{"id":"29a4efcf-135b-4469-a0c9-33bd857a947f","summaryTitle":"Call completed with operator-visible issues","summaryText":"Outbound playback stayed within acceptable queue limits. The Realtime Beta API is no longer supported. Please use /v1/realtime for the GA API. read ECONNRESET","qualityScore":90,"qualityBadge":"good","metrics":{"firstResponseLatencyMs":null,"averageResponseLatencyMs":null,"averageInterruptResponseLatencyMs":null,"maxQueueFrames":0,"maxQueuedMs":0,"totalDroppedFrames":0,"interruptionCount":0,"successfulInterruptions":0,"delayedInterruptions":0,"dominantLanguage":null},"issues":[{"issueType":"PROVIDER_ERROR","severity":"ERROR","title":"Provider error observed","summary":"The Realtime Beta API is no longer supported. Please use /v1/realtime for the GA API.","recommendation":"Inspect provider payloads and runtime credentials for this session.","firstSeenAt":"2026-09-20T04:35:13.591Z","lastSeenAt":"2026-09-20T04:35:29.132Z","occurrenceCount":4},{"issueType":"BRIDGE_ERROR","severity":"ERROR","title":"Bridge error observed","summary":"read ECONNRESET","recommendation":"Inspect transport-level bridge logs and connectivity for this channel.","firstSeenAt":"2026-09-20T04:35:13.646Z","lastSeenAt":"2026-09-20T04:35:29.139Z","occurrenceCount":4}],"timeline":[{"id":"45a7412b-52e3-4a1b-9621-714b79612612","sessionId":"29a4efcf-135b-4469-a0c9-33bd857a947f","relatedTurnId":null,"timestamp":"2026-09-20T04:35:05.564Z","eventType":"telephony.connection.opened","severity":"INFO","source":"ASTERISK_SERVER","summary":"AudioSocket connection opened.","payloadJson":{"connectionId":"sock-bdw93t7m","remoteAddress":"127.0.0.1"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"1db521b8-3e98-41b0-9c35-e5205bc7b03d","sessionId":"29a4efcf-135b-4469-a0c9-33bd857a947f","relatedTurnId":null,"timestamp":"2026-09-20T04:35:12.818Z","eventType":"call.started","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk call started.","payloadJson":{"codec":"g711_ulaw","engine":"openai_realtime","sessionId":"979f13da-c3bd-4937-a08d-d9f72dcec533","zycooPeer":null,"aiExtension":"6001","connectionId":"sock-bdw93t7m","gatewayLabel":"Zycoo U-50","fallbackReason":null,"asteriskContext":"ai-voice","selectedProvider":"openai-realtime"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"c6e2e58a-d12c-4a08-9ecc-5be23f41610a","sessionId":"29a4efcf-135b-4469-a0c9-33bd857a947f","relatedTurnId":null,"timestamp":"2026-09-20T04:35:13.585Z","eventType":"assistant.commit.requested","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk session: assistant commit requested (greeting, direct).","payloadJson":{"reason":"greeting","source":"direct"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"3d3150f0-d227-4a7f-a3ac-5afe2a1a304e","sessionId":"29a4efcf-135b-4469-a0c9-33bd857a947f","relatedTurnId":null,"timestamp":"2026-09-20T04:35:13.591Z","eventType":"provider_error","severity":"ERROR","source":"ASTERISK_SERVER","summary":"The Realtime Beta API is no longer supported. Please use /v1/realtime for the GA API.","payloadJson":{"message":"The Realtime Beta API is no longer supported. Please use /v1/realtime for the GA API.","sessionId":"979f13da-c3bd-4937-a08d-d9f72dcec533","connectionId":"sock-bdw93t7m"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"9056a91e-4be7-4942-a879-77eb6b738215","sessionId":"29a4efcf-135b-4469-a0c9-33bd857a947f","relatedTurnId":null,"timestamp":"2026-09-20T04:35:13.629Z","eventType":"call.stopped","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk call stopped.","payloadJson":{"sessionId":"979f13da-c3bd-4937-a08d-d9f72dcec533","connectionId":"sock-bdw93t7m"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"079c7c87-5dd9-4e32-8eda-9dcbbc228ddf","sessionId":"29a4efcf-135b-4469-a0c9-33bd857a947f","relatedTurnId":null,"timestamp":"2026-09-20T04:35:13.646Z","eventType":"bridge_error","severity":"ERROR","source":"ASTERISK_SERVER","summary":"read ECONNRESET","payloadJson":{"message":"read ECONNRESET","sessionId":"979f13da-c3bd-4937-a08d-d9f72dcec533","connectionId":"sock-bdw93t7m"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"1b2ca96d-f4ff-46e1-816f-e76a05486020","sessionId":"29a4efcf-135b-4469-a0c9-33bd857a947f","relatedTurnId":null,"timestamp":"2026-09-20T04:35:22.530Z","eventType":"telephony.connection.opened","severity":"INFO","source":"ASTERISK_SERVER","summary":"AudioSocket connection opened.","payloadJson":{"connectionId":"sock-ibs877r4","remoteAddress":"127.0.0.1"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"85c1ef65-b2af-4e35-8e24-36dc7fab6330","sessionId":"29a4efcf-135b-4469-a0c9-33bd857a947f","relatedTurnId":null,"timestamp":"2026-09-20T04:35:28.814Z","eventType":"call.started","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk call started.","payloadJson":{"codec":"g711_ulaw","engine":"openai_realtime","sessionId":"093e6b27-b454-4ff3-9f05-6612fc715a05","zycooPeer":null,"aiExtension":"6001","connectionId":"sock-ibs877r4","gatewayLabel":"Zycoo U-50","fallbackReason":null,"asteriskContext":"ai-voice","selectedProvider":"openai-realtime"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"518af23d-873d-48ef-ae1d-aa9fe6346916","sessionId":"29a4efcf-135b-4469-a0c9-33bd857a947f","relatedTurnId":null,"timestamp":"2026-09-20T04:35:29.128Z","eventType":"assistant.commit.requested","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk session: assistant commit requested (greeting, direct).","payloadJson":{"reason":"greeting","source":"direct"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"0ff70a26-d317-4b3b-8b95-791f034ab66b","sessionId":"29a4efcf-135b-4469-a0c9-33bd857a947f","relatedTurnId":null,"timestamp":"2026-09-20T04:35:29.132Z","eventType":"provider_error","severity":"ERROR","source":"ASTERISK_SERVER","summary":"The Realtime Beta API is no longer supported. Please use /v1/realtime for the GA API.","payloadJson":{"message":"The Realtime Beta API is no longer supported. Please use /v1/realtime for the GA API.","sessionId":"093e6b27-b454-4ff3-9f05-6612fc715a05","connectionId":"sock-ibs877r4"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"783222e2-6457-4521-89bc-c92d2956a12b","sessionId":"29a4efcf-135b-4469-a0c9-33bd857a947f","relatedTurnId":null,"timestamp":"2026-09-20T04:35:29.137Z","eventType":"call.stopped","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk call stopped.","payloadJson":{"sessionId":"093e6b27-b454-4ff3-9f05-6612fc715a05","connectionId":"sock-ibs877r4"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"70b20238-fbd6-4c4d-98eb-5bc7bc342834","sessionId":"29a4efcf-135b-4469-a0c9-33bd857a947f","relatedTurnId":null,"timestamp":"2026-09-20T04:35:29.139Z","eventType":"bridge_error","severity":"ERROR","source":"ASTERISK_SERVER","summary":"read ECONNRESET","payloadJson":{"message":"read ECONNRESET","sessionId":"093e6b27-b454-4ff3-9f05-6612fc715a05","connectionId":"sock-ibs877r4"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null}],"conversation":[]}