{"id":"29c7846e-9060-4267-8dd9-2fd530e08259","summaryTitle":"Call completed with operator-visible issues","summaryText":"Outbound playback stayed within acceptable queue limits. The Realtime Beta API is no longer supported. Please use /v1/realtime for the GA API. read ECONNRESET","qualityScore":80,"qualityBadge":"watch","metrics":{"firstResponseLatencyMs":null,"averageResponseLatencyMs":null,"averageInterruptResponseLatencyMs":null,"maxQueueFrames":0,"maxQueuedMs":0,"totalDroppedFrames":0,"interruptionCount":0,"successfulInterruptions":0,"delayedInterruptions":0,"dominantLanguage":null},"issues":[{"issueType":"PROVIDER_ERROR","severity":"ERROR","title":"Provider error observed","summary":"The Realtime Beta API is no longer supported. Please use /v1/realtime for the GA API.","recommendation":"Inspect provider payloads and runtime credentials for this session.","firstSeenAt":"2026-05-21T19:30:58.488Z","lastSeenAt":"2026-05-21T19:55:21.805Z","occurrenceCount":8},{"issueType":"BRIDGE_ERROR","severity":"ERROR","title":"Bridge error observed","summary":"read ECONNRESET","recommendation":"Inspect transport-level bridge logs and connectivity for this channel.","firstSeenAt":"2026-05-21T19:30:58.489Z","lastSeenAt":"2026-05-21T19:55:21.810Z","occurrenceCount":8}],"timeline":[{"id":"c7b6f87f-2f13-460a-a456-50b58668ef5c","sessionId":"29c7846e-9060-4267-8dd9-2fd530e08259","relatedTurnId":null,"timestamp":"2026-05-21T19:30:51.035Z","eventType":"telephony.connection.opened","severity":"INFO","source":"ASTERISK_SERVER","summary":"AudioSocket connection opened.","payloadJson":{"connectionId":"sock-90607hhn","remoteAddress":"127.0.0.1"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"408e5cba-17cd-473b-9971-32acf132f3a0","sessionId":"29c7846e-9060-4267-8dd9-2fd530e08259","relatedTurnId":null,"timestamp":"2026-05-21T19:30:57.561Z","eventType":"call.started","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk call started.","payloadJson":{"codec":"g711_ulaw","engine":"personaplex","sessionId":"29b7efb1-e813-4dbd-a587-311d3044ba8b","zycooPeer":null,"aiExtension":"6001","connectionId":"sock-90607hhn","gatewayLabel":"Zycoo U-50","fallbackReason":null,"asteriskContext":"ai-voice","selectedProvider":"personaplex"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"22da16c5-165c-4e66-8581-998d239f63ca","sessionId":"29c7846e-9060-4267-8dd9-2fd530e08259","relatedTurnId":null,"timestamp":"2026-05-21T19:30:58.473Z","eventType":"assistant.commit.requested","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk session: assistant commit requested (greeting, direct).","payloadJson":{"reason":"greeting","source":"direct"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"73423f47-f402-415c-aa04-98f671e954e4","sessionId":"29c7846e-9060-4267-8dd9-2fd530e08259","relatedTurnId":null,"timestamp":"2026-05-21T19:30:58.488Z","eventType":"provider_error","severity":"ERROR","source":"ASTERISK_SERVER","summary":"The Realtime Beta API is no longer supported. Please use /v1/realtime for the GA API.","payloadJson":{"message":"The Realtime Beta API is no longer supported. Please use /v1/realtime for the GA API.","sessionId":"29b7efb1-e813-4dbd-a587-311d3044ba8b","connectionId":"sock-90607hhn"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"4111dd0e-7ac1-4dfa-8fed-e587fcde82c0","sessionId":"29c7846e-9060-4267-8dd9-2fd530e08259","relatedTurnId":null,"timestamp":"2026-05-21T19:30:58.489Z","eventType":"bridge_error","severity":"ERROR","source":"ASTERISK_SERVER","summary":"read ECONNRESET","payloadJson":{"message":"read ECONNRESET","sessionId":"29b7efb1-e813-4dbd-a587-311d3044ba8b","connectionId":"sock-90607hhn"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"8eb9235e-7f33-421a-8481-4fee9f206491","sessionId":"29c7846e-9060-4267-8dd9-2fd530e08259","relatedTurnId":null,"timestamp":"2026-05-21T19:30:58.550Z","eventType":"call.stopped","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk call stopped.","payloadJson":{"sessionId":"29b7efb1-e813-4dbd-a587-311d3044ba8b","connectionId":"sock-90607hhn"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"3b58e596-63f3-4a6d-99ae-631ba92b6e1a","sessionId":"29c7846e-9060-4267-8dd9-2fd530e08259","relatedTurnId":null,"timestamp":"2026-05-21T19:31:09.653Z","eventType":"telephony.connection.opened","severity":"INFO","source":"ASTERISK_SERVER","summary":"AudioSocket connection opened.","payloadJson":{"connectionId":"sock-rbsq5xue","remoteAddress":"127.0.0.1"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"f4e622fe-381f-45db-a046-4af067f26d87","sessionId":"29c7846e-9060-4267-8dd9-2fd530e08259","relatedTurnId":null,"timestamp":"2026-05-21T19:31:15.334Z","eventType":"call.started","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk call started.","payloadJson":{"codec":"g711_ulaw","engine":"personaplex","sessionId":"c19c9f6e-6096-4de8-aff8-e14f6a899c2d","zycooPeer":null,"aiExtension":"6001","connectionId":"sock-rbsq5xue","gatewayLabel":"Zycoo U-50","fallbackReason":null,"asteriskContext":"ai-voice","selectedProvider":"personaplex"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"4095241b-1a4b-4feb-b006-a71746bda875","sessionId":"29c7846e-9060-4267-8dd9-2fd530e08259","relatedTurnId":null,"timestamp":"2026-05-21T19:31:16.139Z","eventType":"assistant.commit.requested","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk session: assistant commit requested (greeting, direct).","payloadJson":{"reason":"greeting","source":"direct"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"a9d4e0cd-b4e5-4450-9004-9feba8f17fee","sessionId":"29c7846e-9060-4267-8dd9-2fd530e08259","relatedTurnId":null,"timestamp":"2026-05-21T19:31:16.142Z","eventType":"provider_error","severity":"ERROR","source":"ASTERISK_SERVER","summary":"The Realtime Beta API is no longer supported. 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Please use /v1/realtime for the GA API.","sessionId":"c19c9f6e-6096-4de8-aff8-e14f6a899c2d","connectionId":"sock-rbsq5xue"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"b06c2fbe-f87e-418d-bd5d-80c299f68b62","sessionId":"29c7846e-9060-4267-8dd9-2fd530e08259","relatedTurnId":null,"timestamp":"2026-05-21T19:31:16.147Z","eventType":"bridge_error","severity":"ERROR","source":"ASTERISK_SERVER","summary":"read ECONNRESET","payloadJson":{"message":"read ECONNRESET","sessionId":"c19c9f6e-6096-4de8-aff8-e14f6a899c2d","connectionId":"sock-rbsq5xue"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"1a2e24f0-07d3-46d8-85b5-c87fac0a864d","sessionId":"29c7846e-9060-4267-8dd9-2fd530e08259","relatedTurnId":null,"timestamp":"2026-05-21T19:31:16.152Z","eventType":"call.stopped","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk call stopped.","payloadJson":{"sessionId":"c19c9f6e-6096-4de8-aff8-e14f6a899c2d","connectionId":"sock-rbsq5xue"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"75a3156b-9f57-4612-9c22-17e5d4b9cd21","sessionId":"29c7846e-9060-4267-8dd9-2fd530e08259","relatedTurnId":null,"timestamp":"2026-05-21T19:53:59.414Z","eventType":"telephony.connection.opened","severity":"INFO","source":"ASTERISK_SERVER","summary":"AudioSocket connection opened.","payloadJson":{"connectionId":"sock-n3t6pllo","remoteAddress":"127.0.0.1"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"8ea0bddc-6c29-46bf-b0a9-b4b844f0e535","sessionId":"29c7846e-9060-4267-8dd9-2fd530e08259","relatedTurnId":null,"timestamp":"2026-05-21T19:54:05.223Z","eventType":"call.started","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk call started.","payloadJson":{"codec":"g711_ulaw","engine":"personaplex","sessionId":"50fdc564-39cd-47d5-939e-1f80c279d575","zycooPeer":null,"aiExtension":"6001","connectionId":"sock-n3t6pllo","gatewayLabel":"Zycoo U-50","fallbackReason":null,"asteriskContext":"ai-voice","selectedProvider":"personaplex"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"29f27d4d-9ba0-4f7e-8840-d33ae0785439","sessionId":"29c7846e-9060-4267-8dd9-2fd530e08259","relatedTurnId":null,"timestamp":"2026-05-21T19:54:05.522Z","eventType":"assistant.commit.requested","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk session: assistant commit requested (greeting, direct).","payloadJson":{"reason":"greeting","source":"direct"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"b7340f53-9c98-4fdc-a100-c639993ac976","sessionId":"29c7846e-9060-4267-8dd9-2fd530e08259","relatedTurnId":null,"timestamp":"2026-05-21T19:54:05.523Z","eventType":"provider_error","severity":"ERROR","source":"ASTERISK_SERVER","summary":"The Realtime Beta API is no longer supported. Please use /v1/realtime for the GA API.","payloadJson":{"message":"The Realtime Beta API is no longer supported. Please use /v1/realtime for the GA API.","sessionId":"50fdc564-39cd-47d5-939e-1f80c279d575","connectionId":"sock-n3t6pllo"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"2101b8bf-6671-4a62-941f-f224e6b4d41c","sessionId":"29c7846e-9060-4267-8dd9-2fd530e08259","relatedTurnId":null,"timestamp":"2026-05-21T19:54:05.527Z","eventType":"bridge_error","severity":"ERROR","source":"ASTERISK_SERVER","summary":"read ECONNRESET","payloadJson":{"message":"read ECONNRESET","sessionId":"50fdc564-39cd-47d5-939e-1f80c279d575","connectionId":"sock-n3t6pllo"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"7cb37ee2-890b-4706-ac6f-d922e75edb10","sessionId":"29c7846e-9060-4267-8dd9-2fd530e08259","relatedTurnId":null,"timestamp":"2026-05-21T19:54:05.528Z","eventType":"call.stopped","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk call stopped.","payloadJson":{"sessionId":"50fdc564-39cd-47d5-939e-1f80c279d575","connectionId":"sock-n3t6pllo"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"be52b321-96d2-446e-841f-3a503f2027c1","sessionId":"29c7846e-9060-4267-8dd9-2fd530e08259","relatedTurnId":null,"timestamp":"2026-05-21T19:55:15.178Z","eventType":"telephony.connection.opened","severity":"INFO","source":"ASTERISK_SERVER","summary":"AudioSocket connection opened.","payloadJson":{"connectionId":"sock-si75k44f","remoteAddress":"127.0.0.1"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"16fde2e0-d6e2-42f7-8c04-855860c683e3","sessionId":"29c7846e-9060-4267-8dd9-2fd530e08259","relatedTurnId":null,"timestamp":"2026-05-21T19:55:20.925Z","eventType":"call.started","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk call started.","payloadJson":{"codec":"g711_ulaw","engine":"personaplex","sessionId":"37148f97-22ed-40cb-aa5a-3365b2723c5a","zycooPeer":null,"aiExtension":"6001","connectionId":"sock-si75k44f","gatewayLabel":"Zycoo U-50","fallbackReason":null,"asteriskContext":"ai-voice","selectedProvider":"personaplex"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"69b486c4-0777-4c18-98cb-fdb5d4fa1ebd","sessionId":"29c7846e-9060-4267-8dd9-2fd530e08259","relatedTurnId":null,"timestamp":"2026-05-21T19:55:21.805Z","eventType":"provider_error","severity":"ERROR","source":"ASTERISK_SERVER","summary":"The Realtime Beta API is no longer supported. Please use /v1/realtime for the GA API.","payloadJson":{"message":"The Realtime Beta API is no longer supported. Please use /v1/realtime for the GA API.","sessionId":"37148f97-22ed-40cb-aa5a-3365b2723c5a","connectionId":"sock-si75k44f"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"893fd06f-8cd4-4a0b-8932-46df34aeb884","sessionId":"29c7846e-9060-4267-8dd9-2fd530e08259","relatedTurnId":null,"timestamp":"2026-05-21T19:55:21.807Z","eventType":"assistant.commit.requested","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk session: assistant commit requested (greeting, direct).","payloadJson":{"reason":"greeting","source":"direct"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"015fd828-955c-44d7-b395-c7937f476a6b","sessionId":"29c7846e-9060-4267-8dd9-2fd530e08259","relatedTurnId":null,"timestamp":"2026-05-21T19:55:21.810Z","eventType":"bridge_error","severity":"ERROR","source":"ASTERISK_SERVER","summary":"read ECONNRESET","payloadJson":{"message":"read ECONNRESET","sessionId":"37148f97-22ed-40cb-aa5a-3365b2723c5a","connectionId":"sock-si75k44f"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"3c489545-c556-4c44-aa73-aa7d549f80d7","sessionId":"29c7846e-9060-4267-8dd9-2fd530e08259","relatedTurnId":null,"timestamp":"2026-05-21T19:55:21.811Z","eventType":"call.stopped","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk call stopped.","payloadJson":{"sessionId":"37148f97-22ed-40cb-aa5a-3365b2723c5a","connectionId":"sock-si75k44f"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null}],"conversation":[]}