudarte con cualquier duda o información que necesites sobre OMNIA. ¿Qué te gustaría saber en detalle?","language":null,"interruptionOccurred":true,"responseLatencyMs":140,"metadataJson":null},{"id":"6fad9049-9387-4563-907e-8d8993c7cc10","sessionId":"2c3eddda-afbc-4e61-9b7d-4675b0b53cfc","speakerType":"USER","ordinal":21,"startedAt":"2026-04-04T03:06:16.680Z","endedAt":"2026-04-04T03:06:16.680Z","text":"Puedes corregar.","language":null,"interruptionOccurred":false,"responseLatencyMs":null,"metadataJson":null},{"id":"fc881cfb-747e-4cc6-94f5-86e9f744f13a","sessionId":"2c3eddda-afbc-4e61-9b7d-4675b0b53cfc","speakerType":"ASSISTANT","ordinal":22,"startedAt":"2026-04-04T03:06:16.702Z","endedAt":"2026-04-04T03:06:17.226Z","text":"Claro, te sigo cont","language":null,"interruptionOccurred":false,"responseLatencyMs":null,"metadataJson":{"reason":"cancelled"}},{"id":"1ae29c33-1ca1-4ea5-b504-6629ee349a9a","sessionId":"2c3eddda-afbc-4e61-9b7d-4675b0b53cfc","speakerType":"USER","ordinal":23,"startedAt":"2026-04-04T03:06:17.965Z","endedAt":"2026-04-04T03:06:17.965Z","text":"la llamada.","language":null,"interruptionOccurred":false,"responseLatencyMs":null,"metadataJson":null},{"id":"96247f69-a20e-45bd-a268-81fffeed7ebd","sessionId":"2c3eddda-afbc-4e61-9b7d-4675b0b53cfc","speakerType":"ASSISTANT","ordinal":24,"startedAt":"2026-04-04T03:06:17.902Z","endedAt":"2026-04-04T03:06:21.357Z","text":"Por supuesto. Con OMNIA puedes integrar mensajería, llamadas y automatización de flujos, todo en un solo lugar. Así puedes mejorar la atención al cliente y optimizar tus operaciones. ¿Hay algún aspecto en particular que te gustaría explorar?","language":null,"interruptionOccurred":true,"responseLatencyMs":131,"metadataJson":null},{"id":"f1f648e1-7676-470a-a583-388c9e7dbf47","sessionId":"2c3eddda-afbc-4e61-9b7d-4675b0b53cfc","speakerType":"USER","ordinal":25,"startedAt":"2026-04-04T03:06:28.713Z","endedAt":"2026-04-04T03:06:28.713Z","text":"Gracias, quiero que cuelgues la llamada. Adiós.","language":null,"interruptionOccurred":false,"responseLatencyMs":null,"metadataJson":null},{"id":"086af01c-6eb4-45af-81d7-1d560bf1173d","sessionId":"2c3eddda-afbc-4e61-9b7d-4675b0b53cfc","speakerType":"ASSISTANT","ordinal":26,"startedAt":"2026-04-04T03:06:28.705Z","endedAt":"2026-04-04T03:06:29.821Z","text":"Entiendo. Voy a colgar la llamada ahora. Que tengas un buen día.","language":null,"interruptionOccurred":true,"responseLatencyMs":144,"metadataJson":null}]}