{"id":"02b9fb62-bfa6-4281-80ed-7fd09d5685cc","summaryTitle":"Call completed with operator-visible issues","summaryText":"Outbound playback stayed within acceptable queue limits. The Realtime Beta API is no longer supported. Please use /v1/realtime for the GA API. read ECONNRESET","qualityScore":80,"qualityBadge":"watch","metrics":{"firstResponseLatencyMs":null,"averageResponseLatencyMs":null,"averageInterruptResponseLatencyMs":null,"maxQueueFrames":0,"maxQueuedMs":0,"totalDroppedFrames":0,"interruptionCount":0,"successfulInterruptions":0,"delayedInterruptions":0,"dominantLanguage":null},"issues":[{"issueType":"PROVIDER_ERROR","severity":"ERROR","title":"Provider error observed","summary":"The Realtime Beta API is no longer supported. Please use /v1/realtime for the GA API.","recommendation":"Inspect provider payloads and runtime credentials for this session.","firstSeenAt":"2026-05-21T21:05:46.099Z","lastSeenAt":"2026-05-21T21:05:46.099Z","occurrenceCount":2},{"issueType":"BRIDGE_ERROR","severity":"ERROR","title":"Bridge error observed","summary":"read ECONNRESET","recommendation":"Inspect transport-level bridge logs and connectivity for this channel.","firstSeenAt":"2026-05-21T21:05:46.107Z","lastSeenAt":"2026-05-21T21:05:46.107Z","occurrenceCount":2}],"timeline":[{"id":"df2191ad-3607-40ba-b62a-d02d3594b625","sessionId":"02b9fb62-bfa6-4281-80ed-7fd09d5685cc","relatedTurnId":null,"timestamp":"2026-05-21T21:05:38.347Z","eventType":"telephony.connection.opened","severity":"INFO","source":"ASTERISK_SERVER","summary":"AudioSocket connection opened.","payloadJson":{"connectionId":"sock-1c5cnss6","remoteAddress":"127.0.0.1"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"f88bdba7-6d61-49b9-8c71-4214971dfc8d","sessionId":"02b9fb62-bfa6-4281-80ed-7fd09d5685cc","relatedTurnId":null,"timestamp":"2026-05-21T21:05:45.266Z","eventType":"call.started","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk call started.","payloadJson":{"codec":"g711_ulaw","engine":"personaplex","sessionId":"c4d70ff9-51cc-4a51-981e-e615da818b51","zycooPeer":null,"aiExtension":"6001","connectionId":"sock-1c5cnss6","gatewayLabel":"Zycoo U-50","fallbackReason":null,"asteriskContext":"ai-voice","selectedProvider":"personaplex"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"027b0ab9-735e-4ded-9eb3-eb71b8013ac7","sessionId":"02b9fb62-bfa6-4281-80ed-7fd09d5685cc","relatedTurnId":null,"timestamp":"2026-05-21T21:05:46.095Z","eventType":"assistant.commit.requested","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk session: assistant commit requested (greeting, direct).","payloadJson":{"reason":"greeting","source":"direct"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"64dbb8dc-7dd1-41ce-8eea-2444e3bc8879","sessionId":"02b9fb62-bfa6-4281-80ed-7fd09d5685cc","relatedTurnId":null,"timestamp":"2026-05-21T21:05:46.099Z","eventType":"provider_error","severity":"ERROR","source":"ASTERISK_SERVER","summary":"The Realtime Beta API is no longer supported. Please use /v1/realtime for the GA API.","payloadJson":{"message":"The Realtime Beta API is no longer supported. Please use /v1/realtime for the GA API.","sessionId":"c4d70ff9-51cc-4a51-981e-e615da818b51","connectionId":"sock-1c5cnss6"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"bab68043-242b-4b0e-b296-b1c6dc4984bd","sessionId":"02b9fb62-bfa6-4281-80ed-7fd09d5685cc","relatedTurnId":null,"timestamp":"2026-05-21T21:05:46.107Z","eventType":"bridge_error","severity":"ERROR","source":"ASTERISK_SERVER","summary":"read ECONNRESET","payloadJson":{"message":"read ECONNRESET","sessionId":"c4d70ff9-51cc-4a51-981e-e615da818b51","connectionId":"sock-1c5cnss6"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"87b2cb10-7898-4c2a-afdc-3ee035cd86ca","sessionId":"02b9fb62-bfa6-4281-80ed-7fd09d5685cc","relatedTurnId":null,"timestamp":"2026-05-21T21:05:46.158Z","eventType":"call.stopped","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk call stopped.","payloadJson":{"sessionId":"c4d70ff9-51cc-4a51-981e-e615da818b51","connectionId":"sock-1c5cnss6"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null}],"conversation":[]}