{"id":"213ac884-ce9a-4488-b710-60570e5c3e6c","summaryTitle":"Call completed with operator-visible issues","summaryText":"Outbound playback stayed within acceptable queue limits. The Realtime Beta API is no longer supported. Please use /v1/realtime for the GA API. read ECONNRESET","qualityScore":90,"qualityBadge":"good","metrics":{"firstResponseLatencyMs":null,"averageResponseLatencyMs":null,"averageInterruptResponseLatencyMs":null,"maxQueueFrames":0,"maxQueuedMs":0,"totalDroppedFrames":0,"interruptionCount":0,"successfulInterruptions":0,"delayedInterruptions":0,"dominantLanguage":null},"issues":[{"issueType":"PROVIDER_ERROR","severity":"ERROR","title":"Provider error observed","summary":"The Realtime Beta API is no longer supported. Please use /v1/realtime for the GA API.","recommendation":"Inspect provider payloads and runtime credentials for this session.","firstSeenAt":"2026-09-21T20:28:05.140Z","lastSeenAt":"2026-09-21T20:28:05.140Z","occurrenceCount":2},{"issueType":"BRIDGE_ERROR","severity":"ERROR","title":"Bridge error observed","summary":"read ECONNRESET","recommendation":"Inspect transport-level bridge logs and connectivity for this channel.","firstSeenAt":"2026-09-21T20:28:05.192Z","lastSeenAt":"2026-09-21T20:28:05.192Z","occurrenceCount":2}],"timeline":[{"id":"0f2379c4-78b8-4c4f-ab5c-62f18fe3af5a","sessionId":"213ac884-ce9a-4488-b710-60570e5c3e6c","relatedTurnId":null,"timestamp":"2026-09-21T20:27:57.338Z","eventType":"telephony.connection.opened","severity":"INFO","source":"ASTERISK_SERVER","summary":"AudioSocket connection opened.","payloadJson":{"connectionId":"sock-sr2nqzwe","remoteAddress":"127.0.0.1"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"13c49dfd-8e77-4e8b-88d8-e330af3bbe71","sessionId":"213ac884-ce9a-4488-b710-60570e5c3e6c","relatedTurnId":null,"timestamp":"2026-09-21T20:28:04.381Z","eventType":"call.started","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk call started.","payloadJson":{"codec":"g711_ulaw","engine":"openai_realtime","sessionId":"f9b78af8-cb46-4613-9d24-d7ab6ee7e963","zycooPeer":null,"aiExtension":"6001","connectionId":"sock-sr2nqzwe","gatewayLabel":"Zycoo U-50","fallbackReason":null,"asteriskContext":"ai-voice","selectedProvider":"openai-realtime"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"f22fb2df-c3ad-4df8-bdf0-47255543cc6b","sessionId":"213ac884-ce9a-4488-b710-60570e5c3e6c","relatedTurnId":null,"timestamp":"2026-09-21T20:28:05.128Z","eventType":"assistant.commit.requested","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk session: assistant commit requested (greeting, direct).","payloadJson":{"reason":"greeting","source":"direct"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"0f119d51-7c2d-4b7b-a6bd-f44f00d4c578","sessionId":"213ac884-ce9a-4488-b710-60570e5c3e6c","relatedTurnId":null,"timestamp":"2026-09-21T20:28:05.140Z","eventType":"provider_error","severity":"ERROR","source":"ASTERISK_SERVER","summary":"The Realtime Beta API is no longer supported. Please use /v1/realtime for the GA API.","payloadJson":{"message":"The Realtime Beta API is no longer supported. Please use /v1/realtime for the GA API.","sessionId":"f9b78af8-cb46-4613-9d24-d7ab6ee7e963","connectionId":"sock-sr2nqzwe"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"7f452801-85ac-486a-94b1-b38f55455f92","sessionId":"213ac884-ce9a-4488-b710-60570e5c3e6c","relatedTurnId":null,"timestamp":"2026-09-21T20:28:05.142Z","eventType":"call.stopped","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk call stopped.","payloadJson":{"sessionId":"f9b78af8-cb46-4613-9d24-d7ab6ee7e963","connectionId":"sock-sr2nqzwe"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"5916a461-4dc5-41cf-9ec0-8da343001a7d","sessionId":"213ac884-ce9a-4488-b710-60570e5c3e6c","relatedTurnId":null,"timestamp":"2026-09-21T20:28:05.192Z","eventType":"bridge_error","severity":"ERROR","source":"ASTERISK_SERVER","summary":"read ECONNRESET","payloadJson":{"message":"read ECONNRESET","sessionId":"f9b78af8-cb46-4613-9d24-d7ab6ee7e963","connectionId":"sock-sr2nqzwe"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null}],"conversation":[]}