{"id":"00d6ee42-5314-4e19-8c3f-70f6e4cff298","summaryTitle":"Call completed with operator-visible issues","summaryText":"Outbound playback stayed within acceptable queue limits. The Realtime Beta API is no longer supported. Please use /v1/realtime for the GA API. read ECONNRESET","qualityScore":90,"qualityBadge":"good","metrics":{"firstResponseLatencyMs":null,"averageResponseLatencyMs":null,"averageInterruptResponseLatencyMs":null,"maxQueueFrames":0,"maxQueuedMs":0,"totalDroppedFrames":0,"interruptionCount":0,"successfulInterruptions":0,"delayedInterruptions":0,"dominantLanguage":null},"issues":[{"issueType":"PROVIDER_ERROR","severity":"ERROR","title":"Provider error observed","summary":"The Realtime Beta API is no longer supported. Please use /v1/realtime for the GA API.","recommendation":"Inspect provider payloads and runtime credentials for this session.","firstSeenAt":"2026-07-08T19:00:26.190Z","lastSeenAt":"2026-07-08T19:00:57.492Z","occurrenceCount":4},{"issueType":"BRIDGE_ERROR","severity":"ERROR","title":"Bridge error observed","summary":"read ECONNRESET","recommendation":"Inspect transport-level bridge logs and connectivity for this channel.","firstSeenAt":"2026-07-08T19:00:26.256Z","lastSeenAt":"2026-07-08T19:00:57.500Z","occurrenceCount":4}],"timeline":[{"id":"fdc0f341-075f-4198-ab57-1a8fa3413d75","sessionId":"00d6ee42-5314-4e19-8c3f-70f6e4cff298","relatedTurnId":null,"timestamp":"2026-07-08T19:00:18.850Z","eventType":"telephony.connection.opened","severity":"INFO","source":"ASTERISK_SERVER","summary":"AudioSocket connection opened.","payloadJson":{"connectionId":"sock-0w8oltm7","remoteAddress":"127.0.0.1"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"2d2f9fb8-e259-47a3-b754-1a4fa4e8aabf","sessionId":"00d6ee42-5314-4e19-8c3f-70f6e4cff298","relatedTurnId":null,"timestamp":"2026-07-08T19:00:25.247Z","eventType":"call.started","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk call started.","payloadJson":{"codec":"g711_ulaw","engine":"openai_realtime","sessionId":"5e4ecde8-84cc-4e6b-997f-a34a6a92da11","zycooPeer":null,"aiExtension":"6001","connectionId":"sock-0w8oltm7","gatewayLabel":"Zycoo U-50","fallbackReason":null,"asteriskContext":"ai-voice","selectedProvider":"openai-realtime"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"94ba6949-18c8-47a3-b3ab-5f3e7a2ecbb1","sessionId":"00d6ee42-5314-4e19-8c3f-70f6e4cff298","relatedTurnId":null,"timestamp":"2026-07-08T19:00:26.186Z","eventType":"assistant.commit.requested","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk session: assistant commit requested (greeting, direct).","payloadJson":{"reason":"greeting","source":"direct"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"9b219bf3-a2b2-4f00-9bf0-1ae2f945b8e5","sessionId":"00d6ee42-5314-4e19-8c3f-70f6e4cff298","relatedTurnId":null,"timestamp":"2026-07-08T19:00:26.190Z","eventType":"provider_error","severity":"ERROR","source":"ASTERISK_SERVER","summary":"The Realtime Beta API is no longer supported. Please use /v1/realtime for the GA API.","payloadJson":{"message":"The Realtime Beta API is no longer supported. Please use /v1/realtime for the GA API.","sessionId":"5e4ecde8-84cc-4e6b-997f-a34a6a92da11","connectionId":"sock-0w8oltm7"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"e12245d8-229c-4c8f-836f-6dc3c25b3667","sessionId":"00d6ee42-5314-4e19-8c3f-70f6e4cff298","relatedTurnId":null,"timestamp":"2026-07-08T19:00:26.195Z","eventType":"call.stopped","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk call stopped.","payloadJson":{"sessionId":"5e4ecde8-84cc-4e6b-997f-a34a6a92da11","connectionId":"sock-0w8oltm7"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"d55c850a-3c4d-48ee-a9a1-029f209d8a8a","sessionId":"00d6ee42-5314-4e19-8c3f-70f6e4cff298","relatedTurnId":null,"timestamp":"2026-07-08T19:00:26.256Z","eventType":"bridge_error","severity":"ERROR","source":"ASTERISK_SERVER","summary":"read ECONNRESET","payloadJson":{"message":"read ECONNRESET","sessionId":"5e4ecde8-84cc-4e6b-997f-a34a6a92da11","connectionId":"sock-0w8oltm7"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"06634e95-86fc-45ce-8eb9-9f1113d730ca","sessionId":"00d6ee42-5314-4e19-8c3f-70f6e4cff298","relatedTurnId":null,"timestamp":"2026-07-08T19:00:50.995Z","eventType":"telephony.connection.opened","severity":"INFO","source":"ASTERISK_SERVER","summary":"AudioSocket connection opened.","payloadJson":{"connectionId":"sock-9dwm22g4","remoteAddress":"127.0.0.1"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"b24c97ab-f48f-4586-b52a-b47fc74c8cd1","sessionId":"00d6ee42-5314-4e19-8c3f-70f6e4cff298","relatedTurnId":null,"timestamp":"2026-07-08T19:00:57.277Z","eventType":"call.started","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk call started.","payloadJson":{"codec":"g711_ulaw","engine":"openai_realtime","sessionId":"62912e82-7c1a-452c-a060-a4adf25ea6d8","zycooPeer":null,"aiExtension":"6001","connectionId":"sock-9dwm22g4","gatewayLabel":"Zycoo U-50","fallbackReason":null,"asteriskContext":"ai-voice","selectedProvider":"openai-realtime"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"164e748a-60f8-4c36-85a9-70bbf4637abb","sessionId":"00d6ee42-5314-4e19-8c3f-70f6e4cff298","relatedTurnId":null,"timestamp":"2026-07-08T19:00:57.487Z","eventType":"assistant.commit.requested","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk session: assistant commit requested (greeting, direct).","payloadJson":{"reason":"greeting","source":"direct"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"c5cdcbd1-eec0-4321-9ceb-07ed5a5d1ea9","sessionId":"00d6ee42-5314-4e19-8c3f-70f6e4cff298","relatedTurnId":null,"timestamp":"2026-07-08T19:00:57.492Z","eventType":"provider_error","severity":"ERROR","source":"ASTERISK_SERVER","summary":"The Realtime Beta API is no longer supported. Please use /v1/realtime for the GA API.","payloadJson":{"message":"The Realtime Beta API is no longer supported. Please use /v1/realtime for the GA API.","sessionId":"62912e82-7c1a-452c-a060-a4adf25ea6d8","connectionId":"sock-9dwm22g4"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"ded495b7-18c3-44b8-915b-a833fedb1c24","sessionId":"00d6ee42-5314-4e19-8c3f-70f6e4cff298","relatedTurnId":null,"timestamp":"2026-07-08T19:00:57.500Z","eventType":"bridge_error","severity":"ERROR","source":"ASTERISK_SERVER","summary":"read ECONNRESET","payloadJson":{"message":"read ECONNRESET","sessionId":"62912e82-7c1a-452c-a060-a4adf25ea6d8","connectionId":"sock-9dwm22g4"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null},{"id":"d9edc0a9-433b-49a2-9fcf-6b9f24b40e26","sessionId":"00d6ee42-5314-4e19-8c3f-70f6e4cff298","relatedTurnId":null,"timestamp":"2026-07-08T19:00:57.501Z","eventType":"call.stopped","severity":"INFO","source":"ASTERISK_SERVER","summary":"Zycoo/Asterisk call stopped.","payloadJson":{"sessionId":"62912e82-7c1a-452c-a060-a4adf25ea6d8","connectionId":"sock-9dwm22g4"},"queueFrames":null,"queuedMs":null,"pendingMarks":null,"framesDropped":null,"assistantPlaybackActive":null,"isSilent":null}],"conversation":[]}